# Multiple Sclerosis Administrator > NHS job listing from Job Clerk for Milton Keynes University Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/multiple-sclerosis-administrator/007a54e7-0e08-40c9-8708-aa38aecbbb47 - **Markdown:** https://www.jobclerk.com/job/multiple-sclerosis-administrator/007a54e7-0e08-40c9-8708-aa38aecbbb47.md ## Summary - **Status:** Live - **Employer:** Milton Keynes University Hospital NHS Foundation Trust - **Town:** Milton Keynes - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 Per hour - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T11:43:05.808Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8036232 - **Application URL:** https://apps.trac.jobs/job-advert/8036232?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mkuh.nhs.uk ## Job Content ### Job overview MS (Multiple Sclerosis) Administrator (Neurology) Department: MEDICINE Band  3 Hours: 37.5 per week This post is for an Assistant Service Manager in Medicine where the post holder will be expected to support the Service Manager in the day to day running of the Services in that aligned CSU. The post holder will need to demonstrate initiative, attention to detail, relationship building, communication, team working, data analysis and problem solving. Ideally, the post holder will have knowledge of the NHS, operational targets such as Referral to Treat and Diagnostics, management or understanding of patient pathways and strong computer skills. This is an amazing opportunity to join a dynamic and supportive team and start a career in NHS Operations. As a team we are encouraging of career development and will help facilitate any training requirements or areas the post holder would like to develop. If you have any questions or require any further information, please contact – Michelle Stewart, Service Manager- Speciality Medicine: 01908 660033 Interview date: Week commencing 12 June 2026 We are unable to offer sponsorship for this role ### Main duties of the job We care We communicate We collaborate We contribute “- NHS Survey, 2024'' They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9% To provide routine secretarial and administrative support to the Advanced Multiple Sclerosis (MS) Nurse Practitioner, contributing to the effective delivery of services for patients across Milton Keynes. The post holder will provide day-to-day administrative support to the Advanced Nurse Practitioner, helping to ensure the smooth running of the MS service and enabling clinical staff to maximise their time with patients living with Multiple Sclerosis. Duties will include filing, photocopying, scanning, and organising clinic notes, typing routine correspondence, taking and passing on messages, and maintaining an organised office environment. The role will also involve booking appointments, updating patient information on relevant systems, and supporting general administrative processes within the team. The post holder will assist with maintaining the service outcomes database and ensuring information is recorded accurately on electronic systems, in line with local procedures. Basic computer skills are required, including the use of Microsoft Office applications such as Excel, with training provided where necessary. ### Detailed job description and main responsibilities Clerical Duties: - To work as a member of the MS Administrative team to provide daily assistance to the MS Specialist nursing team giving confidential administrative support. - To assist the Advanced Nurse practitioner in all administration duties relating to the day-to-day running of the service. - To support the Advanced nurse practitioner in the service delivery, which is safe, effective, and responsive. - To assist in maintaining required levels of access at all times, for patients and referrers of the specialist service. - Provide a high standard of administration and secretarial support to the service by typing correspondence and reports, organising meetings, maintaining diaries and managing a comprehensive filing system; carry out other duties as may be required for the effective operation of the service. Specific to role: - Answering calls - speaking to patients, collecting relevant information ie: identifiable details, medication, consultant, diagnosis, reason for call and directing to nurse as appropriate-log on data base. - Monitoring emails - collecting relevant information ie: identifiable details, medication, consultant, diagnosis, reason for email and directing to correct consultant/nurse as appropriate-log on data base. - Nurse clinic appointments – making appointments for clinic, informing patients over the phone, re-arranging clinic appointments. Scheduling appointment from request clinic lists- checking patients clinical outcome forms and consultant letters for appropriateness of appointments. Printing clinic lists. - Telephone consultation slots – Entering calls into scheduling appointment slots within the time frame. Please refer to the job description for further details. ## Job Details MS (Multiple Sclerosis) Administrator (Neurology) Department: MEDICINE Band 3 Hours: 37.5 per week This post is for an Assistant Service Manager in Medicine where the post holder will be expected to support the Service Manager in the day to day running of the Services in that aligned CSU. The post holder will need to demonstrate initiative, attention to detail, relationship building, communication, team working, data analysis and problem solving. Ideally, the post holder will have knowledge of the NHS, operational targets such as Referral to Treat and Diagnostics, management or understanding of patient pathways and strong computer skills. This is an amazing opportunity to join a dynamic and supportive team and start a career in NHS Operations. As a team we are encouraging of career development and will help facilitate any training requirements or areas the post holder would like to develop. If you have any questions or require any further information, please contact – Michelle Stewart, Service Manager- Speciality Medicine: 01908 660033 Interview date: Week commencing 12 June 2026 We are unable to offer sponsorship for this role ## Job Description We care We communicate We collaborate We contribute “- NHS Survey, 2024'' They feel supported in their employers making reasonable adjustments to help them carry out their work, rating an 82.9% To provide routine secretarial and administrative support to the Advanced Multiple Sclerosis (MS) Nurse Practitioner, contributing to the effective delivery of services for patients across Milton Keynes. The post holder will provide day-to-day administrative support to the Advanced Nurse Practitioner, helping to ensure the smooth running of the MS service and enabling clinical staff to maximise their time with patients living with Multiple Sclerosis. Duties will include filing, photocopying, scanning, and organising clinic notes, typing routine correspondence, taking and passing on messages, and maintaining an organised office environment. The role will also involve booking appointments, updating patient information on relevant systems, and supporting general administrative processes within the team. The post holder will assist with maintaining the service outcomes database and ensuring information is recorded accurately on electronic systems, in line with local procedures. Basic computer skills are required, including the use of Microsoft Office applications such as Excel, with training provided where necessary. ## Responsibilities Clerical Duties: To work as a member of the MS Administrative team to provide daily assistance to the MS Specialist nursing team giving confidential administrative support. To assist the Advanced Nurse practitioner in all administration duties relating to the day-to-day running of the service. To support the Advanced nurse practitioner in the service delivery, which is safe, effective, and responsive. To assist in maintaining required levels of access at all times, for patients and referrers of the specialist service. Provide a high standard of administration and secretarial support to the service by typing correspondence and reports, organising meetings, maintaining diaries and managing a comprehensive filing system; carry out other duties as may be required for the effective operation of the service. Specific to role: Answering calls - speaking to patients, collecting relevant information ie: identifiable details, medication, consultant, diagnosis, reason for call and directing to nurse as appropriate-log on data base. - Monitoring emails - collecting relevant information ie: identifiable details, medication, consultant, diagnosis, reason for email and directing to correct consultant/nurse as appropriate-log on data base. - Nurse clinic appointments – making appointments for clinic, informing patients over the phone, re-arranging clinic appointments. Scheduling appointment from request clinic lists- checking patients clinical outcome forms and consultant letters for appropriateness of appointments. Printing clinic lists. - Telephone consultation slots – Entering calls into scheduling appointment slots within the time frame. Please refer to the job description for further details. ## Person Specification ### Skills **Essential** - Excellent communication skills both written and oral, including ability to relate to people. - Experience or working in a team and developing effective working relationships with staff at all levels. - Ability to plan, prioritise and delegate workload, giving attention to detail. - Evidence of working under pressure to tight deadlines and deal with difficult situations e.g. patients, public and visitors. - Manage and interpret data correctly to inform decision making. - Take responsibility for own actions, behaviours and achievement of work objectives and goals. ### Experience **Essential** - Relevant secretarial/ administration experience working within a clinical environment. - Demonstrate the ability to delegate tasks and supervise outputs. - Experience of using IT/Patient data Systems. - Ability to accurately and efficiently input and retrieve information on a computerised system whilst adhering to complex local and national policies and guidelines. - Experience of handling inbound and outbound telephone calls of a potentially sensitive nature. - Working in a busy environment dealing with large numbers of the general public. - Experience of using: - EDM/Ecare - Choose and book - ICE ### Communication **Essential** - Within own team and between teams - Building key relationships - Excellent verbal and written communication skills. ### Specific requirements **Essential** - Able to perform the duties of the post with reasonable aids and adaptations ### Qualifications and knowledge **Essential** - Good general education including English minimum of 5 GCSE (Grade A to C) or equivalent. - Strong IT skills in relation to Microsoft packages including word/excel to NVQ level 3. **Desirable** - Typing qualification or equivalent experience. - ECDL qualification or equivalent. ### Personal and people development **Essential** - Must be able to work as an integral member of a team. - Stay composed with conflicting priorities. - Ability to be flexible and use initiative - Must maintain a professional approach at all times. ## Documents - [job description (pdf, 456.4kb)](https://www.healthjobsuk.com/documents?vdoc=10324306) - [person specification (pdf, 232.6kb)](https://www.healthjobsuk.com/documents?vdoc=10324305) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.