# Operational Services and Performance Manager > NHS job listing from Job Clerk for Greater Manchester Mental Health NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/operational-services-and-performance-manager/4d9b762d-4c99-4397-8338-11194516e8bd - **Markdown:** https://www.jobclerk.com/job/operational-services-and-performance-manager/4d9b762d-4c99-4397-8338-11194516e8bd.md ## Summary - **Status:** Live - **Employer:** Greater Manchester Mental Health NHS Foundation Trust - **Town:** Manchester - **Region:** North West - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, Compressed hours, 37.5 hours per week (Happy to discuss flexible working) - **Closing date:** 2026-06-05T23:59:00.000Z - **Posted:** 2026-05-22T09:41:50.226Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Manchester/Greater_Manchester_Mental_Health_NHS_Foundation_Trust/Mental_Health/Mental_Health-v7975911 - **Application URL:** https://apps.trac.jobs/job-advert/7975911?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.gmmh.nhs.uk ## Job Content ### Job overview We are looking for two enthusiastic and motivated Operational Services and Performance Managers to join the Community Care Group. One of these posts will be based at Ramsgate House with a requirement to work across Salford and Trafford division, and the other will be based at Central Park with a requirement to work across Manchester Community Services. The successful candidate will join the Care Group at an exciting time of change and development as we go through Community Transformation. You will be responsible for the leadership and operational management of the administrative services within your area.  Services you will be responsible for will include CMHT’s, Referral and Assessment Hubs, Psychology and Physical Health Hubs, Neighbourhood Teams and others. You will take a lead on establishing effective systems and processes to support the operational management and service continuity across the Division. Some of the tasks you will lead on will be Care Group wide. You will collaborate with the Senior Leadership Team (SLT), offering advice, guidance, and support on operational issues to both the team and the service. Strong people management skills, a focus on wellness in work, and effective problem-solving abilities are essential. ### Main duties of the job Assist the Business Manager in evaluating performance data and preparing reports, as well as in formulating strategies to enhance service delivery. Lead data and technology resource management by overseeing the effectiveness of software and hardware within the division, managing the replacement of IT systems and equipment, and ensuring that new IT equipment or software is properly introduced and thoroughly tested. To take responsibility for the operational management and leadership of the full range of administrative services across the Division. Assist the Business Manager in implementing local capital projects, developing business cases, managing estates and buildings, and supporting other initiatives. ### Detailed job description and main responsibilities Please see attached job description and person specification Staff benefits - Pay Enhancements - 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years - Excellent pension - Cycle to work scheme - Salary sacrifice car scheme - Wellbeing programme - Blue Light Card Discounts ## Job Details We are looking for two enthusiastic and motivated Operational Services and Performance Managers to join the Community Care Group. One of these posts will be based at Ramsgate House with a requirement to work across Salford and Trafford division, and the other will be based at Central Park with a requirement to work across Manchester Community Services. The successful candidate will join the Care Group at an exciting time of change and development as we go through Community Transformation. You will be responsible for the leadership and operational management of the administrative services within your area.  Services you will be responsible for will include CMHT’s, Referral and Assessment Hubs, Psychology and Physical Health Hubs, Neighbourhood Teams and others. You will take a lead on establishing effective systems and processes to support the operational management and service continuity across the Division. Some of the tasks you will lead on will be Care Group wide. You will collaborate with the Senior Leadership Team (SLT), offering advice, guidance, and support on operational issues to both the team and the service. Strong people management skills, a focus on wellness in work, and effective problem-solving abilities are essential. ## Job Description Assist the Business Manager in evaluating performance data and preparing reports, as well as in formulating strategies to enhance service delivery. Lead data and technology resource management by overseeing the effectiveness of software and hardware within the division, managing the replacement of IT systems and equipment, and ensuring that new IT equipment or software is properly introduced and thoroughly tested. To take responsibility for the operational management and leadership of the full range of administrative services across the Division. Assist the Business Manager in implementing local capital projects, developing business cases, managing estates and buildings, and supporting other initiatives. ## Responsibilities Please see attached job description and person specification Staff benefits ## Person Specification ### Knowledge **Essential** - Knowledge of systems and processes ### Skills and abilities **Essential** - Skill and ability to fulfil the role ### Education/Qualifications **Essential** - Education / Qualifications meet requirements of job specification ## Documents - [important candidate information (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=931) - [job description and personal spec (pdf, 424.4kb)](https://www.healthjobsuk.com/documents?vdoc=10258174) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.