# Medical Support Secretary > NHS job listing from Job Clerk for Devon Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-support-secretary/c8f8d8b3-e4a7-48e8-844c-7c3f3c0418d3 - **Markdown:** https://www.jobclerk.com/job/medical-support-secretary/c8f8d8b3-e4a7-48e8-844c-7c3f3c0418d3.md ## Summary - **Status:** Live - **Employer:** Devon Partnership NHS Trust - **Town:** Exeter - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Permanent - **Employment type:** Part-time, Flexible working - **Closing date:** 2026-07-10T23:59:00.000Z - **Posted:** 2026-06-24T14:40:59.392Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9369-26-0471?employerCode=C9369 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9369-26-0471/pre-application-questions-pause?referrer=jobadvert&ref=C9369-26-0471 - **Employer website:** https://www.dpt.nhs.uk ## Job Content ### Job summary If you're looking for an innovative and rewarding place to work, plus a beautiful place to live, then joining Devon Partnership NHS Trust is the right place for you. Working with us is more than just a job; you'll receive invaluable training to advance your career, unrivaled professional support and most importantly a fantastic work-life balance, to ensure you get the most out of your day, every day. As a Medical Support Secretary for the Older Person's Mental Health Directorate, you will provide invaluable administrative and secretarial support to mental health Consultants specialising in the delivery of the Trust's services to patients in the community. This is a part time post for 25 hours per week, current working pattern is Wednesday, Thursday and Friday. Interviews will be held on Monday 20 July 2026. ### Main duties of the job - Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments - Transcribe dictation from audio recordings into letters, reports, minutes or directly onto patient records - Provide general administrative function for the Consultant, which will include being point of contact, writing detailed letters and reports for the Consultant and associated team to approve - Collate and distributing reports/papers for meetings chaired by the Consultant/associated team and ensuring the agenda is sent out to report authors and attendees in advance - Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records - Event coordination and planning as required - Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems ### About us About Devon Partnership Trust We provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery. We are committed to developing a culture of coproduction, involving patients, families & carers in everything we do Our values We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas. We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived experience of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader. ### Details - Date posted: 24 June 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year Pro Rata (25 hours per week) - Contract: Permanent - Working pattern: Part-time, Flexible working - Reference number: C9369-26-0471 - Job locations: Devon Partnership NHS Trust, Knightshayes Clinic, Whipton Hospital, Exeter, Devon, EX1 3RB, United Kingdom ### Job responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The postholder will be responsible for providing effective and efficient clerical and administrative support to an assigned Consultant, associated medical staff and the multi-disciplinary team where appropriate. Revised December 2018 There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of abilities using Microsoft Office packages and experience of using bespoke IT systems. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Key Responsibilities include: - Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments - Transcribe comprehensive dictation from audio recordings into letters, reports, minutes or directly onto patient records - Provide general administrative function for the Consultant, which will include being point of contact, writing detailed letters and reports for the Consultant and associated team to approve - Collate and distributing reports/papers for meetings chaired by the Consultant/associated team and ensuring the agenda is sent out to report authors and attendees in advance - Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records - Event coordination and planning as required - Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems Profile - Excellent planning and organisation skills - Excellent written and verbal communication skills - Excellent attention to detail - Enthusiastic and confident to challenge - Professional telephone manner - Collegiate approach and diligent - Takes pride in their work and consistently strives to produce work of the highest standard - Seeks to deliver the best possible outcome rather than just the task at hand - Works in partnership with the Consultant/associated team to understand their needs and priorities (which may change depending on workload) - Excellent time management skills to manage their own time and that of the Consultant they support - Experience of prioritising a varied and busy workload their own and that of the Consultant they support and using initiative - Experience of working under pressure with the ability to work to and achieve deadlines. ## Job Details If you're looking for an innovative and rewarding place to work, plus a beautiful place to live, then joining Devon Partnership NHS Trust is the right place for you. Working with us is more than just a job; you'll receive invaluable training to advance your career, unrivaled professional support and most importantly a fantastic work-life balance, to ensure you get the most out of your day, every day. As a Medical Support Secretary for the Older Person's Mental Health Directorate, you will provide invaluable administrative and secretarial support to mental health Consultants specialising in the delivery of the Trust's services to patients in the community. This is a part time post for 25 hours per week, current working pattern is Wednesday, Thursday and Friday. Interviews will be held on Monday 20 July 2026. ## Job Description Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments Transcribe dictation from audio recordings into letters, reports, minutes or directly onto patient records Provide general administrative function for the Consultant, which will include being point of contact, writing detailed letters and reports for the Consultant and associated team to approve Collate and distributing reports/papers for meetings chaired by the Consultant/associated team and ensuring the agenda is sent out to report authors and attendees in advance Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Event coordination and planning as required Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems ## Responsibilities Please refer to the full Job Description and Person specification attached to this advert which will provide further information on this role. Administration services underpin all of our clinical activity at Devon Partnership NHS Trust, which means our dedicated and enthusiastic administration workforce is vital to the delivery of first class care. The postholder will be responsible for providing effective and efficient clerical and administrative support to an assigned Consultant, associated medical staff and the multi-disciplinary team where appropriate. Revised December 2018 There will be an expectation for the post holder to be highly motivated, flexible and multi-skilled with excellent organisational skills. The post holder will have high standard of abilities using Microsoft Office packages and experience of using bespoke IT systems. The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems. The post holder will need to meet deadlines, collate data and maintain standards relating to administrative processes. They will need to be able to work within a team effectively and share work streams where appropriate. Key Responsibilities include: Comprehensive diary management and ensuring Consultant/associated team members are briefed and ready for meetings and appointments Transcribe comprehensive dictation from audio recordings into letters, reports, minutes or directly onto patient records Provide general administrative function for the Consultant, which will include being point of contact, writing detailed letters and reports for the Consultant and associated team to approve Collate and distributing reports/papers for meetings chaired by the Consultant/associated team and ensuring the agenda is sent out to report authors and attendees in advance Meeting administration: taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance records Event coordination and planning as required Supporting the Consultant and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently on appropriate finance systems Profile Excellent planning and organisation skills Excellent written and verbal communication skills Excellent attention to detail Enthusiastic and confident to challenge Professional telephone manner Collegiate approach and diligent Takes pride in their work and consistently strives to produce work of the highest standard Seeks to deliver the best possible outcome rather than just the task at hand Works in partnership with the Consultant/associated team to understand their needs and priorities (which may change depending on workload) Excellent time management skills to manage their own time and that of the Consultant they support Experience of prioritising a varied and busy workload their own and that of the Consultant they support and using initiative Experience of working under pressure with the ability to work to and achieve deadlines. ## Person Specification ### Experience **Essential** - This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English. - Good numeracy and literacy skills. - Good interpersonal and communication skills both written and verbal including the ability to deal professionally and tactfully with people at all levels. - Intermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and Outlook. - Effective organisational skills and the ability to prioritise workload in a demanding environment. - Working knowledge of a range of administrative procedures including diary management, arranging appointments and supporting meetings. - Experience or understanding of creating electronic records, electronic filing systems. - Experience of working as part of a team including understanding and respect of confidentiality in the workplace. - Experience of dealing with people in distress in a calm, compassionate and confident manner. - Ability to exercise initiative and work without direct supervision on a day to day basis. - Experience of general office routine and filing systems. **Desirable** - Ability to take accurate formal and informal minutes. - Experience of dealing with confidential and complex information. - Previous experience in a Medical Secretarial role. - Experience of Audio transcription. - Previous NHS experience of working in a Healthcare or Social Care administrative setting. ### Qualifications **Essential** - RSA 3 Word Processing or equivalent level of experience in education or employment. - GCSE English or equivalent **Desirable** - NVQ3 in administration or equivalent level administrative knowledge and experience. - AMPSPAR or BSMA Certificate in Medical Terminology or equivalent qualification. - ECDL (European Computer Driving License). - Evidence of continuing professional and personal development ## Documents - [Job Description (PDF, 353 KB)](document:2969624) - [Additional Support for Job Seekers (DOCX, 69 KB)](document:2969625) - [Using AI Responsibly in Your Job Application (DOCX, 25 KB)](document:2969626) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.