# Operational Lead - Unplanned Care > NHS job listing from Job Clerk for Central London Community Healthcare NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/operational-lead-unplanned-care/deba3f98-696e-472e-a685-00005e71502e - **Markdown:** https://www.jobclerk.com/job/operational-lead-unplanned-care/deba3f98-696e-472e-a685-00005e71502e.md ## Summary - **Status:** Live - **Employer:** Central London Community Healthcare NHS Trust - **Location:** Emergency/Out of Hours Dental Services - **Workplace type:** onsite - **Profession:** Operations manager - **Grade:** Band 8 - **Salary:** £59798.00 to £67020.00 - **Contract type:** Permanent - **Employment type:** 37.5 hours per week (Full time) - **Closing date:** 2026-11-02T23:59:00.000Z - **Posted:** 2026-10-19T12:57:15.867Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8357492 - **Application URL:** https://apps.trac.jobs/job-advert/8357492?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.clch.nhs.uk ## Job Content ### Job overview CLCH Hertfordshire Adult Community Services - CLCH NHS Trust provides a range of Community Services, and the Hertfordshire Division is recruiting! We are recruiting a Band 8a Operational Lead to join our Unplanned Care team based at BRE Building, Watford. The postholder will provide operational and clinical leadership of the patient care services within the Unplanned Care team. The integrated team includes nurses, paramedics, physiotherapists, occupational therapists, clinical support staff and administrators. Our Unplanned Care services include: - Rapid Response - Early Intervention Vehicle - Discharge to Assess pathways - Frailty Hospital at Home - General Medical Virtual Hospital - Overnight Service The Operational Lead will provide effective, compassionate and inclusive leadership, helping colleagues deliver safe, high-quality and person-centred care in line with the Community Adult Health Services clinical model. A key focus of the role will be the continued development of seamless, integrated services across primary care, acute care, community services and partner organisations. The post holder must be able to work independently within the scope of the role and collaboratively with colleagues, other Trust services and external providers. Applicants must have relevant clinical, leadership and management experience, together with effective communication and relationship-building skills. ### Main duties of the job The Operational Lead has the day-to-day responsibility for the effective and efficient clinical and operational management of the Neighbourhood Core Community Services. This will include accountability for workload allocation, capacity management, professional leadership, development of data and quality information, and direct line management of the Band 7 Community Practitioner leads within the team. The post holder will support the Clinical Service Manager and Head of Clinical Service in delivering the requirements set out within the service specification, to ensure the delivery of evidence based, community healthcare service 24hours a day, 7 days a week. The post holder will be a highly experienced registered professional, who has the ability to support the transformation of local community services. They will be familiar with the national agenda to modernise clinical careers and have an ability to translate the organisational clinical strategy to increase community healthcare provision into local practice and ensure that the workforce is fit for purpose and has the skills and competence that ensures the delivery of a service that meets the requirements set out within the service specification. The role is approximately 20% clinical and there is an essential requirement for the postholder to hold a current professional registration as either a Registered Adults Nurse or AHP. ### Detailed job description and main responsibilities Applicants are expected to present clear and relevant evidence of the competencies and responsibilities detailed in the attached Job Description and Person Specification, together with a demonstrated commitment to the Trust’s values of Accountability, Inclusion, Compassion, and Empowerment. **Please see attached Job Description and Person Specification for full roles and responsibilities.** ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Other **Essential** - Experience of electronic clinical systems **Desirable** - Experience of delivering a mobile working solution ### Skills **Essential** - Experience of implementing change management programmes e.g. service development - Demonstrate advanced leadership & management skills **Desirable** - Advanced computer literacy ### Experience **Essential** - Significant post-qualification experience in a relevant clinical field - Demonstrate broad experience post registration working in a variety of core areas: o Care of Elderly o Elderly Rehab o Orthopaedics / MSK o Neurology o Respiratory o Palliative Care o Long term conditions - In depth experience of working within multi agency / multidisciplinary team - Experience of working with single assessment process - Experience participating in a research or audit project and implementing full audit cycle - Experience in mentorship role - Experience of leading and managing a team **Desirable** - Experience of managing a budget - Experience of managing and investigating complaints - Experience of managing and investigating serious incidents ### Qualifications **Essential** - Registered allied health care professional or registered nurse - Degree/ masters level qualification relevant to community practice or Evidence of recent CPD - Post-graduate management and/or leadership training - Clinical supervisor training - Specialist Community Practitioner/District Nursing qualification **Desirable** - Post Graduate masters level modular training ## Documents - [trust values (pdf, 893.7kb)](https://www.healthjobsuk.com/documents?vdoc=10684829) - [functional requirements (pdf, 80.2kb)](https://www.healthjobsuk.com/documents?vdoc=10684828) - [operational lead - unplanned care (pdf, 288.7kb)](https://www.healthjobsuk.com/documents?vdoc=10683652) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.