# Mental Health Wellbeing Practitioner > NHS job listing from Job Clerk for Cwm Taf Morgannwg University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/mental-health-wellbeing-practitioner/e2c86dbd-5ee9-4c9c-a0e4-8f0acbf41abc - **Markdown:** https://www.jobclerk.com/job/mental-health-wellbeing-practitioner/e2c86dbd-5ee9-4c9c-a0e4-8f0acbf41abc.md ## Summary - **Status:** Live - **Employer:** Cwm Taf Morgannwg University Health Board - **Town:** Cardiff - **Region:** Cardiff - **Country:** Wales - **Profession:** Mental health professionals - **Grade:** Band 5 - **Salary:** £32,557 - £39,631 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (3 x 12.5 shift. Days 08:00-20:30, 10:00-22:30, Nights 20:00-08:30) - **Closing date:** 2026-08-06T23:59:00.000Z - **Posted:** 2026-07-23T09:12:52.078Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merthyr_Tydfil/Tonypandy/Cwm_Taf_Morgannwg_University_Health_Board/Mental_Health/Mental_Health-v8130515 - **Application URL:** https://apps.trac.jobs/job-advert/8130515?ShowJobAdvert=&feedid=9002 - **Employer website:** https://ctmuhb.nhs.wales ## Job Content ### Job overview This posts are key roles within the 24/7 Mental Health First Response service and will be the first point of contact for people who may require urgent mental health support. Mental Health & Wellbeing Practitioners provide effective mental health support to people calling the service who may be experiencing a mental health crisis.  This may include triage and risk assessments, and brief psychosocial interventions. Working via telephone and video calls, Mental Health & Wellbeing Practitioners will provide effective emotional support for people through the use of compassionate conversations and, when appropriate, encourage and guide effective self-management of emotional distress. Mental Health & Wellbeing Practitioners will be able to recognise when a person requires more support than is possible to be delivered over the phone, such as a crisis mental health assessment or ongoing support and be confident to make the necessary arrangements to facilitate this with an appropriate registrant, clinician, service or organisation. ### Main duties of the job - Provide initial risk and mental health and wellbeing triage assessment, formulation for people who may be presenting with mental health and wellbeing concerns. - Undertake triage assessments, based on latest empirical evidence and compliant with local policies and procedures. - Working via telephone, Mental Health & Wellbeing Practitioners will use their knowledge, experience and training to provide a validating response to people in mental health crisis or experiencing emotional distress. - Manage their own workload and prioritise task within a busy and pressured environment. - Work well under pressure and use time management and organisational skills to ensure own wellbeing needs are met. - Understand the processes required for an introduction or warm handover to other local services. - Ensure that any concerns relating to workload are communicated to their line manager. - Be able to work dynamically and adapt to change. Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn’t mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see ‘Welsh Language Guidance’ in the documents right at the bottom. ### Detailed job description and main responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac. ## Person Specification ### Experience **Essential** - Experience of providing mental health or wellbeing support to people. - Experience of working autonomously and using own initiative. - Experience of working within a multi-disciplinary team, and/or collaboratively with other organisations/agencies. **Desirable** - Experience of providing mental health and wellbeing support to people in mental health crisis or experiencing emotional distress. - Experience of providing telephone assessment/support. - Experience of working in NHS Primary Care Services/mental health settings/care homes/in-patient services. ### Apptitude and Abilities **Essential** - Able to adapt skills to working remotely (i.e. via telephone/video calls). - To work well within a team and foster good working relationships. - Strong and adaptable communication skills to suit varying environments and situations (written and verbal). **Desirable** - Ability to work effectively with interpreters. - Competent in assessment of risk. - Ability to work independently within the boundaries of clinical supervision. - Welsh language speaking/listening skills at a Level 3 or above ### Qualifications / Knowledge **Essential** - Degree Level Qualification - Evidence of Continuing Development - Understanding of common mental health problems **Desirable** - Knowledge of NHS procedures and guidelines - Understanding of the need to use evidence-based psychosocial interventions. - Knowledge of different mental health models and research/evident based treatment. ## Documents - [jdps english (doc, 263.5kb)](https://www.healthjobsuk.com/documents?vdoc=10479741) - [sdmp cymraeg (docx, 131.2kb)](https://www.healthjobsuk.com/documents?vdoc=10479742) - [oh form - ig ffurflen (docx, 101.2kb)](https://www.healthjobsuk.com/documents?vdoc=10479743) - [welsh language guidance (pdf, 300.8kb)](https://www.healthjobsuk.com/documents?edoc=2974) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2845) - [ctmuhb staff benefits guide 2026 (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=3057) - [ctmuhb staff benefits guide 2026 (pdf, 529.1kb)](https://www.healthjobsuk.com/documents?edoc=3058) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1634) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.