# Operational Manager

> NHS job listing from Job Clerk for Public Health Wales NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operational-manager/df520956-4818-4d29-b5b6-028eac1a68d1
- **Markdown:** https://www.jobclerk.com/job/operational-manager/df520956-4818-4d29-b5b6-028eac1a68d1.md

## Summary

- **Status:** Live
- **Employer:** Public Health Wales NHS Trust
- **Location:** 2 Capital Quarter
- **Workplace type:** onsite
- **Profession:** Operations manager
- **Grade:** Band 7
- **Salary:** £50,129 - £57,365 per annum
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-15T22:59:00.000Z
- **Posted:** 2026-09-01T15:14:57.002Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cardiff/Cardiff/Public_Health_Wales_NHS_Trust/OperationsHealth_protection_Operations/OperationsHealth_protection_Operations-v8257079
- **Application URL:** https://apps.trac.jobs/job-advert/8257079?ShowJobAdvert=&feedid=9002
- **Employer website:** https://phw.nhs.wales/

## Job Content

### Job overview

This post forms part of Health Protection Division which aims to provide public health protection services to the population of Wales. These services include, but are not restricted to, Surveillance and Vaccine Programmes, Sexual Health, Prisons, Substance Misuse, Environmental Public Health and Health Protection Team, amongst others.

### Main duties of the job

The post holder will support the effective operational delivery of an All-Wales Health Protection service, primarily working with the Communicable Disease Surveillance Centre and Vaccine Preventable Disease Programme. The role involves ensuring the smooth day-to-day operation of systems and services, maintaining efficient processes, and supporting programme delivery.

Responsibilities include supporting colleagues, line managing staff, and leading projects to ensure systems and processes align with governance requirements. The post holder will contribute to developing and implementing new ways of working, applying continuous improvement principles to enhance efficiency and service quality.

This is a varied and fast-paced role within a period of organisational change, requiring the ability to support staff through transition while maintaining safe and effective delivery of essential services.

The successful candidate will have experience in operational management, team leadership, performance management, and project delivery. Strong leadership, organisational, and problem-solving skills are essential, along with a proven ability to respond effectively to changing priorities and unexpected demands.

The role may require travel across Wales and the UK.

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

### Applicant requirements

Welsh language skills are desirable

## Person Specification

### Planning

**Essential**

- Ability to think and plan strategically and to prioritise work in the face of competing demands

### Financial

**Essential**

- Understanding and awareness of financial environment within PHW and the wider health economy ensuring consideration is given to financial implications when decision making

### Qualifications

**Essential**

- Master’s degree level qualification in healthcare, or management related subject, or equivalent experience

**Desirable**

- Qualification specific to or related to programme management
- Management qualification

### Working environment

**Essential**

- Able to travel to locations across Wales and the UK as required

### Analytical Judgement

**Essential**

- Proven ability to analyse complex problems and to develop and successfully implement practical and workable solutions to address them or to inform and provide expert advice
- To prioritise, identify and plan own work activity and associated professional development needs

### Knowledge, training and experience

**Essential**

- Experience of coordinating complex work across a large number of staff
- Experience working with projects or programmes within large organisations
- Comprehensive knowledge and understanding of clinical governance and risk management systems
- Experience of writing and presenting briefing papers for multidisciplinary groups
- Experience of managing and reporting risks

**Desirable**

- Experience of coordination and management of projects/ programmes within the NHS
- Teaching and training experience
- Management experience
- Demonstrable success in leading and delivering change

### Skills, communication, relationships

**Essential**

- To facilitate good working relationships with other colleagues across the Trust
- To be able to communicate effectively complex information to others
- To be able to lead, motivate and influence individuals within the team and wider organisation
- Ability to collaborate constructively with internal and external partners

**Desirable**

- Presentation skills
- Leadership skills

## Documents

- [jdps english (pdf, 752.3kb)](https://www.healthjobsuk.com/documents?vdoc=10570668)
- [sdmp cymraeg (pdf, 584.3kb)](https://www.healthjobsuk.com/documents?vdoc=10570669)
- [privacy notice (pdf, 704.3kb)](https://www.healthjobsuk.com/documents?edoc=2374)
- [oh form - ig ffurflen (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?vdoc=10570670)
- [our diversity networks (pdf, 330.6kb)](https://www.healthjobsuk.com/documents?edoc=2347)
- [disability confident employer (pdf, 180.8kb)](https://www.healthjobsuk.com/documents?edoc=2070)
- [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2346)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
