# Medical Secretary > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-secretary/78f9bde1-f971-4a96-8ed1-c3861aa3dc12 - **Markdown:** https://www.jobclerk.com/job/medical-secretary/78f9bde1-f971-4a96-8ed1-c3861aa3dc12.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Town:** Stoke On Trent - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Fixed term: 8 months (FTC - End date 31.12.2026) - **Employment type:** Full time - 37.5 hours per week (Monday - Friday) - **Closing date:** 2026-06-07T23:59:00.000Z - **Posted:** 2026-05-22T09:02:04.587Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/StokeOnTrent/University_Hospitals_North_Midlands_NHS_Trust/Upper_GI/Upper_GI-v8031878 - **Application URL:** https://apps.trac.jobs/job-advert/8031878?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within the Upper GI Surgery Team.  They will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers.  The post holder will be responsible for ensuring compliance with the Patient Access Policy and Divisional requirements in terms of outpatient and inpatient waiting list management. Proactively managing waiting times and lists. ### Main duties of the job Main duties include - - Populating theatre lists - Results management - Letter typing - Booking appointments - Management of busy telephone lines - Building relationships with patients, admin colleagues, nursing team, consultant team & management team - Expectation to cover  colleague workloads when required - Admin duties ### Detailed job description and main responsibilities Key Areas/Tasks The post holder will be responsible for the day to day running of the service. The post holder will potentially have work delegated to them by the Operational Services Manager and will be responsible for their own time management and ensure that they are correctly prioritising their workload. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. The post holder will have contact with other members of the secretarial and admin teams, and the clinic team, including Consultants. The ability to communicate effectively with different members of the multidisciplinary team is essential. The post holder will demonstrate good leadership skills, to enable them to improve and support the team and the service. The post holder will be responsible for ensuring that accurate, typed, correspondence is sent to patients and other medical professionals within a timely manner and filed in the correct manner. The post holder will ensure that the clinical capacity is utilised by contacting patients to attend outpatient appointments. The post holder will also be responsible for the opening and distribution of post to the clinical team and actioning this where appropriate. A large proportion of this role will be computer based working; there may be occasions where the post holder will have to deliver notes etc. to other clinical areas. The post holder will ensure systems are in place to deliver a high standard of communication to build and maintain good working relationships. ## Job Details At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within the Upper GI Surgery Team.  They will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers.  The post holder will be responsible for ensuring compliance with the Patient Access Policy and Divisional requirements in terms of outpatient and inpatient waiting list management. Proactively managing waiting times and lists. ## Job Description Main duties include - ## Responsibilities Key Areas/Tasks The post holder will be responsible for the day to day running of the service. The post holder will potentially have work delegated to them by the Operational Services Manager and will be responsible for their own time management and ensure that they are correctly prioritising their workload. The post holder will need to be able to work well under pressure and concentrate in a busy work environment. The post holder will have contact with other members of the secretarial and admin teams, and the clinic team, including Consultants. The ability to communicate effectively with different members of the multidisciplinary team is essential. The post holder will demonstrate good leadership skills, to enable them to improve and support the team and the service. The post holder will be responsible for ensuring that accurate, typed, correspondence is sent to patients and other medical professionals within a timely manner and filed in the correct manner. The post holder will ensure that the clinical capacity is utilised by contacting patients to attend outpatient appointments. The post holder will also be responsible for the opening and distribution of post to the clinical team and actioning this where appropriate. A large proportion of this role will be computer based working; there may be occasions where the post holder will have to deliver notes etc. to other clinical areas. The post holder will ensure systems are in place to deliver a high standard of communication to build and maintain good working relationships. ## Person Specification ### Personal Qualities **Essential** - Able to use own initiative - Ability to work as part of a team. - Good communication skills - Ability to work in a demanding, pressurised environment - Ability to manage large volumes of work with very fast turnaround - Ability to work with confidential information - Reliability. ### Essential Qualifications **Essential** - Good general education to include GCSE English or equivalent - Secretarial and/or clerical experience. **Desirable** - RSA 3 word processing or equivalent ### Knowledge, Skills, Training and Experience **Essential** - Secretarial and/or clerical experience. - Audio typewriting skills - Knowledge of Microsoft Office package. **Desirable** - 2 years’ experience working in an acute hospital setting - Knowledge of the hospital systems - Knowledge of medical terminology - Previous administration duties in a health care setting ## Documents - [jd & ps (pdf, 474.9kb)](https://www.healthjobsuk.com/documents?vdoc=10319471) - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.