# Occupational Health Receptionist / Administration Assistant > NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/occupational-health-receptionist-administration-assistant/4a9f19c6-228c-49ea-8490-5c7d866b43c3 - **Markdown:** https://www.jobclerk.com/job/occupational-health-receptionist-administration-assistant/4a9f19c6-228c-49ea-8490-5c7d866b43c3.md ## Summary - **Status:** Archived / closed - **Employer:** The Dudley Group NHS Foundation Trust - **Town:** Dudley - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £24,465 per annum - **Contract type:** Fixed term: 8 months (None) - **Closing date:** 2025-11-19T23:59:00.000Z - **Posted:** 2025-11-05T11:12:20.571Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Administration/Administration-v7542279 - **Application URL:** https://apps.trac.jobs/job-advert/7542279?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.dudleygroup.nhs.uk ## Job Content ### Job overview The postholder will based within the Occupational Health Team and will undertake various administrative clerical duties within busy office environment and maintaining confidentiality at all times. Activities will include reception duties, filing and record maintenance, data entry and secretarial work to support the administrative and nursing teams ### Main duties of the job - To provide a client focused reception service in an efficient, courteous and welcoming manner and ensure that service users and visitors are comfortable whilst waiting to be seen maintaining communication so that they are aware of any unavoidable delays. - To accurately input data on to the dedicated OH&WBs IT system and ensure that information entered on to the system is updated accurately in line with the protocols set by key system administrators. - To respond to telephone calls quickly and process to the appropriate member of staff or take a message and be responsible for ensuring that it is properly passed on to its intended recipient. - To be responsible for filing and maintaining staff health records so that documentation is presented in chronological order and that folders are easily available to staff needing to access them. ### Detailed job description and main responsibilities - To be responsible for ensuring clinic schedules are well prepared, 24 hours before, in readiness for the clinics held by the clinical team. - -To carry out routine office administration duties when required including opening post, scanning documents on to the OH&WBs IT system, photocopying, document shredding and other associatedactivities. - Responsible for ensuring all admin tasks are dealt with in line with set departmental KPI’s. this includes, but is not limited to, boking of appointments, managing the departmental generic email inbox and answering telephone queries, - To assist in the receipt and storage of deliveries to the department and to assist in activities to maintain the tidiness of cupboards and storage areas. - To provide cover for administration staff as and when required during periods when colleagues are on leave. ## Job Details The postholder will based within the Occupational Health Team and will undertake various administrative clerical duties within busy office environment and maintaining confidentiality at all times.Activities will include reception duties, filing and record maintenance, data entry and secretarial work to support the administrative and nursing teams ## Job Description - To provide a client focused reception service in an efficient, courteous and welcoming manner and ensure that service users and visitors are comfortable whilst waiting to be seen maintaining communication so that they are aware of any unavoidable delays.- To accurately input data on to the dedicated OH&WBs IT system and ensure that information entered on to the system is updated accurately in line with the protocols set by key system administrators.- To respond to telephone calls quickly and process to the appropriate member of staff or take a message and be responsible for ensuring that it is properly passed on to its intended recipient.- To be responsible for filing and maintaining staff health records so that documentation is presented in chronological order and that folders are easily available to staff needing to access them. ## Person Specification ### Experience **Essential** - Work well in a team environment. - Competent in the use of VDU throughout the working day. **Desirable** - Flexibility to meet the needs of service demands. - Ability to lone work and be self-motivated ### Knowledge and Training **Essential** - Must be able to input data with the upmost accuracy. - Must be well organised, able to prioritise and meet deadlines. - Experience of working in an Office Environment - Knowledge, understanding and experience of using IT systems, including Word, Outlook, Excel, Power Point and Access - Experience of using database systems **Desirable** - Able to use initiative and work independently referring to manager when appropriate. ### Qualifications & Education **Essential** - 4 GCSE grade C or above (or equivalent) including English and Mathematics - RSA II Word Processing Certificate or equivalent **Desirable** - RSA II Word Processing Certificate or equivalent ## Documents - [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862) - [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861) - [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991) - [job description (pdf, 478.5kb)](https://www.healthjobsuk.com/documents?vdoc=9792200) - [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026) - [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858) - [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413) - [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859) - [person specification (pdf, 838.6kb)](https://www.healthjobsuk.com/documents?vdoc=9792201) - [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274) - [rn, rm and ahp career development opportunities (pdf, 396.1kb)](https://www.healthjobsuk.com/documents?edoc=2297) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.