# Oncology Support Secretary > NHS job listing from Job Clerk for University Hospitals Coventry and Warwickshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/oncology-support-secretary/e3ec7469-3617-42d3-be4d-a9ba41e38701 - **Markdown:** https://www.jobclerk.com/job/oncology-support-secretary/e3ec7469-3617-42d3-be4d-a9ba41e38701.md ## Summary - **Status:** Live - **Employer:** University Hospitals Coventry and Warwickshire NHS Trust - **Town:** Coventry - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-21T23:59:00.000Z - **Posted:** 2026-06-08T08:22:00.887Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/University_Hospitals_Coventry_Warwickshire_NHS_Trust/Oncology/Oncology-v8056453 - **Application URL:** https://apps.trac.jobs/job-advert/8056453?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhcw.nhs.uk ## Job Content ### Job overview To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism. Please be advised sponsorship is not eligible for this post. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. ### Main duties of the job - To welcome, receive and greet all visitors to the area, providing the first point of contact for all service users, dealing with and resolving routine enquiries and take appropriate action as necessary liaising with others as appropriate. - Responsible for implementing, updating and maintaining both manual and electronic systems and databases according to Trust policies and procedures. - Be responsible for dealing with all calls received in a professional manner, ensuring telephone standards are met. - Ensure all clients are provided with the relevant information, documentation and advised as to the appropriate contact for further assistance. - Be responsible for ensuring all communications associated with the appointment process e.g. with Clinicians, patients, GP’s and relatives etc. are undertaken in a timely and appropriate manner. ### Detailed job description and main responsibilities - Assist with training new team members in operational Departmental and Trust Procedures. - Undertake filing and photocopying as necessary ensuring all documents are accurately and appropriately archived. - Prioritising daily tasks to achieve set timescales. - Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy. - Collate, input and monitor department documentation and information to assist with the production of monthly reports. For further details of the role please see the attached job description. ## Job Details To provide a specialised, comprehensive and confidential patient centred clinical administration and secretarial service to Consultants and their teams in accordance with Departmental, Trust and National standards, policies and procedures. To act as a source of advice and guidance regarding the specialism. Please be advised sponsorship is not eligible for this post. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. ## Job Description To welcome, receive and greet all visitors to the area, providing the first point of contact for all service users, dealing with and resolving routine enquiries and take appropriate action as necessary liaising with others as appropriate. Responsible for implementing, updating and maintaining both manual and electronic systems and databases according to Trust policies and procedures. Be responsible for dealing with all calls received in a professional manner, ensuring telephone standards are met. Ensure all clients are provided with the relevant information, documentation and advised as to the appropriate contact for further assistance. Be responsible for ensuring all communications associated with the appointment process e.g. with Clinicians, patients, GP’s and relatives etc. are undertaken in a timely and appropriate manner. ## Responsibilities Assist with training new team members in operational Departmental and Trust Procedures. Undertake filing and photocopying as necessary ensuring all documents are accurately and appropriately archived. Prioritising daily tasks to achieve set timescales. Act as first point of contact for complaints within the department, dealing with them accordingly and in line with Trust policy. Collate, input and monitor department documentation and information to assist with the production of monthly reports. For further details of the role please see the attached job description. ## Person Specification ### Skills **Essential** - See supporting documents ### Knowledge **Essential** - See supporting documents **Desirable** - See supporting documents ### Experience **Essential** - See supporting documents ### Qualifications **Essential** - See supporting documents **Desirable** - See supporting documents ### Commitment to Trust Values and Behaviours **Essential** - See supporting documents ## Documents - [candidate information (pdf, 736.7kb)](https://www.healthjobsuk.com/documents?vdoc=10346324) - [welcoming disabled candidates (pdf, 371.7kb)](https://www.healthjobsuk.com/documents?vdoc=10346325) - [job description and personal specification (pdf, 672.3kb)](https://www.healthjobsuk.com/documents?vdoc=10346323) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.