# Medical Secretary > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-secretary/fea47313-a9f4-4f2c-9673-946901a5efa1 - **Markdown:** https://www.jobclerk.com/job/medical-secretary/fea47313-a9f4-4f2c-9673-946901a5efa1.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Location:** Royal Stoke Hospital, UHNM - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** 4 months (Fixed term end date 31.12.26) - **Employment type:** Part time - 32.5 hours per week (Monday - Friday) - **Closing date:** 2026-08-27T22:59:00.000Z - **Posted:** 2026-08-13T08:50:47.549Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/Stoke_On_Trent/University_Hospitals_North_Midlands_NHS_Trust/Breast_Surgery/Breast_Surgery-v8226696 - **Application URL:** https://apps.trac.jobs/job-advert/8226696?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The Breast Medical Secretary/Waiting List Officer plays a pivotal role in supporting the efficient operation of the Breast Services Department. This post combines administrative expertise with patient-focused coordination to ensure timely and effective care delivery. The postholder will be responsible for providing high-quality secretarial support to the breast care clinical team, while also managing and maintaining accurate waiting lists in line with national and local targets. ### Main duties of the job Administrative Support: Typing clinical correspondence, managing theatre sessions, arranging appointments, and maintaining accurate patient records using hospital systems. Waiting List Management: Coordinating and monitoring elective and urgent referrals, ensuring patients are scheduled appropriately in accordance with clinical urgency referral-to-treatment (RTT) & cancer targets. Patient Liaison: Acting as a key point of contact for patients, providing information, reassurance, and timely updates regarding appointments, procedures, and care pathways. Data Management & Reporting: Maintaining accurate data for audit and performance monitoring, and assisting in the preparation of reports and returns as required. Support to Clinical Staff: Act as a first point of contact for consultants and specialist nurses, managing queries, coordinating schedules, and facilitating communication across departments. Continuous Improvement: Participate in service development initiatives, suggesting and implementing improvements to administrative processes and patient pathways. ### Detailed job description and main responsibilities The postholder will act as a key liaison between patients, consultants, specialist nurses, and other healthcare professionals, ensuring that all administrative processes, from appointment scheduling to waiting list management are handled with accuracy, efficiency, and empathy. With a strong focus on patient experience and service delivery, this role is essential in supporting timely access to care, maintaining compliance with national targets, and upholding the highest standards of confidentiality and professionalism. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Proficient in the use of Microsoft office: Word, Excel, access and Power-point - Previous waiting list management experience **Desirable** - Knowledge of Trust IT systems ### Qualifications **Essential** - 5 GCSE’s (or equivalent) A-C, including English & Maths (2) **Desirable** - Experience and/or higher level qualifications in customer/patient services (2) ## Documents - [jd (pdf, 446.8kb)](https://www.healthjobsuk.com/documents?vdoc=10535934) - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [policy - managing risks associated with safeguarding children (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=3080) - [policy - protection of adults from abuse and neglect who have care and support needs (pdf, 3.1mb)](https://www.healthjobsuk.com/documents?edoc=3079) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.