# Medicines Management Team Administrator

> NHS job listing from Job Clerk for Mersey Care NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medicines-management-team-administrator/41309e67-738e-49d9-bd2c-5d6685165c92
- **Markdown:** https://www.jobclerk.com/job/medicines-management-team-administrator/41309e67-738e-49d9-bd2c-5d6685165c92.md

## Summary

- **Status:** Live
- **Employer:** Mersey Care NHS Foundation Trust
- **Town:** Prescot
- **Region:** North West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 Pro rata
- **Contract type:** Bank
- **Employment type:** Flexible working - 0 hours per week
- **Closing date:** 2026-06-28T23:59:00.000Z
- **Posted:** 2026-06-22T13:30:43.057Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/Liverpool/Mersey_Care_NHS_Foundation_Trust/Pharmacy/Pharmacy-v8101571
- **Application URL:** https://apps.trac.jobs/job-advert/8101571?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.merseycare.nhs.uk

## Job Content

### Job overview

We are looking to recruit an enthusiastic and self-motivated administrator/receptionist to join the Mersey Care Medicines Management Team on our bank. The Executive team at Mersey Care recognise the value of pharmacy services and have recently invested a significant amount of additional funding to enable the transformation and expansion of dispensary services.

This post will be based at Maghull Health Park but you may occasionally be required to provide cover at Hollins Park.

This role provides an opportunity for you to provide a vital role within our team.

### Main duties of the job

Duties include working in our busy prescription reception areas presenting a positive and friendly image to patients and visitors, assist with the intake and giving out of prescriptions including electronic transactions, answering telephone calls, printing out and responding to emails, filing prescriptions, printing work from our medicines management computer system, requesting new prescriptions from clinical teams and speaking to patients and their carers.

For full information regarding required qualifications and experience please refer to the job description and person specification.

### Detailed job description and main responsibilities

Present a positive and friendly image to dispensary and pharmacy patients, as well as other visitors, handling queries in a professional, courteous, and efficient manner.

Assist with the intake and giving out of prescriptions including electronic transactions, as well as support stock control, ordering, and restocking in the dispensary.

Responsible for the booking in and printing of prescriptions and medication requests (emailed requests or EPMA) onto a manual system with the view to moving to an electronic system in the future.

Additionally, when needed, the post-holder will help to ensure medication deliveries are available for transport times.

Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, and referring to the relevant member of the medicine’s management team as necessary.

To implement administrative tasks in a thorough, logical and repeatable way.

To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.

Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc.  using Microsoft Office Applications along with data input and maintenance of a variety of records.

Carry out a range of administrative tasks such as:

Order stationery electronically using NHS Supplies Software, maintaining adequate stock levels.

Act as requisitioner on E-procurement software. Receipt goods/ services on the software and process the invoices

Deal with telephone enquiries to the department

Maintaining Manager’s electronic diaries, arranging meetings, rooms, refreshments as necessary

Gather Agenda items and prepare papers and agendas for meetings. Attend meetings to take minutes. Transcribe and produce minutes working to set deadlines

Receive and distribute incoming mail

Filing, photocopying, laminating, sending faxes, preparation of files, scanning etc.

To carry out such tasks as may be assigned to you and that are commensurate with the grade.

For full information regarding required qualifications and experience please refer to the job description and person specification.

## Job Details

We are looking to recruit an enthusiastic and self-motivated administrator/receptionist to join the Mersey Care Medicines Management Team on our bank. The Executive team at Mersey Care recognise the value of pharmacy services and have recently invested a significant amount of additional funding to enable the transformation and expansion of dispensary services.

This post will be based at Maghull Health Park but you may occasionally be required to provide cover at Hollins Park.

This role provides an opportunity for you to provide a vital role within our team.

## Job Description

Duties include working in our busy prescription reception areas presenting a positive and friendly image to patients and visitors, assist with the intake and giving out of prescriptions including electronic transactions, answering telephone calls, printing out and responding to emails, filing prescriptions, printing work from our medicines management computer system, requesting new prescriptions from clinical teams and speaking to patients and their carers.

For full information regarding required qualifications and experience please refer to the job description and person specification.

## Responsibilities

Present a positive and friendly image to dispensary and pharmacy patients, as well as other visitors, handling queries in a professional, courteous, and efficient manner.

Assist with the intake and giving out of prescriptions including electronic transactions, as well as support stock control, ordering, and restocking in the dispensary.

Responsible for the booking in and printing of prescriptions and medication requests (emailed requests or EPMA) onto a manual system with the view to moving to an electronic system in the future.

Additionally, when needed, the post-holder will help to ensure medication deliveries are available for transport times.

Respond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed, or action is taken, and referring to the relevant member of the medicine’s management team as necessary.

To implement administrative tasks in a thorough, logical and repeatable way.

To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.

Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc. using Microsoft Office Applications along with data input and maintenance of a variety of records.

Carry out a range of administrative tasks such as:

Order stationery electronically using NHS Supplies Software, maintaining adequate stock levels.

Act as requisitioner on E-procurement software. Receipt goods/ services on the software and process the invoices

Deal with telephone enquiries to the department

Maintaining Manager’s electronic diaries, arranging meetings, rooms, refreshments as necessary

Gather Agenda items and prepare papers and agendas for meetings. Attend meetings to take minutes. Transcribe and produce minutes working to set deadlines

Receive and distribute incoming mail

Filing, photocopying, laminating, sending faxes, preparation of files, scanning etc.

To carry out such tasks as may be assigned to you and that are commensurate with the grade.

For full information regarding required qualifications and experience please refer to the job description and person specification.

## Person Specification

### Other

**Essential**

- Is flexible and has a positive approach to management, supervision and meeting the needs of service users
- Is prepared to support the induction of new starters in relation to admin tasks and attend all mandatory training
- Is prepared to participate in all admin tasks
- Is prepared to explain the procedures and policies to staff members
- Will deliver the agreed administrative tasks, assigned

### Skills

**Essential**

- Ability to operate systems and support the management objectives of the department and Trust
- Good communication skills

**Desirable**

- Has operated systems before in an office environment
- Has worked in a multi-skilled environment before

### Values

**Essential**

- Continuous Improvement
- Accountability
- Respectfulness
- Enthusiasm
- Support
- High professional standards
- Responsive to service users
- Engaging leadership style
- Strong customer service belief
- Transparency and honesty
- Discreet
- Change oriented

### Essential

**Essential**

- GCSE or equivalent in Math’s and English
- RSA 2 Word/Text Processing or equivalent

**Desirable**

- NHS experience in administration, secretarial or reception roles
- ECDL

### Knowledge/Experience

**Essential**

- Knowledge of working with a wide variety of computer software applications, such as Word, Excel, Outlook
- Taking and transcribing minutes

**Desirable**

- Experience of working in the NHS

## Documents

- [jd (pdf, 560.5kb)](https://www.healthjobsuk.com/documents?vdoc=10395774)
- [oh risk form (pdf, 400.6kb)](https://www.healthjobsuk.com/documents?vdoc=10395775)
- [a great place to work (pdf, 2.1mb)](https://www.healthjobsuk.com/documents?edoc=1400)
- [our people promise and charter (pdf, 5.8mb)](https://www.healthjobsuk.com/documents?edoc=2513)
- [guidance for applicants: using ai to support your application (pdf, 92.7kb)](https://www.healthjobsuk.com/documents?edoc=3044)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
