# NHS@home Senior Administrator

> NHS job listing from Job Clerk for Sirona care & health CIC.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/nhshome-senior-administrator/a94d37e8-12c6-40da-ae69-fca504691545
- **Markdown:** https://www.jobclerk.com/job/nhshome-senior-administrator/a94d37e8-12c6-40da-ae69-fca504691545.md

## Summary

- **Status:** Live
- **Employer:** Sirona care & health CIC
- **Town:** Bristol
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 to £31,157

                    a year
- **Contract type:** Permanent
- **Employment type:** Full-time, Flexible working
- **Closing date:** 2026-07-13T23:59:00.000Z
- **Posted:** 2026-06-29T14:44:00.921Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/B9083-26-0330?employerCode=B9083
- **Application URL:** https://apps.trac.jobs/job-advert/8084820?FromJobsNHS=1&ShowJobAdvert=

## Job Content

### Job summary

We have an exciting opportunity for a Senior Administrator to join our NHS@Home team as part of the Healthier Together @Home service.

This role is central to the smooth running of a dynamic, patient-focused model of care which delivers hospital-level support in the comfort of people's homes. By working closely with system partners and using appropriate remote monitoring tools, the service aims to:

- Reduce unnecessary hospital stays
- Build trust in the safe delivery of care at home
- Encourage shared decision-making between patients and professionals
- Foster a confident, collaborative approach to care
- Strengthen system-wide management of clinical risk in community settings

### Main duties of the job

As a Senior Administrator, you will play a key role in supporting the day-to-day operations of the service. You'll be an essential link between patients, professionals, and system partners - keeping things running smoothly, accurately, and professionally.

Your responsibilities will include:

Communication

- Providing a courteous and responsive service to patients, carers, clinicians and partner organisations
- Handling sensitive, sometimes emotional conversations with professionalism and support
- Creating tailored correspondence and written materials
- Supporting others in managing complaints, concerns and enquiries
- Offering non-clinical advice and appropriate signpostin

Planning & Coordination

- Managing your own and others' workloads to meet service demands
- Coordinating team rotas, meetings, clinics and events
- Supporting recruitment processes including interviews and onboarding
- Deputising for managers when required and overseeing small project

Data & Resources

- Handling data accurately, supporting reports, audits and service evaluations
- Ordering essential equipment or supplies
- Ensuring compliance with documentation, data protection and confidentiality standards
- Contributing to business continuity and CQC assurance processe

Leadership & Supervision

- Line managing and mentoring colleagues and new starters
- Supporting wellbeing and development through one-to-one meetings
- Providing training and contributing to performance management

### About us

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health - England's largest provider of Adult's and Children's Community Services and we'd love for you to join us in Bristol, North Somerset or South Gloucestershire.

Agenda for Change Salary, full NHS benefits, 27+ days' annual leave, and participation in the NHS Pension Scheme - just a glimpse of the benefits you'll receive.

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different - we create development opportunities for all our colleagues and apprentices.

Interested? View our benefits leaflet which you can find attached to this vacancy.

### Details

- Date posted: 29 June 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year per annum
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 083-8084820-SL
- Job locations: John Milton Clinic, Crow Lane, Bristol, BS10 7DP, United Kingdom

### Job responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

## Job Details

We have an exciting opportunity for a Senior Administrator to join our NHS@Home team as part of the Healthier Together @Home service.

This role is central to the smooth running of a dynamic, patient-focused model of care which delivers hospital-level support in the comfort of people's homes. By working closely with system partners and using appropriate remote monitoring tools, the service aims to:

Reduce unnecessary hospital stays

Build trust in the safe delivery of care at home

Encourage shared decision-making between patients and professionals

Foster a confident, collaborative approach to care

Strengthen system-wide management of clinical risk in community settings

## Job Description

As a Senior Administrator, you will play a key role in supporting the day-to-day operations of the service. You'll be an essential link between patients, professionals, and system partners - keeping things running smoothly, accurately, and professionally.

Your responsibilities will include:

Communication

Providing a courteous and responsive service to patients, carers, clinicians and partner organisations

Handling sensitive, sometimes emotional conversations with professionalism and support

Creating tailored correspondence and written materials

Supporting others in managing complaints, concerns and enquiries

Offering non-clinical advice and appropriate signpostin

Planning & Coordination

Managing your own and others' workloads to meet service demands

Coordinating team rotas, meetings, clinics and events

Supporting recruitment processes including interviews and onboarding

Deputising for managers when required and overseeing small project

Data & Resources

Handling data accurately, supporting reports, audits and service evaluations

Ordering essential equipment or supplies

Ensuring compliance with documentation, data protection and confidentiality standards

Contributing to business continuity and CQC assurance processe

Leadership & Supervision

Line managing and mentoring colleagues and new starters

Supporting wellbeing and development through one-to-one meetings

Providing training and contributing to performance management

## Responsibilities

Please see the attached Job Description for a full list of duties and responsibilities before applying for this position

Please note, we cannot offer a Certificate of Sponsorship for this role.If you currently require a visa to work in the UK, there must be a minimum of 14 months remaining until the expiry date. If you do not disclose your expiry date within your application, it may not be considered. Please only provide the expiry date and not your share code within your application.

If you refer to qualifications or employment within your supporting statement, that has not been included in your Qualifications, Training or Employment History, this information may be discounted.

## Person Specification

### Qualifications

**Essential**

- Significant practical experience in a wide range of relevant administrative procedures, preferably supported by an NVQ 3 in administration or equivalent training/demonstrable experience.
- Numeracy and Literacy level 2 qualification or equivalent demonstrable experience.

### Skills, Knowledge & Experience

**Essential**

- Demonstrates a proactive approach and ability to use initiative
- Ability to organise, prioritise and manage workload effectively.
- Demonstrates reliability and follows tasks/actions through to compeltion
- Produces accurate work and maintains high standards/attention to detail
- Demonstrates understanding of confidentiality and secure information handling
- Communicates calmly and professionally, including with distressed or challenging individuals
- Demonstrates a good range of IT skills including Microsoft Word, Excel, PowerPoint and MS Teams
- Previous line management or supervisory experience

**Desirable**

- Experience of working in a health/social care or service oriented organisation
- Experience of EMIS

## Documents

- [Job Description.docx (DOCX, 66 KB)](document:2974151)

## Agent Notes

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