# Medico-Legal Officer > NHS job listing from Job Clerk for University Hospitals Dorset NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medico-legal-officer/60aac73a-ee76-4fed-9d1d-f66d5a5d8cf6 - **Markdown:** https://www.jobclerk.com/job/medico-legal-officer/60aac73a-ee76-4fed-9d1d-f66d5a5d8cf6.md ## Summary - **Status:** Live - **Employer:** University Hospitals Dorset NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pa - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-09T23:59:00.000Z - **Posted:** 2026-05-26T13:22:13.754Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Bournemouth/University_Hospitals_Dorset_NHS_Foundation_Trust/Digital/Digital-v8036786 - **Application URL:** https://apps.trac.jobs/job-advert/8036786?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhd.nhs.uk ## Job Content ### Job overview We’re excited to offer this opportunity within our Admin & Clerical workforce. As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust. Eligibility Only UHD colleagues who hold a substantive contract (permanent or fixed-term) and whose current role is within the Admin & Clerical staff group are eligible to express interest in the Transfer Window and be considered for this role. How to apply: Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role. ### Main duties of the job As a Medico‑Legal Officer, you will be part of a centralised team responsible for managing Subject Access Requests and supporting the lawful disclosure of records to patients, solicitors, police, and other authorised bodies. You will help ensure the Trust meets its statutory obligations under the UK GDPR, Data Protection Act 2018, and Access to Health Records Act 1990. This is a varied and rewarding administrative role where accuracy, empathy and professionalism are essential. ### Detailed job description and main responsibilities - Processing and coordinating Subject Access Requests, ensuring timely and compliant disclosure of medical records. - Communicating directly with patients, relatives, solicitors, GPs, police, safeguarding teams, and internal colleagues. - Using various IT systems to locate physical and scanned records and flag issues such as missing or mis‑scanned documents. - Managing incoming emails and mail, routine correspondence, and escalating complex cases where required. - Maintaining accurate logs, databases and tracking information to ensure high‑quality data management. - Providing non‑clinical advice sensitively, including when patients or relatives may be distressed. - Preparing documentation such as insurance forms, DWP forms and pension service paperwork. - Upholding strict confidentiality, data protection standards, and departmental procedures. We’re looking for someone who: - Is highly organised, with excellent attention to detail and strong administrative skills. - Communicates clearly and professionally with a wide range of people. - Can prioritise work effectively and use their own initiative within set boundaries. - Remains calm, empathetic and respectful when dealing with sensitive or emotional situations. - Has excellent IT skills and is confident learning new systems (training provided). - Understands or is keen to learn about data protection, confidentiality and medical records processes. ## Job Details We’re excited to offer this opportunity within our Admin & Clerical workforce. As part of our new Transfer Window process, we’re making it easier for colleagues to move into roles where their skills are needed most. This approach helps us fill vacancies quickly and supports career development across the Trust. Eligibility Only UHD colleagues who hold a substantive contract (permanent or fixed-term) and whose current role is within the Admin & Clerical staff group are eligible to express interest in the Transfer Window and be considered for this role. How to apply: Please do not apply via Trac. Instead, complete the Expression of Interest (EOI) form using this link - Transfer Window Form – Fill in form. The form includes a short skills assessment to help us match your experience to the role. ## Job Description As a Medico‑Legal Officer, you will be part of a centralised team responsible for managing Subject Access Requests and supporting the lawful disclosure of records to patients, solicitors, police, and other authorised bodies. You will help ensure the Trust meets its statutory obligations under the UK GDPR, Data Protection Act 2018, and Access to Health Records Act 1990. This is a varied and rewarding administrative role where accuracy, empathy and professionalism are essential. ## Responsibilities Processing and coordinating Subject Access Requests, ensuring timely and compliant disclosure of medical records. Communicating directly with patients, relatives, solicitors, GPs, police, safeguarding teams, and internal colleagues. Using various IT systems to locate physical and scanned records and flag issues such as missing or mis‑scanned documents. Managing incoming emails and mail, routine correspondence, and escalating complex cases where required. Maintaining accurate logs, databases and tracking information to ensure high‑quality data management. Providing non‑clinical advice sensitively, including when patients or relatives may be distressed. Preparing documentation such as insurance forms, DWP forms and pension service paperwork. Upholding strict confidentiality, data protection standards, and departmental procedures. We’re looking for someone who: Is highly organised, with excellent attention to detail and strong administrative skills. Communicates clearly and professionally with a wide range of people. Can prioritise work effectively and use their own initiative within set boundaries. Remains calm, empathetic and respectful when dealing with sensitive or emotional situations. Has excellent IT skills and is confident learning new systems (training provided). Understands or is keen to learn about data protection, confidentiality and medical records processes. ## Person Specification ### Education **Essential** - Educated to GCSE level (or equivalent experience) - Demonstrably good level of literacy and numeracy - OCR/RSA III typing/word processing or equivalent **Desirable** - Knowledge or previous training within Information Governance and/or Data Protection legislation ### Knowledge **Essential** - Knowledge of legislation relating to Data Protection and data subjects’ rights - Awareness of Information Governance **Desirable** - Awareness of NHS policies and procedures - Knowledge of medical terminology ### Experience **Essential** - Administrative/Clerical experience - Experience using Microsoft Office software (Outlook, Word, Excel, etc.) - Effective communicator with both internal and external stakeholders - Managing and prioritising own workload - Experience of working within strict legal guidelines and policies **Desirable** - Experience working in a healthcare setting - Experience of handling sensitive personal data - Use of medical records systems - Legal experience ### Personal attributes **Essential** - Open, responsive and positive attitude towards change - Good verbal and written communication skills - Able to work effectively within a team based across multiple sites to achieve compliance with request timescales. - Ability to liaise with peers, external agencies and general public equally - Deal sensitively with patients/family when required - Willingness and ability to manage a fluctuating volume of workload – not easily flustered - Willingness and awareness to ask for help if required **Desirable** - Willingness to build knowledge and expertise ### Language requirement **Essential** - Be able to speak English as necessary to undertake the role ### Technical skills and competencies **Essential** - Good IT skills and level of computer literacy with particular emphasis on word processing, databases, internet and email - Strong attention to detail - Able to deal with a wide range of staff, patients and public in a polite and professional way - Possess a willingness to learn as role requirement will change with legislative/system changes - Ability to clearly articulate and explain key concepts related to the role **Desirable** - Willingness to learn use of different IT systems - Ability to multi-task ### Other requirements specific to the role **Essential** - Understand the management of highly confidential information - Use of display screen equipment continually most days - Use of telephone - Frequent periods of concentration **Desirable** - Ability to travel between main hospital sites, as required ## Documents - [dbs - faqs (pdf, 102.0kb)](https://www.healthjobsuk.com/documents?edoc=2417) - [medico-legal officer job description (pdf, 230.9kb)](https://www.healthjobsuk.com/documents?vdoc=10324905) - [medico-legal officer person specification (pdf, 141.6kb)](https://www.healthjobsuk.com/documents?vdoc=10324906) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.