# Operations Manager > NHS job listing from Job Clerk for The Panton Practice. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/operations-manager/374f8349-00cb-45f8-96c6-95c75bd7ca19 - **Markdown:** https://www.jobclerk.com/job/operations-manager/374f8349-00cb-45f8-96c6-95c75bd7ca19.md ## Summary - **Status:** Live - **Employer:** The Panton Practice - **Location:** 14 Gervis Road, Bournemouth, BH1 3EG, United Kingdom; The Panten Practice - **Workplace type:** onsite - **Profession:** Operations manager - **Salary:** Negotiable - **Contract type:** Fixed-Term - **Employment type:** Full-time - **Closing date:** 2026-10-23T22:59:59.999Z - **Posted:** 2026-10-08T12:48:32.680Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A2314-26-0015 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A2314-26-0015/pre-application-questions-pause?referrer=jobadvert&ref=A2314-26-0015 - **Employer website:** https://thepantonpractice.co.uk/ ## Job Content ### Job summary We are looking for a Operations Manager, for our friendly, busy two site practice in central Bournemouth. The role is to support the Practice Manager in all aspects of the practice operationally, being a visible leader for the team, managing premises, health and safety and ensuring high quality service delivery from all departments. ### Main duties of the job Supporting the Practice Manager in day to day operations Assisting implementing the vision of the practice, using your experience and expertise to create innovative plans for the future. Leading the team, optimising efficiency and performance. Line management of the team. Implementing HR, recruitment and administrative processes. Maintaining, updating and implementing policies and procedures Implementing changes to patient services, IT and systems Managing facilities, premises and health and safety ### About us About Us: The Panton Practice is a large two site GP practice dedicated to serving a diverse population of 16,600 patients in Central Bournemouth. We are a teaching practice, dedicated to supporting the next generations of GPs. Our team is comprised of; 4 GP Partners 2 Salaried GPs Nurse Practitioners, Paramedic Practitioners, Practice Nurses, and our invaluable Reception and Administration team. ### Details - Date posted: 08 October 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Fixed term - Duration: 3 months - Working pattern: Full-time - Reference number: A2314-26-0015 - Job locations: 14 Gervis Road, Bournemouth, BH1 3EG, United Kingdom, The Panten Practice, 20 St. Leonards Road, Bournemouth, BH8 8QN, United Kingdom ### Job responsibilities The role involves supporting the Practice, Practice Manager and GP Partners in the following areas: HR; Line management of administrative team, supervision of medical secretaries, prescriptions, admin team half of the clinical team. Responsibility for overseeing clinical and admin rota.Undertake annual appraisal, regular performance reviews, disciplinary and absence reviews. Recruitment, training and development of the team, including organising structured and adhoc training sessions. Responsibility for on-the-day organisational requirements in the event of any unforeseen issues e.g. staff sickness, IT issues. Responsibility for complaints, responding in a timely manner and identifying any trends. Significant event analysis and disseminating any learnings with the full team. Improvment to patient service following feedback and audit data analysis. Organsing and implementing the seasonal vaccine campaigns, liaising with the PCN on a weekly basis. Ensure compliance with data protection and release guidelines Facilities Management and Health & Safety: Undertake regular inspections of the premises on both sites. Implement the appropriate infection control measures, ensure compliance with health and safety standards. Organise and liaise with contractors as required. Deputising for the Practice Manager in their absence. ## Person Specification ### Experience **Essential** - General Practice Experience - Management Experience - Experience with SystmOne ### Qualifications **Essential** - GSCE in English and Maths ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.