# Medical Secretary/Patient Pathway Coordinator

> NHS job listing from Job Clerk for East Kent Hospitals University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-secretarypatient-pathway-coordinator/766e3cdc-3f8b-4db9-9d40-9796da3146a2
- **Markdown:** https://www.jobclerk.com/job/medical-secretarypatient-pathway-coordinator/766e3cdc-3f8b-4db9-9d40-9796da3146a2.md

## Summary

- **Status:** Live
- **Employer:** East Kent Hospitals University NHS Foundation Trust
- **Location:** Kent and Canterbury Hospital
- **Workplace type:** onsite
- **Profession:** Medical secretary
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum
- **Contract type:** Permanent
- **Employment type:** Full time, Flexible working, 37.5 hours per week
- **Closing date:** 2026-11-18T23:59:00.000Z
- **Posted:** 2026-11-11T13:50:37.491Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Kent/Canterbury/East_Kent_Hospitals_University_NHS_Foundation_Trust/Urology/Urology-v8431332
- **Application URL:** https://apps.trac.jobs/job-advert/8431332?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.ekhuft.nhs.uk

## Job Content

### Job overview

Proactively co-ordinate patients through their treatment pathway ensuring a smooth process and compliance to National Cancer waiting time standards, National RTT compliance standard, diagnostic standards and any internal targets.

Act as first point of contact on behalf of the consultant and the Trust and deal effectively with all enquiries from GPs, patients, other departments within the Trust and external stakeholders, in line with Trust Values.

### Main duties of the job

Effective management of the patient pathway, including booking follow up appointments, adhering to government standards. Escalate issues where necessary. Support the Operational Managers in achieving utilisation targets for outpatient clinics and timely recording of clinical outcomes.

Manage clinical dictations on digital dictation or voice recognition systems and administer as required. Transcribe consultant admin via audio. Draw the consultants/ doctor’s attention to all incoming results, prioritising those which may require urgent clinical input.

Undertake other clerical duties to ensure the smooth running of the office, including sorting post, photocopying, sending and receiving emails, answering telephone calls and dealing with enquiries, redirecting and relaying information as necessary.

### Detailed job description and main responsibilities

Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.

If you have further queries please don’t hesitate to contact the line manager using the contact details below.

## Person Specification

### Skills

**Essential**

- Microsoft Office including Word, Excel and Outlook
- Accurate typing, 50wpm

**Desirable**

- Knowledge of NHS software, including PAS and Sunrise
- Familiarity with medical terminology and PTLs

### Education

**Essential**

- GCSE Maths and English at Grade C/Level 5 or above

**Desirable**

- Evidence of further education or professional development

### Knowledge

**Essential**

- Knowledge of UK National Cancer Standards
- Demonstrate the importance of working under pressure and adhering to deadlines

**Desirable**

- Knowledge of the demands of a cancer-service led role

### Experience

**Essential**

- 2 years experience in an administrative role
- Experience of working in a busy, customer-service based role
- MicrosoftOffice including Word, Excel and Outlook
- Audio-typing- 50wpm

**Desirable**

- Experience of working in a secretarial type role
- Previous or current NHS employment
- Knowledge ofNHS software, including PAS and Sunrise
- Familiarity withmedical terminology and PTLs

### Personal/Professional Attributes

**Essential**

- Able to prioritise own workload and meet deadlines using own initiative.
- Good interpersonal skills and great team player.

**Desirable**

- Customer Service Course NHS experience-to contribute to the improvement of the quality of service provider.

## Documents

- [application pack (pdf, 926.5kb)](https://www.healthjobsuk.com/documents?vdoc=10766164)
- [job description and person spec (pdf, 536.3kb)](https://www.healthjobsuk.com/documents?vdoc=10766163)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.