WhatsApp job alerts
Get instant WhatsApp alerts for Band 3 Medical Secretary roles in Stoke On Trent
Create your Job Clerk account first. We'll collect your alert preferences during onboarding and help you turn on WhatsApp notifications for matching NHS roles.
Job overview
At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations.
The post holder is required to provide comprehensive secretarial, waiting list management and administrative support to medical and nursing staff within the Upper GI Surgery Team. They will assist medical and nursing colleagues in the organisation of the specialty team workload, communicating appointment and admission related information to patients/carers. The post holder will be responsible for ensuring compliance with the Patient Access Policy and Divisional requirements in terms of outpatient and inpatient waiting list management. Proactively managing waiting times and lists.
Main duties of the job
Main duties include -
- Populating theatre lists
- Results management
- Letter typing
- Booking appointments
- Management of busy telephone lines
- Building relationships with patients, admin colleagues, nursing team, consultant team & management team
- Expectation to cover colleague workloads when required
- Admin duties
Detailed job description and main responsibilities
Key Areas/Tasks
The post holder will be responsible for the day to day running of the service. The post holder will potentially have work delegated to them by the Operational Services Manager and will be responsible for their own time management and ensure that they are correctly prioritising their workload. The post holder will need to be able to work well under pressure and concentrate in a busy work environment.
The post holder will have contact with other members of the secretarial and admin teams, and the clinic team, including Consultants. The ability to communicate effectively with different members of the multidisciplinary team is essential.
The post holder will demonstrate good leadership skills, to enable them to improve and support the team and the service.
The post holder will be responsible for ensuring that accurate, typed, correspondence is sent to patients and other medical professionals within a timely manner and filed in the correct manner. The post holder will ensure that the clinical capacity is utilised by contacting patients to attend outpatient appointments. The post holder will also be responsible for the opening and distribution of post to the clinical team and actioning this where appropriate.
A large proportion of this role will be computer based working; there may be occasions where the post holder will have to deliver notes etc. to other clinical areas.
The post holder will ensure systems are in place to deliver a high standard of communication to build and maintain good working relationships.
Applying for this NHS job
This advert is for Medical Secretary with University Hospitals of North Midlands NHS Trust in Stoke On Trent, Midlands, England. It is listed as a Band 3 Administrative and IT role. The advertised salary is £25,760 - £27,476 per annum. The contract type is Fixed term: 8 months (FTC - End date 31.12.2026). The application deadline is 07 Jun 2026.
Before you apply, compare the job description with the person specification and mirror the employer's essential criteria in your supporting information. Use the vacancy title, employer, location, salary, contract type, closing date and posted date (22 May 2026) to decide whether this role fits your current NHS job search. If the employer can close applications early, prepare the application before the stated deadline rather than waiting for the final day.
For more context, review related Job Clerk pages for the same profession, band or location where they exist, then use the application-support guides to tailor your statement and prepare for interview.