# Mental Health Crisis Worker (Crisis Safe Space) > NHS job listing from Job Clerk for Second Step. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/mental-health-crisis-worker-crisis-safe-space/33cdefee-8d5e-4f8a-aa96-c54ea3c4b205 - **Markdown:** https://www.jobclerk.com/job/mental-health-crisis-worker-crisis-safe-space/33cdefee-8d5e-4f8a-aa96-c54ea3c4b205.md ## Summary - **Status:** Live - **Employer:** Second Step - **Location:** The Old Glass House, Wells, BA5 1SJ, United Kingdom - **Workplace type:** onsite - **Profession:** Mental health professionals - **Salary:** £27098.00 - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-12-31T23:59:59.999Z - **Posted:** 2026-09-17T11:41:32.845Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/B0448-26-0089 - **Application URL:** https://secondstep.current-vacancies.com/Jobs/Advert/4322283?cid=1865&ad=-1000880360&t=Mental-Health-Crisis-Worker--Crisis-Safe-Space- - **Employer website:** https://www.second-step.co.uk/ ## Job Content ### Job summary Open Mental Health is an alliance of local voluntary organisations and the NHS. We are working in partnership to ensure that residents of Somerset get the support they need, when they need it. Our shared ambition is to ensure that people living with mental health problems get the right support at the right time. Working together, we support people to live a full life, by enabling access to specialist mental health services, housing support, debt and employment advice, volunteering opportunities, community activities and physical exercise, to help support and improve their wellbeing and quality of life. ### Main duties of the job The successful post holder will work in person across our Wells and Bridgwater Crisis Safe Space services. They may choose either Wells or Bridgwater as their main base, and travel expenses between the two locations will be reimbursed in line with our travel policy. We are developing the exciting community crisis provision in Bridgwater & Wells and are looking to recruit experienced, enthusiastic and empathetic individuals who put the needs of the community at the centre. The purpose of the service is to provide a safe, welcoming, comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis in Somerset. As part of your role, you will offer therapeutic and non-clinical support and empower clients through planning, grounding techniques, coping mechanisms and identification of ongoing support. You will also be supported by peer volunteers, who will help facilitate activity/group work. ### About us Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values. ### Details - Date posted: 17 September 2026 - Pay scheme: Other - Salary: £27,098 a year - Contract: Permanent - Working pattern: Part-time - Reference number: SEC1236067 - Job locations: The Old Glass House, Wells, BA5 1SJ, United Kingdom ### Job responsibilities Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users. Build trusting and collaborative relationships with service users. Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients. Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach. Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice. ## Person Specification ### Experience **Essential** - A minimum of two years significant experience working with - people with mental health needs, or people with complex needs - Proven experience of working with people with multiple needs (e.g. mental health, homelessness, alcohol/drug dependency long term conditions) - Proven experience of carrying out needs and/or risk assessments and the support planning process - Experience of working with a number of individuals with competing needs and priorities **Desirable** - Proven experience of mental health issues and/or services, either as a user, carer or supporter ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.