# Medical Secretary

> NHS job listing from Job Clerk for The Park Surgery.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-secretary/a3f35aeb-6524-4471-9edf-76c8c3edb3c5
- **Markdown:** https://www.jobclerk.com/job/medical-secretary/a3f35aeb-6524-4471-9edf-76c8c3edb3c5.md

## Summary

- **Status:** Live
- **Employer:** The Park Surgery
- **Location:** 116 Kings Road, Herne Bay, Kent, CT6 5RE, United Kingdom
- **Workplace type:** onsite
- **Profession:** Medical secretary
- **Salary:** £13.67
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-09-14T23:59:00.000Z
- **Posted:** 2026-08-24T09:59:54.643Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A2757-26-0008
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/A2757-26-0008/pre-application-questions-pause?referrer=jobadvert&ref=A2757-26-0008
- **Employer website:** https://www.parksurgery.net/

## Job Content

### Job summary

We are seeking a friendly, organised and professional Medical Secretary to join our busy GP Practice. The role is for 17 hours per week and the work pattern will be:

Monday: 13.00 to 17.30

Tuesday: 08.00 to 17.00

Thursday: 13.00 to 17.00

### Main duties of the job

The successful candidate will provide high-quality administrative and secretarial support to our clinical team, ensuring the smooth coordination of patient referrals, correspondence, and medical records.

This is an excellent opportunity for someone with strong communication skills, excellent attention to detail and the ability to work efficiently in a fast-paced healthcare environment.

### About us

We are a friendly and forward-thinking GP Practice looking after over 25,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients.

We are a flexible, friendly and supportive Practice. Ensuring our employees feel valued and happy in the workplace is an important value to us.

### Details

- Date posted: 24 August 2026
- Pay scheme: Other
- Salary: £13.67 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2757-26-0008
- Job locations: 116 Kings Road, Herne Bay, Kent, CT6 5RE, United Kingdom

### Job responsibilities

Main responsibilities:

- Type letters, reports and associated documentation as required.
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently and in the required format.
- Manage all enquiries in an effective manner
- Manage and action all incoming emails
- Accurately input and update data in the patient's healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers/patients queries appropriately
- Manage all administrative queries as necessary including Docman and EMIS tasks and rapid access and reports.
- Run system searches including ERS Worklists, and report on outstanding referrals, ensuring patient records and referring GPs are kept up to date.
- Process and transcribe orthopaedic clinic dictations on Lexacom
- Support all clinical staff with general administration tasks as requested.

## Person Specification

### Skills

**Essential**

- Ability to communicate effectively with people at all levels by telephone, email and face to face
- Excellent attention to detail and literacy skills
- Excellent organisation skills with the ability to prioritise and multi-task
- Able to work under pressure and to deadlines
- Able to work well as part of a team
- Tact, diplomacy and sensitivity
- Flexibility and confidentiality
- Strong IT skills

**Desirable**

- Minute taking

### Experience

**Essential**

- Previous experience of working in a GP Practice or healthcare setting
- Experience of working in a busy environment working to tight deadlines
- Experience working in an environment with direct patient contact

**Desirable**

- Experience of working as a Medical Secretary
- Knowledge of the NHS e-Referral Service
- Knowledge of EMIS, Lexacom and Docman
- Knowledge of local hospitals

### Qualifications

**Essential**

- Minimum Grade C (4) GCSE or equivalent in English Language and Maths or equivalent qualification

**Desirable**

- Medical Secretary Course/Diploma
- Medical Terminology Course

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
