# Mental Health Complex Case Manager > NHS job listing from Job Clerk for East Lancashire Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/mental-health-complex-case-manager/87a93cdb-5f5d-4342-9a36-71815c4cee2e - **Markdown:** https://www.jobclerk.com/job/mental-health-complex-case-manager/87a93cdb-5f5d-4342-9a36-71815c4cee2e.md ## Summary - **Status:** Live - **Employer:** East Lancashire Hospitals NHS Trust - **Location:** Royal Blackburn Teaching Hospital - **Workplace type:** onsite - **Profession:** Case manager - **Grade:** Band 6 - **Salary:** £39,959 - £48,117 per annum, pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours over 7 days - **Closing date:** 2026-09-17T22:59:00.000Z - **Posted:** 2026-09-03T07:51:42.738Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Lancashire/Blackburn/East_Lancashire_Hospitals_NHS_Trust/Discharge_Facilitation/Discharge_Facilitation-v8210253 - **Application URL:** https://apps.trac.jobs/job-advert/8210253?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.elht.nhs.uk ## Job Content ### Job overview The post holder will assist and provide a proactive and efficient case management for all adult mental health patients across all ELHT hospital sites. They will provide education and advice to maintain a high standard of discharge planning processes and work to support the patients onward and ongoing care plans. As a case manager in the Integrated Discharge Service, they will promote the timely access to health, mental health and social care resources to enable the safe and effective discharge of patients from hospital. To work in partnership with other interdependent teams and services across the Health and Social Care Economy that are involved in the discharge planning of patients. ### Main duties of the job - To provide clinical advice and guidance to professionals within Integrated Discharge Service. - To support patients identified to have psychological and mild to moderate mental health needs associated with long term physical conditions. - To conduct assessments required for discharge and provide bed base care category recommendations - To triage and signpost patients to the appropriate service within their locality. - Develop robust care plans in conjunction with the patient and wider multi- disciplinary teams, to enable the patient to manage their mental health condition more confidently, which will enhance the ability to manage their long-term conditions. - Provide data that analyses the impact of mental health provision within the Integrated Discharge Service. ### Detailed job description and main responsibilities Undertake comprehensive mental health assessments for patients with complex mental health needs. Utilise recognised assessment tools including 6CIT, PHQ-9, GAD-7, GDS-15, MoCA, DASS-21, MCA and Trusted Assessment documentation. Assess emotional, psychological and cognitive needs and their impact on managing long-term conditions. Complete risk assessments, including suicide, self-harm and safeguarding risks, escalating concerns appropriately. Develop person-centred care plans with realistic and achievable goals. Refer and coordinate care with secondary mental health services, GPs and other agencies where required. Contribute to discharge planning, best interest meetings and multidisciplinary care planning. Discharge and Case Coordination Support patients through the Enhanced Discharge to Assess pathway. Attend ward rounds, discharge planning meetings and multidisciplinary team meetings. Monitor patient progress, engagement and outcomes following discharge. Coordinate care across acute, community, social care and mental health services. Communication and Partnership Working Provide specialist mental health advice to healthcare professionals, patients, carers and families. Develop effective working relationships with GPs, CMHTs, social services, voluntary organisations and acute services. Facilitate collaborative, person-centred approaches to care across agencies. Maintain accurate, timely and confidential clinical records. Education, Training and Supervision Deliver mental health education and training to healthcare professionals and partner organisations. Provide supervision, mentoring and support to staff and students. Participate in clinical and managerial supervision and maintain professional registration requirements. Promote evidence-based practice and psychosocial interventions. Service Development, Audit and Governance Participate in service improvement, policy development and clinical governance activities. Contribute to audits, research projects and quality improvement initiatives. Support the development of services for older adults with mental health needs. Monitor and evaluate outcomes including patient experience, reduced emergency department attendance and reduced length of stay. Professional Responsibilities Maintain compliance with NMC standards, Trust policies and mandatory training requirements. Maintain up-to-date knowledge of mental health legislation, dementia care, safeguarding and best practice. Demonstrate accountability, professional leadership and adherence to ELHT values. Engage in continuing professional development and appraisal processes. Key Performance Outcomes Improved patient experience and satisfaction. Reduced hospital length of stay. Reduced emergency department attendance. Effective discharge planning and community support arrangements. Improved staff knowledge and confidence in managing mental health needs. Positive multidisciplinary and stakeholder feedback. ### Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. ## Person Specification ### Knowledge **Essential** - A minimum of two years post-registration mental health nursing experience - Involvement in innovative nursing practice and multi-cultural nursing environments - Team leadership - Evidence of practicing in an acute mental health inpatient/community care setting. - Extensive knowledge of the various approaches to mental health assessment. - Knowledge of key areas of liaison psychiatric nursing practice, including the psychological effects of physical illness - Knowledge of nursing and psychiatric interventions with patients in an acute phase of mental illness/distress. - Knowledge of risk assessment and management, particularly in relation to suicide - Knowledge of the clinical and demographic risk factors associated with suicide and self-harm. - Knowledge of Common Law and issues relating the Mental Health Act (1983). - Knowledge of the teaching process. - Knowledge of team-work and staff development. - Knowledge of the various therapeutic approaches in the care and treatment of patients with delirium, dementia and depression. **Desirable** - Knowledge of basic research methodology ### Experience **Essential** - Skills in assessing, planning and evaluating mental health nursing interventions. - Skills in interacting therapeutically with distressed and/or disturbed individuals - Skills in individual nursing interventions. - Skills in teaching, supervision and self-appraisal. - Skills in multi-disciplinary team-work. - Skill in interacting effectively with colleagues. - Ability to cope with stress. - Excellent presentation skills – both verbally and non-verbally. - Skill in report writing. - Skill in chairing meetings - Skill in motivating and managing change in others. **Desirable** - Skill in basic research process. - Skill in audit and quality assurance programmes. - Skills/training in a psychological therapy ### Qualifications **Essential** - Registered Mental Health Nurse (RMN) – current NMC Registration - Evidence of professional updating and development in the nursing care of patients in an acute or community setting. - Diploma in Professional Studies (Nursing) - or equivalent. **Desirable** - Teaching & Assessing qualification (or equivalent). - CBT/PSI qualification - Non-Medical Prescribing V300 or working towards ### Special requirements **Essential** - Imagination and determination. - A questioning attitude. - A concept of own nursing philosophy - Enthusiasm. - Flexibility. - Ability to work under pressure and meet deadlines. - A problem-solving approach to professional practice. - Ability to meet contractual requirements - Full current driving licence **Desirable** - Ability to assimilate new concepts and approaches to care. - Ability to respond positively to constructive criticism. ## Documents - [privacy notice (pdf, 305.1kb)](https://www.healthjobsuk.com/documents?edoc=1761) - [benefits of working at elht (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2405) - [additional candidate information 2024 (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?edoc=2494) - [job description and person specification (pdf, 664.3kb)](https://www.healthjobsuk.com/documents?vdoc=10584798) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.