# Non Clinical claims Lead & Office Manager > NHS job listing from Job Clerk for University Hospital Southampton NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/non-clinical-claims-lead-and-office-manager/ea716658-24b5-44e8-a1fe-0b3648da2bee - **Markdown:** https://www.jobclerk.com/job/non-clinical-claims-lead-and-office-manager/ea716658-24b5-44e8-a1fe-0b3648da2bee.md ## Summary - **Status:** Live - **Employer:** University Hospital Southampton NHS Foundation Trust - **Location:** Southampton General Hospital - **Workplace type:** onsite - **Profession:** Combined management role - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 per annum per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-11-11T23:59:00.000Z - **Posted:** 2026-10-28T12:10:37.786Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8399868 - **Application URL:** https://apps.trac.jobs/job-advert/8399868?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhs.nhs.uk ## Job Content ### Job overview University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us. Job Title: Non Clinical claims Lead & Office Manager Contract Type: Permanent ### Main duties of the job This is an exciting opportunity to join our team as a Non Clinical Claims Lead and Office Manager. The Trusts legal claims & insurance team are looking for an enthusiastic new team member to join our small but very friendly busy team based in THQ. Your primary role will to be responsible for a defined caseload of civil liability claims (non-clinical), where in accordance with the Pre-Action Protocol and Civil Procedure Rules undertake all pre-action investigations; communicate with clinical and non-clinical staff to obtain evidence in the form of statements., consider the complexities of each case and perform a preliminary review of each individual claim to form a reasoned opinion on liability and report those findings to the Trust legal service facilitator and Head of claims & insurance by way of a claims briefing pack. The team structure currently includes the Trusts Legal Services Facilitator, a senior clinical claims manager, this post and a legal administrator. This team is included the wider Corporate Affairs Department. ### Detailed job description and main responsibilities In this role, your key responsibilities will include handling sensitive information and dealing with significant amounts of data, you will be expected to manage this information in a professional manner in accordance with Trust policy data protection act 1998 and GDPR 2018. Supervise the band 4 on a day-to-day basis and undertake annual development review. Ensure training opportunities are made available towards their personal development. Support the lead co-ordinator for “police statements” relating to criminal matters (not directly involving the Trust) You will also be the office manager which includes a wide variety of tasks including managing staff, processing invoices & managing health-roster for the wider team. Full details are listed within the job description & person specification. ## Person Specification ### Trust Values **Essential** - Patients First - Always Improving - Working Together ### Qualifications / training required **Essential** - Degree or equivalent NHS / legal experience - Advanced keyboard skills - Microsoft Packages **Desirable** - Minute Taking (NHS) ### Previous or relevant experience necessary **Essential** - Working in a busy office environment - Managing/prioritising own workload - Working as part of a team - Knowledge and working experience of pre-action protocol for non clinical claims processes - Detailed knowledge of NHS IT systems - Understanding of NHS Patient Safety processes **Desirable** - Understanding of third party insurance issues - Good understanding of GDPR and Data Protection Regulations ## Documents - [job description (docx, 132.3kb)](https://www.healthjobsuk.com/documents?vdoc=10731077) - [person specification (docx, 26.2kb)](https://www.healthjobsuk.com/documents?vdoc=10731078) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.