# Operations Manager

> NHS job listing from Job Clerk for Norfolk and Suffolk NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operations-manager/a1f03f1d-18c5-4ac7-a59f-ae4ab56f079c
- **Markdown:** https://www.jobclerk.com/job/operations-manager/a1f03f1d-18c5-4ac7-a59f-ae4ab56f079c.md

## Summary

- **Status:** Live
- **Employer:** Norfolk and Suffolk NHS Foundation Trust
- **Location:** Hellesdon Hospital
- **Workplace type:** onsite
- **Profession:** Manager and corporate
- **Grade:** Band 8
- **Salary:** £57,528 - £64,750 per annum/ pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week
- **Closing date:** 2026-09-15T22:59:00.000Z
- **Posted:** 2026-09-01T11:43:56.207Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Norwich/Norfolk_Suffolk_NHS_Foundation_Trust/Operations/Operations-v8224766
- **Application URL:** https://apps.trac.jobs/job-advert/8224766?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.nsft.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an experienced and motivated Operational Manager to join Norfolk and Suffolk NHS Foundation Trust.

The Operational Manager will provide strategic and operational leadership for designated services, ensuring the delivery of safe, effective, high-quality care whilst meeting performance, workforce and financial objectives. The post holder will work closely with clinical leaders, service users, carers and system partners to support service improvement, transformation and the achievement of Trust priorities.

This is an excellent opportunity for an innovative leader who is passionate about improving patient outcomes, developing teams and delivering sustainable services across mental health care pathways.

### Main duties of the job

- Provide operational leadership and management for designated services.
- Lead service delivery to ensure safe, effective and responsive care.
- Monitor and improve performance against key quality, workforce and operational indicators.
- Work collaboratively with clinical leaders to drive service improvement and transformation initiatives.
- Lead and support workforce planning, recruitment, retention and staff development.
- Ensure effective management of allocated budgets and resources.
- Develop and maintain positive relationships with internal and external stakeholders.
- Lead on governance, quality improvement, risk management and patient safety initiatives.
- Contribute to business planning, service redesign and implementation of Trust objectives.
- Promote a culture of continuous improvement, learning, inclusion and staff wellbeing.

### Detailed job description and main responsibilities

Please refer to the attached Job Description/Person Specification for full details to support your application.

### Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Skills

**Essential**

- A proven record of success in managing significant operational / strategic change whilst also developing and maintaining the provision of a high quality service, within a clinical setting, with multidisciplinary teams

### Knowledge

**Essential**

- Knowledge of management tools, organisational systems and processes relevant to managing in an NHS organisation

### Qualifications

**Essential**

- Education to degree level or evidence of sound intellectual ability and ongoing personal development at senior management level

**Desirable**

- Experience of managing health and social care integrated services

## Documents

- [reasonable adjustments - nsft (pdf, 197.5kb)](https://www.healthjobsuk.com/documents?edoc=2863)
- [job description/person specification (pdf, 188.1kb)](https://www.healthjobsuk.com/documents?vdoc=10533849)
- [values based recruitment – candidates guide (pdf, 360.6kb)](https://www.healthjobsuk.com/documents?edoc=1028)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.