# Medical Support Secretary - GI Surgery

> NHS job listing from Job Clerk for University Hospitals Bristol and Weston NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-support-secretary-gi-surgery/99a9bb5f-a929-46b9-bc43-65bcd074405e
- **Markdown:** https://www.jobclerk.com/job/medical-support-secretary-gi-surgery/99a9bb5f-a929-46b9-bc43-65bcd074405e.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals Bristol and Weston NHS Foundation Trust
- **Location:** Weston General Hospital
- **Workplace type:** onsite
- **Profession:** Medical secretary
- **Grade:** Band 3
- **Salary:** pa pro rata (Dependant on Experience)
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-10-21T22:59:00.000Z
- **Posted:** 2026-10-07T14:01:14.055Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/Bristol_NHS_Foundation_Trust/Support_Medical_Secretary/Support_Medical_Secretary-v8348117
- **Application URL:** https://apps.trac.jobs/job-advert/8348117?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhbw.nhs.uk

## Job Content

### Job overview

We are looking for an organised, proactive and highly motivated individual to join our Medical Secretary team within the GI Surgery and Physiology Department. As a specialist tertiary centre for the South West of England, the department provides expert care for patients with complex gastrointestinal conditions and plays a key role in delivering high‑quality, patient‑centred services across the region.

This is an exciting time to join the division as we continue to enhance our elective pathways, strengthen administrative processes, and improve the experience of both patients and clinical teams. You will provide essential secretarial support across all four GI subspecialties, becoming a valued and trusted member of a busy, supportive team where no two days are the same. Working closely with clinicians and colleagues, you’ll help ensure clinical activity runs smoothly and contribute to the continuous improvement of our services.

The administration team is based at the Bristol Royal Infirmary site, and the post holder will not be required to work from other trust locations. This role is Monday–Friday and offers flexible working opportunities, including hybrid working (one day from home per week once competent and working independently) and flexible start times between 8–9am.

We welcome informal discussions and visits to the department. Please get in touch with the listed contacts if you’d like to learn more about the role and whether it could be the right fit for you.

### Main duties of the job

The role will include, but is not limited to:

Maintaining accurate patient records and filing systems, including handling incoming post and scanning documentation to PAS.

Supporting Senior Medical Secretaries by typing, editing and dispatching clinical correspondence using digital dictation systems, ensuring accuracy and timely turnaround.

Managing the departmental diagnostic tracker, checking and sorting test results, sharing information with clinicians, and completing follow‑up actions to support smooth patient pathways.

Acting as a point of contact for patients and healthcare professionals, communicating clearly and professionally, and escalating queries where appropriate.

Working closely with administrative and clinical teams to support referral‑to‑treatment processes and maintain up‑to‑date outcome information.

Supporting service development by attending training, adapting to new processes and assisting with onboarding new staff.

If you meet the essential criteria, are motivated, organised, and committed to delivering high‑quality administrative support, we encourage you to apply. To maximise your chances of being shortlisted, clearly demonstrate how you meet the person specification, using examples where possible.

We may close the vacancy early if we receive a high number of applications. If you are interested, please apply as soon as possible.

### Detailed job description and main responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Aptitudes

**Essential**

- Effective and polite manner when dealing with people, both face to face and on the phone
- Ability to work effectively in a busy team, adjust to change and motivate others
- Ability to work on your own, using your own initiative, if required

### Skills and Abilities

**Essential**

- Ability to work under pressure whilst maintaining a high standard of accuracy
- Ability to adapt and use new computer packages and programmes
- Effective Organisational Skills
- Attention to detail

### Knowledge & Experieince

**Essential**

- Clerical / Administrative Experience

**Desirable**

- Previous NHS Experience
- Understanding Medical Terminology

### Qualifications & Training

**Essential**

- Educated to GCSE, Grade C or above (or equivalent) in English & Maths

**Desirable**

- Qualified in word processing/audio typing (or equivalent)

## Documents

- [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3005)
- [dbs charges information (png, 132.1kb)](https://www.healthjobsuk.com/documents?ddoc=2397)
- [uhbw staff benefits book (pdf, 12.5mb)](https://www.healthjobsuk.com/documents?ddoc=2131)
- [uhbw behaviours and values (pdf, 299.3kb)](https://www.healthjobsuk.com/documents?edoc=2476)
- [policy statement - ex offenders (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?edoc=667)
- [medical support secretary job description (pdf, 304.7kb)](https://www.healthjobsuk.com/documents?vdoc=10673770)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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