# Neurosciences Patient Services Co-Ordinator

> NHS job listing from Job Clerk for Leeds Teaching Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/neurosciences-patient-services-co-ordinator/45e888f5-2e61-4e69-b6c6-2f545fe6c0a7
- **Markdown:** https://www.jobclerk.com/job/neurosciences-patient-services-co-ordinator/45e888f5-2e61-4e69-b6c6-2f545fe6c0a7.md

## Summary

- **Status:** Live
- **Employer:** Leeds Teaching Hospitals NHS Trust
- **Location:** Leeds General Infirmary, Leeds, West Yorkshire, LS1 3EX, United Kingdom
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 5
- **Salary:** £32073.00 to £39043.00
- **Contract type:** Permanent
- **Employment type:** Full-time
- **Closing date:** 2026-08-31T23:59:00.000Z
- **Posted:** 2026-08-14T09:26:36.802Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9298-26-0787
- **Application URL:** https://vacancies.leedsteachinghospitals.jobs/Job/JobDetail?jobid=1875&source=JobtrainNHSJobs
- **Employer website:** https://www.leedsth.nhs.uk

## Job Content

### Job summary

The Neurosciences Clinical Service Unit (CSU) at Leeds Teaching Hospitals NHS Trust is looking to appoint a highly motivated individual to the post of Patient Services Co-Ordinator. The post holder will manage the Inpatient services within Surgical Neurosciences, including medical secretaries, Theatre Scheduling and Multidisciplinary team meetings (MDT) The Neurosciences surgical service comprises of Neurosurgery, Spinal Surgery and Pain Management. We have 5 elective theatres and 2 acute theatres on the LGI site providing theatre capacity for adult and paediatric spinal surgery and adult cranial surgery. In addition to elective theatres at Chapel Allerton Hospital and St James Hospital, and Wharfdale Hospital for pain management. There are up to 20 theatre lists running each week within the service. There are currently 30 consultants working within the service.

### Main duties of the job

The postholder will provide managerial support to administrative and clerical staff, including Medical Secretaries, Theatre Schedulers and MDT team. They will be responsible for the day-to-day operational management of patient administration and access services for the Clinical Service Unit (CSU) Centre for Neurosciences (Surgical Neurosciences). The postholder will ensure the provision of a highly effective patient administration service within the CSU. In addition they will manage a designated budget and ensure appropriate systems are in place to enable the CSU to achieve patient access targets. They will also provide support and advice on patient administration/access related issues to core members of the clinical management team.

### About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

### Details

- Date posted: 14 August 2026
- Pay scheme: Agenda for change
- Band: Band 5
- Salary: £32,073 to £39,043 a year
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 001873
- Job locations: Leeds General Infirmary, Leeds, West Yorkshire, LS1 3EX, United Kingdom

### Job responsibilities

For questions about this job, contact:

Name Amy Coyle or Rebecca Smith Position Business Manager Email amy.coyle4@nhs.net or rebecca.smith436@nhs.net Phone number 0113 3926520 Shortlisting Date: 01.09.2026 Interview Date: 10.09.2026

Job Summary

The Neurosciences Clinical Service Unit (CSU) at Leeds Teaching Hospitals NHS Trust is looking to appoint a highly motivated individual to the post of Patient Services Co-Ordinator. The post holder will manage the Inpatient services within Surgical Neurosciences, including medical secretaries, Theatre Scheduling and Multidisciplinary team meetings (MDT)

The Neurosciences surgical service comprises of Neurosurgery, Spinal Surgery and Pain Management. We have 5 elective theatres and 2 acute theatres on the LGI site providing theatre capacity for adult and paediatric spinal surgery and adult cranial surgery. In addition to elective theatres at Chapel Allerton Hospital and St James Hospital, and Wharfdale Hospital for pain management. There are up to 20 theatre lists running each week within the service. There are currently 30 consultants working within the service.

Why you should join our Team

What you will bring to the role

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are….

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

## Person Specification

### Knowledge

**Essential**

- Demonstrable understanding of the management of patient administration processes within the Leeds Teaching Hospitals Trust and wider NHS
- Awareness of the modernisation agenda as it relates to service provision and development
- Knowledge of current Personnel policies and procedures and their application
- Knowledge of current Government policies on the NHS
- Knowledge of producing reports and undertaking specific projects
- Knowledge of reviewing, monitoring and developing appropriate administration processes and systems with the Patient Pathway and Access Team in line with Trust and local policies
- A thorough knowledge of work practices and procedures across the patient administration process within the Trust and wider NHS is required by the post-holders
- Some clinical knowledge, or the ability to gain this, is required in order to estimate length of time operations would take to ensure that theatre and bed capacity are used effectively
- Knowledge of Trust access policies and national rules on waiting times reporting
- Understanding of capacity planning and management
- PAS use

### Experience

**Essential**

- Experience of managing people
- Experience of working in a multi-disciplinary setting
- Experience and understand of waiting list management and access targets

### Qualifications

**Essential**

- Good general standard of education

**Desirable**

- A management or supervisory qualification

### Other Requirements

**Essential**

- Commitment to providing the highest quality of administrative support to the Business/Access Manager and CSU, with the patient's experience and quality of care paramount.
- The jobholder must take responsibility in agreement with his/her line manager for his/her own personal development by ensuring that Continuous Professional Development remains a priority.
- The jobholder will undertake all mandatory training required for the role.
- The jobholder should respect patient confidentiality at all times and not divulge patient information unless sanctioned by the requirements of the role.

### Skills and Abilities

**Essential**

- Waiting list and capacity management skills
- Ability to analyse and bring about improvements in processes and working practices
- Ability to train, develop and motivate staff
- IT literate including spreadsheets/PatientCentre, other databases, waiting list management
- Excellent written and oral communication skills with proven interpersonal skills
- Ability to work well under pressure
- Ability to motivate staff
- Good interpersonal skills
- Ability to organise a group of staff to deliver a defined end
- Ability to re-assess ways of working and design better processes in conjunction with others
- Speed and accurate typing skills
- Accurate data input

### Personal Qualities and Values

**Essential**

- Openness, honesty and integrity
- Tactful and able to communicate effectively and sensitively when required
- An excellent team player
- The post-holder is expected to be honest, fair and consistent in their approach and to accept responsibility for ones own achievements, acts and omissions.
- Respect confidentiality in line with National, Trust and local policies and guidelines.
- A positive and professional attitude.
- Committed to providing the highest quality of administrative support themselves and through management of their staff.
- To promote, support and work towards the delivery and achievement of the Trust's and department's objectives.
- Maintain and improve quality of service.
- A business like appearance.
- Commitment to own and teams personal & professional development as agreed with their line manager.
- The post-holder will be expected to be an enthusiastic member of the team, with the ability to act flexibly to meet the evolving needs of the CSU.
- The Patient Services Coordinator will be committed to establishing consistent systems and processes to support and improve patient pathway, whilst working closely with the CSU Management Team to achieve this.
- The post-holder will be expected to have an open, supportive working relationship with the staff in their team to encourage professional development and to meet the objectives of the CSU.

## Documents

- [Job Description (DOC, KB)](https://vacancies.leedsteachinghospitals.jobs/Job/GetJobAdvertDocument?Id=3150&JobId=1875)

## Agent Notes

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