# Operational Service Assistant - Paediatrics > NHS job listing from Job Clerk for Mid Cheshire Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/operational-service-assistant-paediatrics/45180047-734a-4625-87c2-bdc139fbb719 - **Markdown:** https://www.jobclerk.com/job/operational-service-assistant-paediatrics/45180047-734a-4625-87c2-bdc139fbb719.md ## Summary - **Status:** Live - **Employer:** Mid Cheshire Hospitals NHS Foundation Trust - **Town:** Crewe - **Region:** North West - **Country:** England - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per annum - **Contract type:** Permanent - **Employment type:** Part time - 15 hours per week - **Closing date:** 2026-06-17T23:59:00.000Z - **Posted:** 2026-06-03T11:51:41.660Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cheshire/Crewe/Mid_Cheshire_Hospitals_NHS_Foundation_Trust/Care_Community_HUB/Care_Community_HUB-v8055432 - **Application URL:** https://apps.trac.jobs/job-advert/8055432?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mcht.nhs.uk ## Job Content ### Job overview The post holder will provide comprehensive, quality, confidential administrative support to the Paediatrics Teams within CCICP.  The Operational Service Assistant will be expected to organise their own workload and co-ordinate their activities in conjunction with, and supervised by the Team Leader, to ensure that an efficient service is provided.  The post holder will be capable of the full administrative function within the team, and be able to step in to fill gaps, to ensure continuity of services.  It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive of other colleagues within the team. ### Main duties of the job Would you like to work for a forward thinking organisation, and help to support our Children, young people and families across Cheshire? Then we have the perfect role for you! We have an opportunity to join our CCICP Paediatrics team, where you will help to provide comprehensive administrative support to the Paediatric Services within CCICP, including managing calls, referrals, and supporting the clinical staff to respond to the health needs of the caseload. We are looking for candidates that are strong communicators, and have proficient skills in call handling, computer skills, and the ability to work well both in a team and independently. You will be liaising closely with parents and carers as well as clinicians, and colleagues who are part of the wider MDT. You will be well supported by both our paediatrics admin team, and also the wider CCICP admin teams to help with both personal and professional development. The role will be varied in regards to day to day tasks, and will involve a mixture of admin-related activities, as well as some potential PA support to the Community Operational Manager. We would love to answer any questions that you may have about this role, so please give us a call if you have any! ### Detailed job description and main responsibilities Please refer to the attached job description for full details of job description and main responsibilities. ## Job Details The post holder will provide comprehensive, quality, confidential administrative support to the Paediatrics Teams within CCICP. The Operational Service Assistant will be expected to organise their own workload and co-ordinate their activities in conjunction with, and supervised by the Team Leader, to ensure that an efficient service is provided. The post holder will be capable of the full administrative function within the team, and be able to step in to fill gaps, to ensure continuity of services. It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive of other colleagues within the team. ## Job Description Would you like to work for a forward thinking organisation, and help to support our Children, young people and families across Cheshire? Then we have the perfect role for you! We have an opportunity to join our CCICP Paediatrics team, where you will help to provide comprehensive administrative support to the Paediatric Services within CCICP, including managing calls, referrals, and supporting the clinical staff to respond to the health needs of the caseload. We are looking for candidates that are strong communicators, and have proficient skills in call handling, computer skills, and the ability to work well both in a team and independently. You will be liaising closely with parents and carers as well as clinicians, and colleagues who are part of the wider MDT. You will be well supported by both our paediatrics admin team, and also the wider CCICP admin teams to help with both personal and professional development. The role will be varied in regards to day to day tasks, and will involve a mixture of admin-related activities, as well as some potential PA support to the Community Operational Manager. We would love to answer any questions that you may have about this role, so please give us a call if you have any! ## Responsibilities Please refer to the attached job description for full details of job description and main responsibilities. ## Person Specification ### Skills **Essential** - Excellent verbal and written communication skills - Ability to prioritise own workload - Good interpersonal skills - Excellent time management and organisational skills **Desirable** - Understanding of computer systems used by the department ### Experience **Essential** - Previous administrative experience - Awareness of the need for confidentiality in accordance with Data Protection Act and national/local guidelines **Desirable** - Ability to work on own initiative, prioritise own work, - Full UK driving Licence ### Qualifications **Essential** - 5 GCSE level A-C qualifications or equivalent in English and Math’s or equivalent experience. - Proficient in Microsoft applications including Outlook, Word, Excel and PowerPoint. - Computer skills, ECDL or equivalent, Microsoft Office **Desirable** - Previous experience within the NHS - Knowledge of Medical Terminology ## Documents - [continuous improvement (pdf, 292.8kb)](https://www.healthjobsuk.com/documents?edoc=2680) - [recruitment process & timescales (pdf, 240.7kb)](https://www.healthjobsuk.com/documents?ddoc=1885) - [dbs checks and ex-offender guidance (pdf, 146.4kb)](https://www.healthjobsuk.com/documents?ddoc=1887) - [guide to completing the application (pdf, 518.8kb)](https://www.healthjobsuk.com/documents?ddoc=1884) - [jd b3 operational service assistant (pdf, 370.4kb)](https://www.healthjobsuk.com/documents?vdoc=10345209) - [recruitment process & timescales (bank vacancies) (pdf, 249.3kb)](https://www.healthjobsuk.com/documents?ddoc=1886) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.