# NWL Clinical Excellence Programme Senior Information Manager > NHS job listing from Job Clerk for Central and North West London NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/nwl-clinical-excellence-programme-senior-information-manager/09f7bd35-85a8-45e9-b3b6-9470433256d1 - **Markdown:** https://www.jobclerk.com/job/nwl-clinical-excellence-programme-senior-information-manager/09f7bd35-85a8-45e9-b3b6-9470433256d1.md ## Summary - **Status:** Live - **Employer:** Central and North West London NHS Foundation Trust - **Town:** London - **Region:** London - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 8 - **Salary:** £66,274 - £73,496 per annum inc HCAS (pro rata if P/T - **Contract type:** Fixed term: 8 months (Contract End Date 31/03/2027) - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-07-08T23:59:00.000Z - **Posted:** 2026-06-24T11:13:06.763Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/Central_North_West_London_NHS_Foundation_Trust/Senior_Information_Manager/Senior_Information_Manager-v8040294 - **Application URL:** https://apps.trac.jobs/job-advert/8040294?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cnwl.nhs.uk ## Job Content ### Job overview Reporting to the Head of the Clinical Effectiveness Programme (CEP), the postholder will lead the analytical and information management function for the programme. They will embed systematic improvement processes across North West London, working with Federations, PCNs, and GP practices to deliver high‑quality data analysis, intelligence products, and insights that support population health management, quality improvement, and the reduction of unwarranted variation. The role is primarily focused on NWL but its approaches and service developments may be extended across the wider West North London ICB geography where appropriate. The role requires expert analytical skills, strong leadership, and the ability to translate complex data into actionable intelligence for clinicians, programme leads, and system partners. The postholder will work closely with the Whole Systems Integrated Care (WSIC) team, borough‑based clinical leads, and primary care networks to ensure robust, timely, and accurate information supports effective decision‑making. The overarching objectives for delivering accessible and robust data and intelligence are to support: - The prioritisation and targeting of quality improvement support to primary care - The engagement and empowerment of practices and PCN representatives to deliver high‑quality care. -   The evaluation and continuous improvement of the CEP. ### Main duties of the job - Lead the development, delivery and continuous improvement of CEP analytical methodologies, reporting and intelligence products - Ensure analytical outputs meet agreed quality, governance and timeliness standards and support improvement at practice, PCN and borough levels - Oversee the lifecycle of CEP data products, from design to evaluation and iteration - Provide specialist analytical advice to clinicians, programme leads and system partners, ensuring insights are actionable and aligned to system priorities - Ensure analytical work identifies inequalities and supports targeted improvement. ### Detailed job description and main responsibilities Communications and Relationships:  The post holder will: - Build effective relationships with practices, PCNs, borough teams and system partners to understand information needs and ensure tools are relevant and usable - Represent the CEP within system‑wide analytical and intelligence forums, providing expert insight and ensuring alignment to NWL analytical strategy - Present complex analytical outputs clearly to technical and non‑technical audiences across the system - Facilitate collaborative working and support change in situations where there may be differing viewpoints or resistance - Act as the senior point of contact for complex data queries. Staff Management and Leadership:  The post holder will: - Provide line management, supervision and development for designated staff, including recruitment, induction, appraisal and performance management - Build team capability through coaching, mentoring and skills development - Allocate workload and resources to ensure effective delivery of programme priorities - Promote a culture of analytical excellence and continuous improvement across the team. Policy and Service Development: The post holder will: - Lead the development of CEP analytical standards, governance processes and documentation - Contribute analytical expertise to the development of system‑wide policies relating to primary care data quality, coding and reporting - Propose and implement changes to statistical, information and managerial policies that enhance analytical processes across the programme - Ensure full compliance with information governance, data protection and national reporting standards (e.g., DCB0129/0160, NHS England data standards). Analytical and Judgement Skills: The post holder will: - Provide advanced analytical support using statistical modelling, segmentation, trend analysis and related techniques to inform population health management and improvement - Resolve highly complex analytical queries, applying expert judgement where data is limited, ambiguous or conflicting - Develop new analytical approaches and methodologies that enhance CEP reporting and support evaluation - Present and explain complex findings in ways that drive decision‑making and improvement across the system - Provide specialist guidance on data extraction, reporting specifications and methodological choices to ensure accuracy, consistency and quality. Information Management / resources including any databases used / IMT responsibilities: The post holder will: - Design and implement appropriate data interrogation and extraction processes for CEP reporting, using relevant local systems and data collection tools. - Create clinical searches and data extractions from EMIS Web and       other GP systems to support: - development of clinical effectiveness guides - identification of quality‑improvement priorities at NWL, borough, PCN, and practice level - identification and spread of good practice - design of clinical support templates within GP IT systems - prioritisation of clinical support to practices - effective reporting and evaluation of the CEP - Design clear, engaging dashboards and visual outputs that support decision‑making at STP, borough, PCN, and practice level - Collaborate with clinical leaders to design tools and templates that support accurate coding and improved data quality - Record and share examples of good practice in data analysis and reporting to support innovation and system learning - Develop new methodologies for analysing and interpreting data where appropriate - Oversee the development and maintenance of CEP data pipelines, ensuring they are efficient, secure, well‑documented, and compliant with organisational standards - Ensure appropriate use of analytical tools such as SQL, Power BI, R/Python, or equivalent technologies to support high‑quality reporting - Maintain up‑to‑date knowledge of primary care data structures, SNOMED coding, and national data quality frameworks - Ensure CEP data assets are stored, version‑controlled, and maintained in line with organisational policies - Contribute to Data Protection Impact Assessments (DPIAs) for new data flows or reporting processes and ensure appropriate handling of identifiable, pseudonymised, and aggregated data in line with national standards - Apply Caldicott principles in all analytical and reporting activity and support colleagues to understand information governance requirements relating to primary care data - Work collaboratively with ICB analytics teams, digital transformation partners, borough intelligence teams, NHS England, Health Innovation Networks, and academic partners to support system‑wide analytical alignment and shared learning - Contribute to system‑wide learning by sharing insights, methodologies, and best practice across NWL. ## Job Details Reporting to the Head of the Clinical Effectiveness Programme (CEP), the postholder will lead the analytical and information management function for the programme. They will embed systematic improvement processes across North West London, working with Federations, PCNs, and GP practices to deliver high‑quality data analysis, intelligence products, and insights that support population health management, quality improvement, and the reduction of unwarranted variation. The role is primarily focused on NWL but its approaches and service developments may be extended across the wider West North London ICB geography where appropriate. The role requires expert analytical skills, strong leadership, and the ability to translate complex data into actionable intelligence for clinicians, programme leads, and system partners. The postholder will work closely with the Whole Systems Integrated Care (WSIC) team, borough‑based clinical leads, and primary care networks to ensure robust, timely, and accurate information supports effective decision‑making. The overarching objectives for delivering accessible and robust data and intelligence are to support: The prioritisation and targeting of quality improvement support to primary care The engagement and empowerment of practices and PCN representatives to deliver high‑quality care. - The evaluation and continuous improvement of the CEP. ## Job Description Lead the development, delivery and continuous improvement of CEP analytical methodologies, reporting and intelligence products Ensure analytical outputs meet agreed quality, governance and timeliness standards and support improvement at practice, PCN and borough levels Oversee the lifecycle of CEP data products, from design to evaluation and iteration Provide specialist analytical advice to clinicians, programme leads and system partners, ensuring insights are actionable and aligned to system priorities Ensure analytical work identifies inequalities and supports targeted improvement. ## Responsibilities Communications and Relationships: The post holder will: Build effective relationships with practices, PCNs, borough teams and system partners to understand information needs and ensure tools are relevant and usable Represent the CEP within system‑wide analytical and intelligence forums, providing expert insight and ensuring alignment to NWL analytical strategy Present complex analytical outputs clearly to technical and non‑technical audiences across the system Facilitate collaborative working and support change in situations where there may be differing viewpoints or resistance Act as the senior point of contact for complex data queries. Staff Management and Leadership: The post holder will: Provide line management, supervision and development for designated staff, including recruitment, induction, appraisal and performance management Build team capability through coaching, mentoring and skills development Allocate workload and resources to ensure effective delivery of programme priorities Promote a culture of analytical excellence and continuous improvement across the team. Policy and Service Development: The post holder will: Lead the development of CEP analytical standards, governance processes and documentation Contribute analytical expertise to the development of system‑wide policies relating to primary care data quality, coding and reporting Propose and implement changes to statistical, information and managerial policies that enhance analytical processes across the programme Ensure full compliance with information governance, data protection and national reporting standards (e.g., DCB0129/0160, NHS England data standards). Analytical and Judgement Skills: The post holder will: Provide advanced analytical support using statistical modelling, segmentation, trend analysis and related techniques to inform population health management and improvement Resolve highly complex analytical queries, applying expert judgement where data is limited, ambiguous or conflicting Develop new analytical approaches and methodologies that enhance CEP reporting and support evaluation Present and explain complex findings in ways that drive decision‑making and improvement across the system Provide specialist guidance on data extraction, reporting specifications and methodological choices to ensure accuracy, consistency and quality. Information Management / resources including any databases used / IMT responsibilities: The post holder will: Design and implement appropriate data interrogation and extraction processes for CEP reporting, using relevant local systems and data collection tools. Create clinical searches and data extractions from EMIS Web and other GP systems to support: development of clinical effectiveness guides identification of quality‑improvement priorities at NWL, borough, PCN, and practice level identification and spread of good practice design of clinical support templates within GP IT systems prioritisation of clinical support to practices effective reporting and evaluation of the CEP Design clear, engaging dashboards and visual outputs that support decision‑making at STP, borough, PCN, and practice level Collaborate with clinical leaders to design tools and templates that support accurate coding and improved data quality Record and share examples of good practice in data analysis and reporting to support innovation and system learning Develop new methodologies for analysing and interpreting data where appropriate Oversee the development and maintenance of CEP data pipelines, ensuring they are efficient, secure, well‑documented, and compliant with organisational standards Ensure appropriate use of analytical tools such as SQL, Power BI, R/Python, or equivalent technologies to support high‑quality reporting Maintain up‑to‑date knowledge of primary care data structures, SNOMED coding, and national data quality frameworks Ensure CEP data assets are stored, version‑controlled, and maintained in line with organisational policies Contribute to Data Protection Impact Assessments (DPIAs) for new data flows or reporting processes and ensure appropriate handling of identifiable, pseudonymised, and aggregated data in line with national standards Apply Caldicott principles in all analytical and reporting activity and support colleagues to understand information governance requirements relating to primary care data Work collaboratively with ICB analytics teams, digital transformation partners, borough intelligence teams, NHS England, Health Innovation Networks, and academic partners to support system‑wide analytical alignment and shared learning Contribute to system‑wide learning by sharing insights, methodologies, and best practice across NWL. ## Person Specification ### Experience **Essential** - Significant experience in a specialist analytics, informatics, or clinical systems role within the NHS or a similarly large and complex health or social care organisation - Proven leadership of analytical functions, including methodology development and delivery of high quality intelligence products - Experience designing and delivering dashboards, reports, and analytical outputs using tools such as Excel, WSIC, Tableau and/or Power BI - Demonstrated ability to manage complex datasets, data pipelines, and data quality processes - Experience resolving complex analytical queries and providing expert advice to senior stakeholders - Experience line managing staff, including recruitment, supervision, appraisal, and performance management - Experience planning, coordinating, and delivering work programmes or projects, managing risks, and prioritising competing demands - Experience working within strict information governance and data security frameworks - Experience supporting business planning, performance monitoring, and service improvement activity **Desirable** - Experience working in primary care, PCNs, GP IT systems or WSIC environments - Experience contributing to academic publications, evaluation reports, or research collaborations - Experience supporting system wide data alignment or shared learning initiatives ### Skills and knowledge **Essential** - Highly developed analytical skills, including statistical modelling, segmentation, trend analysis, and evaluation - Ability to interpret incomplete, ambiguous or conflicting data and provide clear, actionable recommendations - Strong understanding of primary care data structures, SNOMED coding and data quality principles - Expert knowledge of SQL, Power BI and at least one statistical programming language (R or Python) - Ability to translate business and clinical requirements into robust analytical outputs - Excellent data visualisation skills and ability to design intuitive, user centred dashboards - Strong understanding of information governance, UK GDPR, the Data Protection Act and Caldicott principles - Ability to communicate complex or sensitive information clearly to technical and non technical audiences - Knowledge of project and risk management principles and their application to analytical work - Ability to build and maintain effective working relationships across multidisciplinary and matrix managed teams **Desirable** - Knowledge of NHS primary care data standards and NHS England reporting frameworks - Understanding of DCB0129/0160 or other national clinical safety standards - Knowledge of improvement science, behavioural insights or evaluation methods. ### Education and Qualifications **Essential** - Educated to degree level in a relevant discipline (e.g., statistics, data science, public health, informatics, mathematics, computer science) - Evidence of ongoing professional development in analytics, data management, or information governance - Advanced training in analytical tools such as SQL, Power BI, R or Python **Desirable** - Postgraduate qualification or specialist training in health informatics, data analytics, or data science - Training in improvement methodologies (e.g. QI, Lean, Six Sigma) - Formal project management training (e.g. PRINCE2, Agile, MSP) ### Attitudes, aptitudes, personal characteristics **Essential** - A systems thinker able to identify opportunities for efficiency, innovation and service improvement - Strong leadership qualities with the ability to inspire confidence, support change and motivate teams - Highly motivated, proactive, and able to work independently with minimal supervision - Excellent interpersonal skills, enabling strong and constructive relationships across organisational boundaries - Commitment to reducing health inequalities and improving outcomes for diverse populations - Ability to manage competing priorities and maintain high performance under pressure - Strong problem solving skills and sound professional judgement - Commitment to continuous improvement, innovation, and ongoing learning - Able to work collaboratively as part of a team, contributing to shared goals - Flexible and adaptable, responding positively to changing priorities and organisational needs - Resilient and confident when managing complex or ambiguous situations. - Ability to contribute to strategic planning and longer term analytical development - Able to work in an office or remote environment requiring sustained use of visual display equipment. ## Documents - [cnwl values (pdf, 182.9kb)](https://www.healthjobsuk.com/documents?edoc=1162) - [job description (pdf, 227.8kb)](https://www.healthjobsuk.com/documents?vdoc=10402415) - [cnwl staff charter (pdf, 684.7kb)](https://www.healthjobsuk.com/documents?edoc=2868) - [cnwl staff networks (pdf, 320.0kb)](https://www.healthjobsuk.com/documents?edoc=1160) - [person specification (pdf, 146.9kb)](https://www.healthjobsuk.com/documents?vdoc=10402416) - [cnwl reward and wellbeing handbook 2020 (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1773) - [cnwl culture scarf behaviour framework (pdf, 710.2kb)](https://www.healthjobsuk.com/documents?edoc=2869) - [accommodation information for new starters (pdf, 120.6kb)](https://www.healthjobsuk.com/documents?ddoc=2438) ## Agent Notes - 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