# Nursing Support Worker > NHS job listing from Job Clerk for Hywel Dda University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/nursing-support-worker/29c049de-c845-4cea-8952-837e58520baf - **Markdown:** https://www.jobclerk.com/job/nursing-support-worker/29c049de-c845-4cea-8952-837e58520baf.md ## Summary - **Status:** Live - **Employer:** Hywel Dda University Health Board - **Town:** Haverfordwest - **Region:** West Wales - **Country:** Wales - **Profession:** Healthcare support worker - **Grade:** Band 3 - **Salary:** £26,300 - £27,890 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Various full and part time hours are available) - **Closing date:** 2026-06-10T23:59:00.000Z - **Posted:** 2026-06-04T23:03:06.740Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Carmarthenshire/Haverfordwest/Hywel_Dda_University_Health_Board/Rehabilitation/Rehabilitation-v8056828 - **Application URL:** https://apps.trac.jobs/job-advert/8056828?ShowJobAdvert=&feedid=9002 - **Employer website:** https://hduhb.nhs.wales ## Job Content ### Job overview The Nursing support Worker, will work closely with the Registered Nurse supporting and caring for patients following a stroke. A key aim of the role will be to support the patient to achieve optimum independence by assisting in the provision and monitoring of rehabilitation services, implementing an agreed individualised plan of care as determined by the team. The post holder is expected to always treat individuals with dignity and respect, recognising their wishes and beliefs empowering the patient to have choice and control of their care. The post-holder will practice in accordance with Health Board standards and statutory requirements and operate within the boundaries of the role and assessed competencies. The post-holder will be expected to develop within the role as required within the boundaries of the job description and agreed competencies. The post holder must communicate effectively at all times and in conjunction with other team members contributing to and maintaining the team/ward philosophy. - · ### Main duties of the job The successful applicant will: - Provide appropriate routine information effectively to patients, carers and other staff, using appropriate communication techniques to overcome any barriers to understanding and providing support using empathy and tact during distressing or emotional events. This may include interacting with patients/families who have additional needs, for example learning disabilities or language/communication barriers. Respond appropriately to routine queries, take phone messages and pass on written and verbal information to patients and staff in a timely manner. Promote health education specific to the clinical area and in line with national and local policies. Required to follow all legislation and organisational policies and procedures, will be asked to comment on procedures for own area of activity, and suggest improvements which will contribute to the efficient running of the service supporting better patient experience. Contribute to research, audits, quality improvement initiatives and clinical trials programmes as required carried out within the area of work. Maintain accurate records in both written and electronic formats, adhering to data governance, confidentiality, and cybersecurity policies. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews to be held on 18/06/2026 ### Detailed job description and main responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. ## Job Details The Nursing support Worker, will work closely with the Registered Nurse supporting and caring for patients following a stroke. A key aim of the role will be to support the patient to achieve optimum independence by assisting in the provision and monitoring of rehabilitation services, implementing an agreed individualised plan of care as determined by the team. The post holder is expected to always treat individuals with dignity and respect, recognising their wishes and beliefs empowering the patient to have choice and control of their care. The post-holder will practice in accordance with Health Board standards and statutory requirements and operate within the boundaries of the role and assessed competencies. The post-holder will be expected to develop within the role as required within the boundaries of the job description and agreed competencies. The post holder must communicate effectively at all times and in conjunction with other team members contributing to and maintaining the team/ward philosophy. · ## Job Description The successful applicant will: - Provide appropriate routine information effectively to patients, carers and other staff, using appropriate communication techniques to overcome any barriers to understanding and providing support using empathy and tact during distressing or emotional events. This may include interacting with patients/families who have additional needs, for example learning disabilities or language/communication barriers. Respond appropriately to routine queries, take phone messages and pass on written and verbal information to patients and staff in a timely manner. Promote health education specific to the clinical area and in line with national and local policies. Required to follow all legislation and organisational policies and procedures, will be asked to comment on procedures for own area of activity, and suggest improvements which will contribute to the efficient running of the service supporting better patient experience. Contribute to research, audits, quality improvement initiatives and clinical trials programmes as required carried out within the area of work. Maintain accurate records in both written and electronic formats, adhering to data governance, confidentiality, and cybersecurity policies. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. Interviews to be held on 18/06/2026 ## Responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. ## Person Specification ### Experience **Essential** - Experience of working within a relevant health or social care environment, providing direct patient care **Desirable** - Experience of working with patient groups relevant to area of practice - Experience of working within the NHS. ### Language Skills **Desirable** - Welsh Speaker (Level 1) ### Qualifications and Knowledge **Essential** - Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses - Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW). - Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR). ## Documents - [oh form (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?vdoc=10346747) - [privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=2373) - [jd&ps - english (pdf, 512.3kb)](https://www.healthjobsuk.com/documents?vdoc=10346744) - [jd&ps - english (pdf, 592.3kb)](https://www.healthjobsuk.com/documents?vdoc=10346746) - [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2383) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.