# Operations Manager, Security Services > NHS job listing from Job Clerk for Barts Health NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/operations-manager-security-services/0d51426a-216b-41de-af28-feef7757b206 - **Markdown:** https://www.jobclerk.com/job/operations-manager-security-services/0d51426a-216b-41de-af28-feef7757b206.md ## Summary - **Status:** Live - **Employer:** Barts Health NHS Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £88,250 - £100,355 Per annum inc - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-06-16T23:59:00.000Z - **Posted:** 2026-06-01T14:42:47.175Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Barts_Health_NHS_Trust/GROUP_Security/GROUP_Security-v8049707 - **Application URL:** https://apps.trac.jobs/job-advert/8049707?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.bartshealth.nhs.uk ## Job Content ### Job overview Barts Health NHS Trust manages one of the largest and most complex operational estates in the NHS, serving millions of patients, staff and visitors across East London. Maintaining safe, secure and resilient environments is fundamental to delivering outstanding care. This senior leadership role provides strategic and operational oversight of all security services across the Trust. As part of the Soft FM leadership team, you will lead a modern, intelligence-led and digitally enabled security function that protects people, assets and infrastructure while upholding the Trust’s WeCare values. You will drive consistency across hospital sites, embedding a clear management structure and evidence-based performance framework. This includes standardised roles, data-led incident analysis and proactive compliance with emerging national requirements such as Martyn’s Law (Protect Duty) and evolving UK security legislation. Working closely with the Associate Director for Portering & Logistics, Group Support Services and senior site leaders, you will strengthen Trust-wide capability in incident management, threat intelligence and emergency response. This is a visible and influential role requiring strong operational expertise, resilience and strategic foresight. You will set clear expectations, model best practice and build a responsive, professional security service that anticipates risk and safeguards the wellbeing of all who use our hospitals. ### Main duties of the job Lead the operational design and delivery of security services across all Barts Health hospitals, ensuring effective management of incident response, access control, CCTV and staff safety systems in line with NHS Security Management Standards and statutory legislation. Embed consistent governance, audit and reporting through digital platforms, intelligence-led analysis and robust performance monitoring. Use data and incident trend analysis to identify risk, predict patterns and inform decision-making at site and group level. Develop and implement standardised operating models, supporting local managers to deliver responsive, high-performing services aligned to clinical operations and patient flow. Provide leadership to the Operations Analyst, ensuring high-quality benchmarking and performance insight. Work collaboratively with Estates and Facilities, clinical teams, emergency services, local authorities and police partners to strengthen joint risk assessment, emergency preparedness and investigation processes. Ensure compliance with Martyn’s Law (Protect Duty), NHS Protect guidance and relevant legislation, leading readiness reviews and embedding training and testing. Oversee security systems, contracts and technologies, ensuring integration with wider Soft FM and Trust ICT infrastructure. Manage budgets and resources effectively, deliver cost improvement plans and maintain statutory compliance. ### Detailed job description and main responsibilities We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. ## Job Details Barts Health NHS Trust manages one of the largest and most complex operational estates in the NHS, serving millions of patients, staff and visitors across East London. Maintaining safe, secure and resilient environments is fundamental to delivering outstanding care. This senior leadership role provides strategic and operational oversight of all security services across the Trust. As part of the Soft FM leadership team, you will lead a modern, intelligence-led and digitally enabled security function that protects people, assets and infrastructure while upholding the Trust’s WeCare values. You will drive consistency across hospital sites, embedding a clear management structure and evidence-based performance framework. This includes standardised roles, data-led incident analysis and proactive compliance with emerging national requirements such as Martyn’s Law (Protect Duty) and evolving UK security legislation. Working closely with the Associate Director for Portering & Logistics, Group Support Services and senior site leaders, you will strengthen Trust-wide capability in incident management, threat intelligence and emergency response. This is a visible and influential role requiring strong operational expertise, resilience and strategic foresight. You will set clear expectations, model best practice and build a responsive, professional security service that anticipates risk and safeguards the wellbeing of all who use our hospitals. ## Job Description Lead the operational design and delivery of security services across all Barts Health hospitals, ensuring effective management of incident response, access control, CCTV and staff safety systems in line with NHS Security Management Standards and statutory legislation. Embed consistent governance, audit and reporting through digital platforms, intelligence-led analysis and robust performance monitoring. Use data and incident trend analysis to identify risk, predict patterns and inform decision-making at site and group level. Develop and implement standardised operating models, supporting local managers to deliver responsive, high-performing services aligned to clinical operations and patient flow. Provide leadership to the Operations Analyst, ensuring high-quality benchmarking and performance insight. Work collaboratively with Estates and Facilities, clinical teams, emergency services, local authorities and police partners to strengthen joint risk assessment, emergency preparedness and investigation processes. Ensure compliance with Martyn’s Law (Protect Duty), NHS Protect guidance and relevant legislation, leading readiness reviews and embedding training and testing. Oversee security systems, contracts and technologies, ensuring integration with wider Soft FM and Trust ICT infrastructure. Manage budgets and resources effectively, deliver cost improvement plans and maintain statutory compliance. ## Responsibilities We are dedicated to being an outstanding place to work and will work with you to get the best experience. We know flexible working is not a one size fits all and will mean something different to everyone. We are inclusive, so if you are interested in flexible working, please speak to the recruiting manager. The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below. ## Person Specification ### Other **Essential** - Excellent written and verbal communication skills. - Strong influencing and negotiation skills with the ability to manage complex, sensitive and contentious issues with professionalism and discretion. - Able to manage pressure, prioritise effectively and respond decisively to emerging situations ### Skills **Essential** - Strong leadership, communication and influencing skills, able to engage confidently with staff, managers, and senior leaders across disciplines. - Excellent analytical and problem-solving ability, with the capability to interpret data and translate insight into action. - Ability to manage multiple priorities, projects and stakeholders within demanding timeframes. - Calm and decisive under pressure, with proven experience in incident command or emergency response settings. - Effective presentation and report-writing skills, with the ability to convey complex issues clearly to diverse audiences. - Sound understanding of performance management principles and ability to use KPIs to drive improvement. - High level of professional autonomy and ability to exercise sound judgement. ### Knowledge **Essential** - Comprehensive understanding of NHS Security Management Standards, Protect Duty (Martyn’s Law), and relevant UK counterterrorism and safeguarding legislation. - Knowledge of health and safety law and its application to large, complex estates. - Understanding of emergency planning, resilience, and business continuity in healthcare environments. - Knowledge of modern security technologies, including access control, CCTV, digital incident systems, and data analysis tools. - Awareness of information governance, confidentiality, and data protection principles within a security context. - Knowledge of the relationship between Soft FM services and operational healthcare delivery. ### Experience **Essential** - Significant demonstrable experience in seniorlevel management of security operations, preferably within a large and complex healthcare or public sector environment. - Experience of leading and managing change within a complex environment. - Experience of developing and implementing threat and risk assessments, incident response plans and emergency preparedness arrangements. - Proven track record in using digital platforms and data analytics to improve operational performance and inform strategic decisionmaking. - Experience in managing budgets, forecasting, and delivering cost improvement plans within a complex organisation. - Evidence of leading organisational change and influencing behavioural and cultural improvement in operational teams. - Proven experience of partnership working with emergency services, external agencies and contractors. ### Qualifications **Essential** - Educated to master’s degree level or equivalent experience in a relevant discipline such as security management, emergency planning, or facilities management. - Recognised professional qualification in security or risk management (e.g. ASIS CPP, ISMI, or similar). - Formal training in emergency planning, business continuity or crisis management (e.g. JESIP, EPRR, or equivalent). ## Documents - [our values and behaviours (pdf, 334.9kb)](https://www.healthjobsuk.com/documents?edoc=1119) - [candidate information pack (pdf, 549.5kb)](https://www.healthjobsuk.com/documents?edoc=2446) - [job description and person specification band 8c (pdf, 694.7kb)](https://www.healthjobsuk.com/documents?vdoc=10338904) - [policy statement on the recruitment of ex-offenders (pdf, 92.0kb)](https://www.healthjobsuk.com/documents?edoc=1120) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.