# Nursing Support Worker – Same Day Urgent Care

> NHS job listing from Job Clerk for Hywel Dda University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/nursing-support-worker-same-day-urgent-care/ff43c046-0c2c-4b63-b7c1-0a4c85100ff6
- **Markdown:** https://www.jobclerk.com/job/nursing-support-worker-same-day-urgent-care/ff43c046-0c2c-4b63-b7c1-0a4c85100ff6.md

## Summary

- **Status:** Live
- **Employer:** Hywel Dda University Health Board
- **Town:** Haverfordwest
- **Region:** West Wales
- **Country:** Wales
- **Profession:** Healthcare support worker
- **Grade:** Band 3
- **Salary:** £26,813 - £27,890 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week (Days and nights)
- **Closing date:** 2026-06-21T23:59:00.000Z
- **Posted:** 2026-06-19T10:03:17.995Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Carmarthenshire/CardiganAberaeron/Hywel_Dda_University_Health_Board/Community/Community-v8050600
- **Application URL:** https://apps.trac.jobs/job-advert/8050600?ShowJobAdvert=&feedid=9002
- **Employer website:** https://hduhb.nhs.wales

## Job Content

### Job overview

We are searching for a Nursing Support Worker to join our nurse-led team serving Ceredigion community and its surrounding areas.  At present, the service operates 24/7 with a range of shifts from days 07:30 to 20:00 and nights 19:30-08:30, including Bank Holidays. Hours of work may vary according to future demands.

Ceredigion Same Day Urgent Care and Outreach Service provides care and treatment to patients presenting with a wide range of minor injury and illness. It is an exciting time to join our team which is situated in the integrated care centres in Aberaeron and Cardigan (either base will be considered. We are constantly exploring new way of working and seek a forward- thinking individual who can play a key part in taking this much-needed service forward.

You will demonstrate a calm and confident approach to your work demonstrating excellent communication skills and the ability to manage and prioritise workloads effectively. Team working and the ability to be flexible is important to ensure that service provision can be delivered efficiently and effectively.

### Main duties of the job

The successful applicant will be key in the smooth running of the department supporting the staff with health support worker and administration duties. Previous experience in a healthcare setting is essential as the role incorporates a variety of healthcare duties including obtaining patient observations, performing ECGs, venepuncture, cannulation etc and supporting the trained staff with initial assessments and providing treatments of care under supervision.

The role also involves a variety of administration duties including covering the reception desk, booking patients onto the various IT systems and supporting the general administration duties for the team.

Part of the role is also working alongside the community outreach team, providing care and support for patients within their own homes during the day and night.

The service is constantly developing, in line with changes in local and national healthcare provision and we are looking for a forward- thinking, competent, and caring person who has the ability to work well under pressure.

The successful candidate will be committed to service improvements with an acceptance of change, and desire to work in a positive environment that embraces the challenges urgent care faces as the service moves forward.

### Detailed job description and main responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Interviews will be held on 29/06/2026

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

## Job Details

We are searching for a Nursing Support Worker to join our nurse-led team serving Ceredigion community and its surrounding areas. At present, the service operates 24/7 with a range of shifts from days 07:30 to 20:00 and nights 19:30-08:30, including Bank Holidays. Hours of work may vary according to future demands.

Ceredigion Same Day Urgent Care and Outreach Service provides care and treatment to patients presenting with a wide range of minor injury and illness. It is an exciting time to join our team which is situated in the integrated care centres in Aberaeron and Cardigan (either base will be considered. We are constantly exploring new way of working and seek a forward- thinking individual who can play a key part in taking this much-needed service forward.

You will demonstrate a calm and confident approach to your work demonstrating excellent communication skills and the ability to manage and prioritise workloads effectively. Team working and the ability to be flexible is important to ensure that service provision can be delivered efficiently and effectively.

## Job Description

The successful applicant will be key in the smooth running of the department supporting the staff with health support worker and administration duties. Previous experience in a healthcare setting is essential as the role incorporates a variety of healthcare duties including obtaining patient observations, performing ECGs, venepuncture, cannulation etc and supporting the trained staff with initial assessments and providing treatments of care under supervision.

The role also involves a variety of administration duties including covering the reception desk, booking patients onto the various IT systems and supporting the general administration duties for the team.

Part of the role is also working alongside the community outreach team, providing care and support for patients within their own homes during the day and night.

The service is constantly developing, in line with changes in local and national healthcare provision and we are looking for a forward- thinking, competent, and caring person who has the ability to work well under pressure.

The successful candidate will be committed to service improvements with an acceptance of change, and desire to work in a positive environment that embraces the challenges urgent care faces as the service moves forward.

## Responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

Interviews will be held on 29/06/2026

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

## Person Specification

### Experience

**Essential**

- Experience of working within a relevant heath or social care environment, providing direct patient care.

**Desirable**

- Experience of working with patient groups relevant to area of practice
- Experience of working within the NHS

### Language skills

**Desirable**

- Welsh Speaker (Level 1)

### Qualifications and Knowledge

**Essential**

- Level 3 qualification in a health care related subject Or Equivalent experience and can evidence work based competency demonstrating theoretical knowledge, and the ability to undertake clinical care duties relevant for the role which is gained through experience and worked based training/short courses.
- Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW).
- Knowledge of relevant policies and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe, and confidentiality for example General Data Protection Regulations (GDPR) .

## Documents

- [jdps (pdf, 512.3kb)](https://www.healthjobsuk.com/documents?vdoc=10339989)
- [sdmp welsh (pdf, 664.3kb)](https://www.healthjobsuk.com/documents?vdoc=10339990)
- [privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=2373)
- [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2383)
- [occupational health functional requirements form.docx (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?vdoc=10339991)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
