# Operational Flow Administrator - Whiston Hospital

> NHS job listing from Job Clerk for Mersey and West Lancashire Teaching Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operational-flow-administrator-whiston-hospital/0f2f3467-fee8-48c3-8a00-0c25360e0924
- **Markdown:** https://www.jobclerk.com/job/operational-flow-administrator-whiston-hospital/0f2f3467-fee8-48c3-8a00-0c25360e0924.md

## Summary

- **Status:** Live
- **Employer:** Mersey and West Lancashire Teaching Hospitals NHS Trust
- **Location:** Whiston Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Fixed term: 12 months (Secondments will be consider for any staffing applying internally)
- **Employment type:** Part time - 22.5 hours per week (Weekdays only, but could include weekends)
- **Closing date:** 2026-10-23T22:59:00.000Z
- **Posted:** 2026-10-16T11:30:37.808Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Prescot/Mersey_West_Lancashire_Teaching_Hospitals_NHS_Trust/Administration/Administration-v8165652
- **Application URL:** https://apps.trac.jobs/job-advert/8165652?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sthk.nhs.uk

## Job Content

### Job overview

We’re looking for friendly and enthusiastic

Administrators to join our team in the Hospital Discharge Lounge on a 12 month fixed term basis

This is a great opportunity for someone who enjoys a varied administrative role in a busy hospital environment, supporting patients and colleagues to ensure the discharge process runs as smoothly and efficiently as possible.

Who are we looking for?

Someone who is:

- Organised, reliable and has good attention to detail.
- Friendly, professional and confident communicating with others.
- Comfortable using computers and carrying out general admin tasks.
- A team player who can also work independently.
- Committed to maintaining patient confidentiality and providing a positive experience for patients.

### Main duties of the job

Your role will include but not be inclusive of

- Providing general administrative and clerical support to the Discharge Lounge team.
- Booking patient transport
- Answering telephone calls and responding to enquiries.
- Supporting communication between ward staff, the Discharge Lounge and other hospital teams.
- Helping with everyday tasks to keep the service organised and running efficiently.

Flexibility is essential for this post.

The Discharge Lounge is a busy hospital service, and working days and times will need to be adjusted at times to meet changing service requirements.

You should be comfortable working different days and times from week to week, as your working pattern may vary depending on the needs of the service. You will not necessarily work the same days or hours every week but this will all be communicated and planned in advance.

### Detailed job description and main responsibilities

Please find attached detailed job description and person specification for main responsibilities and requirements.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Other

**Essential**

- Comply with Trust policies and procedures at all times

### Skills

**Essential**

- Word Processing Skills
- Audio-Typing Skills
- Medical Terminology
- Ability to accurately maintain computerised and manual filing / documentation systems
- Ability to use own initiative and work independently
- Ability to manage difficult/sensitive situations

**Desirable**

- Time Management Skills
- Knowledge of Trust computer systems

### Qualifications

**Essential**

- Educated to GCSE level or equivalent qualification and/or experience
- RSA/OCR III and/or equivalent qualification and/or experience

### Knowledge & Experience

**Essential**

- Microsoft Office Products Experience
- Ability to work as part of a team

**Desirable**

- Experience working in an NHS environment
- Understanding of Trust Internal Policies as appropriate

## Documents

- [job description (pdf, 184.7kb)](https://www.healthjobsuk.com/documents?vdoc=10701544)
- [staff benefits at mwl (pdf, 5.6mb)](https://www.healthjobsuk.com/documents?edoc=2916)
- [person specification (pdf, 176.7kb)](https://www.healthjobsuk.com/documents?vdoc=10701545)
- [mwl recruitment journey (pdf, 884.1kb)](https://www.healthjobsuk.com/documents?edoc=2902)
- [health work and wellbeing risk id (pdf, 400.6kb)](https://www.healthjobsuk.com/documents?vdoc=10506876)
- [important information for candidates (pdf, 128.6kb)](https://www.healthjobsuk.com/documents?edoc=663)
- [helpful tips to complete your application form (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2901)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.