# Operational Manager

> NHS job listing from Job Clerk for Greater Manchester Mental Health NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operational-manager/429a35c3-ab6e-489e-857a-810b92296d21
- **Markdown:** https://www.jobclerk.com/job/operational-manager/429a35c3-ab6e-489e-857a-810b92296d21.md

## Summary

- **Status:** Live
- **Employer:** Greater Manchester Mental Health NHS Foundation Trust
- **Location:** North View
- **Workplace type:** onsite
- **Profession:** Operations manager
- **Grade:** Band 8
- **Salary:** £57,528 - £64,750 per annum pro rata
- **Contract type:** Permanent: Monday-Friday 9-5pm
- **Employment type:** Full time - 37.5 hours per week (Happy to discuss flexible working)
- **Closing date:** 2026-10-05T22:59:00.000Z
- **Posted:** 2026-09-21T06:30:37.102Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Manchester/Manchester/Greater_Manchester_Mental_Health_NHS_Foundation_Trust/Nursing_Social_Care/Nursing_Social_Care-v8189575
- **Application URL:** https://apps.trac.jobs/job-advert/8189575?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.gmmh.nhs.uk

## Job Content

### Job overview

This is an exciting opportunity to join our recently formed group of early interventions services across the GM area.

Our services currently support service users from the age of 14 up to 65 years of age, and cover Wigan, Bolton, Salford, Trafford and North/Central and South Manchester.

This is an exciting opportunity for someone wishing to step into a more senior operational role, and to gain experience during a positive time of change and development for our services.

As part of this role you will have access to regular support and supervision to guide you through this experience and you will have the opportunity to bring new ideas and innovations to our new network of services.

Although we envisage that the hours of this role will be within a monday to friday working week, we are happy to discuss options for flexible working.

The post holder will work closely with the clinical services manager, operational managers, and the quality and safety lead for the services on a day to day basis and take responsibility for a group of services within the current portfolio along with the other operational manager.

The identified group of services will be North Manchester EIT, Central Manchester EIT, South Manchester EI and citywide services. This will be based between chorlton house and central park, however this may be subject to change dependant on service need, and the post holder will be expected to provide operational cover to all of the EI EDIT services as required.

### Main duties of the job

The Operational Manager will be responsible for the operational and financial management of identified defined service areas, which may include wards, teams and work streams within the specialist service network. He/she will be visible and accessible to staff and service users acting as a role model and champion for recovery and change.

The Operational Manager will ensure that care of the highest standard is delivered and maintained within their identified areas. This will be achieved through the setting and monitoring of key performance standards and ensure the development of the workforce.

The Operational Manager will work closely and collaboratively alongside clinical partners in the service.

The post holder will ensure all interventions and care is delivered and maintained with the needs of patients/service users being central to service provision and development.

The post holder will deputise for the Clinical Manager / Service Manager and cover in their absence, reporting through to the Head of Operations. where required.

### Detailed job description and main responsibilities

Please see attached job description and person specification

Staff benefits

- Pay Enhancements.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts
- fuel Genie Fuel Cards (for applicable roles)

### Applicant requirements

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Other

**Essential**

- Contribute to on call working, sometimes including weekends
- Be able to travel as part of the role

### Qualifications

**Essential**

- Recognised qualification ie RMN, social worker
- Evidence of post registration or further professional development in the relevant field.

**Desirable**

- Evidence of ongoing professional development including delivery of therapeutic interventions.
- A leadership and management qualification

### Skills and Abilities

**Essential**

- Ability to motivate and lead others in orders in order to achieve service
- Ability to communicate with a wide range of other professionals, service users and members of the public
- Ability to organise workload and present information in an effective and professional manner
- IT skills and ability to use Microsoft word, internet and email
- Motivated to work towards creating a safe, open and trusting environment
- Commitment to one’s own professional development
- Experience of clinical audit or research
- Ability to work in a pressured and changing environment

### Knowledge & Experience

**Essential**

- Experience of working with service users in the health and social care field and in patient, community, substance misuse or criminal justice setting.
- Experience of leading on, implementing and monitoring a service development/change initiative
- Experience of actively working as part of a MDT in order to achieve shared goal
- Experience of managing staff performance and disciplinary issues efficiently.
- Experience of maintaining quality standards in one’s own work and encouraging others to do so in theirs
- Experience of commitment to service user involvement
- Awareness of Key Performance indicators to support the achievement of local and national targets
- Knowledge of equal opportunities legislation
- Awareness of policies and procedures in relation to confidentiality, information sharing and child protection
- Understanding of the challenges of inpatient services
- Experience in managing psychological therapy provision/psychological therapists.

**Desirable**

- Knowledge and training in delivery of psychological therapy

## Documents

- [important candidate information (pdf, 2.5mb)](https://www.healthjobsuk.com/documents?edoc=931)
- [job description and person specification (pdf, 696.5kb)](https://www.healthjobsuk.com/documents?vdoc=10510913)

## Agent Notes

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