# Mental Health Crisis Worker (Crisis Safe Space) > NHS job listing from Job Clerk for Second Step. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/mental-health-crisis-worker-crisis-safe-space/966e94f3-bc30-4d55-b26a-295f8b980892 - **Markdown:** https://www.jobclerk.com/job/mental-health-crisis-worker-crisis-safe-space/966e94f3-bc30-4d55-b26a-295f8b980892.md ## Summary - **Status:** Live - **Employer:** Second Step - **Location:** Wells - **Profession:** Healthcare support worker - **Salary:** £26,056 a year - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-08-31T23:59:00.000Z - **Posted:** 2026-07-22T12:24:23.532Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/B0448-26-0039?employerCode=B0448 - **Application URL:** https://secondstep.current-vacancies.com/Jobs/Advert/4188168?cid=1865&ad=-1000814727&t=Mental-Health-Crisis-Worker--Crisis-Safe-Space- - **Employer website:** https://www.second-step.co.uk/ ## Job Content ### Job summary Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it. Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life. ### Main duties of the job Do you want to work for an organisation that offers excellent training and support? We also offer 26 days holiday (pro rata for part time positions) and flexible working arrangements including flexitime. Are you passionate about ensuring people get the right help at the right time? Do you have experience of working with people in emotional distress? If this sounds like you, you may be the person we are looking for! We are seeking Mental Health Crisis Workers to work in our Crisis Safe Space provisions in Sedgemoor. The Crisis Safe Space service operates 4 nights per week (5.30 11:00pm) in our Wells premises. We provide a safe, welcoming, comfortable place for people experiencing acute emotional distress to receive the support they need We also work with our Open Mental Health partners to seek further support as required. About you: You will need to: Have experience supporting people with complex needs, including mental health Be a great communicator Be great at building trust with those you work with Have a driving licence and access to a vehicle due to the geography of the area ### About us Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values. ### Details - Date posted: 11 May 2026 - Pay scheme: Other - Salary: £26,056 a year - Contract: Permanent - Working pattern: Part-time - Reference number: SEC1201098 - Job locations: Navy Suite, Keward House, Jocelyn Drive, Wells, BA5 1QH ### Job responsibilities Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users. Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach. Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. ## Person Specification ### Experience **Essential** - A minimum of two years significant experience working with - people with mental health needs, or people with complex needs - Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) - Proven experience of carrying out needs and/or risk assessments and the support planning process - Experience of working with a number of individuals with competing needs and priorities **Desirable** - Proven experience of mental health issues and/or services, either as a user, carer or supporter ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.