# Operational Business Manager

> NHS job listing from Job Clerk for Dorset Healthcare University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/operational-business-manager/a88b3561-89a7-4f3f-a53d-477f7ec2682a
- **Markdown:** https://www.jobclerk.com/job/operational-business-manager/a88b3561-89a7-4f3f-a53d-477f7ec2682a.md

## Summary

- **Status:** Live
- **Employer:** Dorset Healthcare University NHS Foundation Trust
- **Town:** Poole
- **Region:** South West
- **Country:** England
- **Profession:** Manager and corporate
- **Grade:** Band 8
- **Salary:** £57,528 - £64,750 p.a.
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-08-02T23:59:00.000Z
- **Posted:** 2026-06-25T10:13:07.252Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Poole/Dorset_HealthCare_University_NHS_Foundation_Trust/Operational_Business_Manager/Operational_Business_Manager-v8088500
- **Application URL:** https://apps.trac.jobs/job-advert/8088500?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.dorsethealthcare.nhs.uk

## Job Content

### Job overview

This is an exciting post to provide line management for all operational aspects of learning disability services liaising with departments and teams as required.

To assist the Clinical Leadership, Head of Services and Service Director in addressing the Trust’s strategic, performance and business agenda across the portfolio.

To be a senior member of the Directorates Business team and provide input and leadership to specific workstreams as identified.

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.  Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

Please note visa sponsorship for this role is unfortunately not available. Please ensure you hold valid right to work in the UK and will not require sponsorship if successful.

### Main duties of the job

- To be responsible for the daily organisation of staff working within the identified services ensuring staff leave, rotas, sickness and other absences are effectively managed to ensure always adequately staffed.
- To manage staff including responsibility for recruitment and selection, induction and staff appraisal, and supervise identified clinician to complete some of these tasks
- To monitor, and manage staff performance, attendance and sickness absence taking action in accordance with Trust policies and procedures.
- To assist with the investigation and resolution of complaints, grievances, capability and minor disciplinary issues.
- To provide leadership and identify and support staff in their personal and professional development ensuring that Appraisals and Personal Development Plans are appropriate to and support the Directorate’s business plan, and supervise identified clinician to complete some of these tasks.
- To facilitate and attend regular departmental meetings and team briefs and contribute to effective communication within the department.
- To ensure staff attend appropriate Trust training and service specific training to meet Trust standards.
- To encourage a culture of staff involvement and openness.

### Detailed job description and main responsibilities

For the main duties and responsibilities for this role please read the attached job description and person specification.  When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that using AI can be a useful and supportive tool when completing your application.  However, we have also seen an increase in the over-reliance of AI tools which is negatively impacting applications as they remove candidate’s individuality, and it becomes much harder to get a sense of who you are and your authentic experience.  If you do use AI, it should be used to enhance your application and not to create your supporting statement in its entirety.  If we suspect you have used AI to create your supporting statement and this does not match your experience, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact \[email protected\]

## Person Specification

### Skills

**Essential**

- Proven skills in staff management, building effective relationships and networking

### Experience

**Essential**

- Successful implementation of change management /service redesign

### Personal Qualities

**Essential**

- Proactive with the ability to work under pressure on their own initiative and maintain confidentiality to the highest degree.
- Masters degree or equivalent experience or working towards further relevant qualification

**Desirable**

- Relevant IT qualifications or equivalent experience

### Knowledege Skills and Training

**Essential**

- Significant experience working in a complex organisation at senior or middle management level
- Proven skills in staff management, building effective relationships and networking

**Desirable**

- Awareness: up to date with the NHS Agenda, national, regional and local directives

## Documents

- [dbs information (pdf, 22.9kb)](https://www.healthjobsuk.com/documents?edoc=2340)
- [staff benefits leaflet (pdf, 316.1kb)](https://www.healthjobsuk.com/documents?edoc=695)
- [pay scales from 1 april 2025 (pdf, 44.6kb)](https://www.healthjobsuk.com/documents?edoc=1941)
- [applications recruitment flowchart (pdf, 434.1kb)](https://www.healthjobsuk.com/documents?edoc=866)
- [152-m148.26 - operational business manager, band 8a - jd&ps (pdf, 422.0kb)](https://www.healthjobsuk.com/documents?vdoc=10405550)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
