# Medical Secretary

> NHS job listing from Job Clerk for James Paget University Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-secretary/1b544adb-75d4-4af1-81f4-0acc93356d5f
- **Markdown:** https://www.jobclerk.com/job/medical-secretary/1b544adb-75d4-4af1-81f4-0acc93356d5f.md

## Summary

- **Status:** Live
- **Employer:** James Paget University Hospitals NHS Foundation Trust
- **Town:** Great Yarmouth
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum, pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 32 hours per week
- **Closing date:** 2026-07-10T08:00:00.000Z
- **Posted:** 2026-06-26T08:52:37.484Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Norfolk/Great_Yarmouth/James_Paget_University_Hospitals_NHS_Foundation_Trust/Medical_Secretary/Medical_Secretary-v8085513
- **Application URL:** https://apps.trac.jobs/job-advert/8085513?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.jpaget.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen within the Division of Medicine's Oncology team.

We are inviting applications for a Band 3 Medical Secretary to join the Oncology team for 32 hours per week on a permanent contract.

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has the ability to type to a high standard, and desire to develop and learn new skills and competencies. The Oncology Medical Secretary will provide an effective, comprehensive and confidential patient-centred clinical administration and secretarial service.

### Main duties of the job

Deal efficiently and effectively with all written, telephone and face to face enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and non-clinical staff. Delivering appropriate information to the relevant team member/clinician for action, or deal with enquiries, providing confidential medical/clinical information as required.

Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Clinic typing to be transcribed in priority and date order.

On completion of each clinic, the post-holder will be required to check that future outpatient appointments and/or investigations are booked and/or requested and, if not, communicate the appropriate information to the relevant team member. Book outpatient appointments under the guidance of the clinicians.

Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required.

### Detailed job description and main responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

## Job Details

An exciting opportunity has arisen within the Division of Medicine's Oncology team.

We are inviting applications for a Band 3 Medical Secretary to join the Oncology team for 32 hours per week on a permanent contract.

The Medical Secretary role is a highly diverse, demanding but rewarding role, working as part of a friendly, dynamic team. It is essential that the successful applicant has the ability to type to a high standard, and desire to develop and learn new skills and competencies. The Oncology Medical Secretary will provide an effective, comprehensive and confidential patient-centred clinical administration and secretarial service.

## Job Description

Deal efficiently and effectively with all written, telephone and face to face enquiries from patients, all levels of medical and nursing staff, GPs, Social Services and other health professionals and non-clinical staff. Delivering appropriate information to the relevant team member/clinician for action, or deal with enquiries, providing confidential medical/clinical information as required.

Accurately transcribe all correspondence by touch typing from audio/digital dictation or shorthand using knowledge of medical terminology. Generate routine and non-routine correspondence independently. Clinic typing to be transcribed in priority and date order.

On completion of each clinic, the post-holder will be required to check that future outpatient appointments and/or investigations are booked and/or requested and, if not, communicate the appropriate information to the relevant team member. Book outpatient appointments under the guidance of the clinicians.

Promptly action clinical investigations, results and outcomes. Utilise Trust reports to service and administer waiting lists, which may include outpatient, inpatient and waiting lists as required in local work area, escalating to senior staff as required.

## Responsibilities

Please see the Job Description and Person Specification for a full and comprehensive overview for this position.

## Person Specification

### Skills

**Essential**

- Excellent verbal and written communication skills
- Ability to work to tight deadlines and maintain concentration in a pressurised working environment
- Demonstrate good organisational skills
- Ability to work on own initiative, prioritise work and consistently meet deadlines
- Customer care skills including diplomacy and sensitivity
- Ability to input data accurately and efficiently
- Ability to solve problems using analytical and judgemental skills
- Ability to handle sensitive information without compromising confidentiality or Trust

### Experience

**Essential**

- Previous digital/audio typing experience
- Secretarial experience in a clinical environment
- Working knowledge and experience of using Microsoft Office packages, including Word, Outlook, Excel
- Working knowledge and experience of using NHS systems

### Qualifications

**Essential**

- Typing qualifications to RSA II or equivalent experience
- Knowledge of medical terminology/AMSPAR qualification
- Good general standard of literacy and numeracy

### Behavioural Qualities

**Essential**

- Flexible approach to constantly changing work priorities
- Maintain calm approach under pressure during stressful situations
- Trust Values and Behaviours

## Documents

- [apollo project (pdf, 12.6mb)](https://www.healthjobsuk.com/documents?edoc=2896)
- [recruitment 2025 (pdf, 4.7mb)](https://www.healthjobsuk.com/documents?edoc=2736)
- [hospital site map (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=1745)
- [recruitment of ex-offenders (pdf, 90.9kb)](https://www.healthjobsuk.com/documents?edoc=1988)
- [job description and person specification (pdf, 505.5kb)](https://www.healthjobsuk.com/documents?vdoc=10378285)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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