# Medical Secretary, Trauma and Orthopaedics > NHS job listing from Job Clerk for University Hospitals Coventry and Warwickshire NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-secretary-trauma-and-orthopaedics/9f97089d-c1b8-4c88-925f-497840271fc0 - **Markdown:** https://www.jobclerk.com/job/medical-secretary-trauma-and-orthopaedics/9f97089d-c1b8-4c88-925f-497840271fc0.md ## Summary - **Status:** Live - **Employer:** University Hospitals Coventry and Warwickshire NHS Trust - **Location:** University Hospital - **Workplace type:** onsite - **Profession:** Medical secretary - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** Permanent: 3 x Full Time Medical Secretaries - **Employment type:** Full time, Compressed hours, 37.5 hours per week - **Closing date:** 2026-09-15T22:59:00.000Z - **Posted:** 2026-09-01T09:44:35.840Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/University_Hospitals_Coventry_Warwickshire_NHS_Trust/Trauma_Orthopaedics/Trauma_Orthopaedics-v8245872 - **Application URL:** https://apps.trac.jobs/job-advert/8245872?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhcw.nhs.uk ## Job Content ### Job overview We are looking for a person with secretarial experience to join our Trauma and Orthopaedic Admin Team. This is a full-time permanent post and an exciting opportunity for someone with already proven secretarial experience, given that Medical Secretaries in this department are senior staff within the Admin Team. However, those with appropriate experience in a senior administrative role would be considered. The Trauma and Orthopaedic Department is fast paced, with over 40 Consultants running a busy Elective and Trauma Service for the local and surrounding areas. The post holder must have excellent organisational and communication skills as liaising with patients, colleagues and other departments is an essential part of the role. Interested candidates should look to gain an understanding of the specialism prior to interview. Any informal enquiries should be directed to Mina Rai, Administration Manager, Desdimina.rai@uhcw.nhs.uk. Please be advised that sponsorship is not eligible for this post. ### Main duties of the job - To act as a point of contact to ensure all enquiries are effectively managed and successfully resolved within a prompt timescale, ensuring all relevant personnel are informed as necessary and an appropriate record is maintain - To ensure, wherever possible, that all clinical documentation is up to date, in an orderly fashion and available whenever clinical decisions are being made, reporting exceptional circumstances where necessary. This will require effective collaboration with all relevant personnel to maintain an efficient administrative system: prompt transcription, manipulation and distribution of appropriate correspondence. - To ensure the effective organisation of all patients under the care of the consultant and his/her team in accordance with Local and National policy and targets. This will require effective collaboration with the Booking Centre and Patient Access Team and General Managers to monitor the utilisation and effectiveness of outpatient clinics, ensuring that established Patient Access Policy and procedures are adhered to; Theatres, Diagnostic and Ward teams to ensure that the elective care pathway for all patients is seamless and sensitive to their needs ### Detailed job description and main responsibilities - To implement and maintain an efficient office management system/procedure to enable the consultant and his/her team to optimise their patient care services. This will require: effective management of the consultant’s time, managing schedules and leave arrangements ensuring appropriate and timely communications with all relevant personnel; arranging meetings/events; composing and transcribing minutes proactively ensuring action points are raised and completed, preparation of correspondence and reports; effective management of the consultant’s office by establishing and maintaining efficient manual and electronic correspondence and documentation management systems; ensuring office equipment and stationary levels are maintained, processing orders as required. - To manage a consultants inpatient waiting list, including planning and scheduling surgery. - To manage patient pathways from referral to treatment. - To continually contribute to patient and business improvement Agendas. This will require undertaking any project work as directed, including obtaining information from the Internet, collation and reporting of data in order to produce reports and spreadsheets, utilising relevant Trust IT systems, as determined by the role, ensuring all relevant patient data is collected and input accurately in line with Trust guidelines. Share ideas for potential service improvement. - To support team members. This will require demonstrating and explaining Departmental practices and procedures; undertaking appropriate training and development with new and existing staff ensuring high standards of practice are maintained at all times; providing cross-cover on a reciprocal basis in the absence of colleagues and providing day to day supervision where required. For further details please see the attached job description. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills **Essential** - - Excellent organisational skills - Touch Typing skills at a typing speed of at least 45 words per minute. - Good presentation skills - Able to supervise support staff on a daily basis - Sound decision making skills - Excellent level of verbal and written communication - Able to demonstrate good persuasion and influencing skills - Able to use judgement and initiative to provide information and support. - Able to apply tact and sensitivity to establish trust and confidence - Empathetic approach to managing and resolving enquiries - Able to manage difficult and distressing situations effectively - Able to analyse problems and initiate appropriate solutions effectively - Able to compose and transcribe minutes, correspondence and reports ### Knowledge **Essential** - - Thorough working knowledge of Microsoft knowledge of Microsoft Office packages i.e., Outlook, Word, Database and Excel. - Excellent understanding of general office working procedure. ### Experience **Essential** - - Experience at Secretary level or trainee. - Working as part of a team - Decision making and resolving complex work-related issues. - Ability to revise, create and format digital transcription. ### Qualifications **Essential** - - ECDL or equivalent. - NVQ3 in Administration or equivalent. - RSA/OCR III or equivalent typing/word Processing including audio typing. - GCSEs Grade A-C in Maths and English or equivalent, or functional skills level 2 in Maths and English or equivalent. ### Commitment to Trust Values and Behaviours **Essential** - - Must be able to demonstrate behaviours consistent with the Trust’s values. (As detailed in UHCW’s Values in Action document below) - Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience ## Documents - [candidate guide (pdf, 10.3mb)](https://www.healthjobsuk.com/documents?ddoc=2471) - [medical secretary t&o b4 (pdf, 720.3kb)](https://www.healthjobsuk.com/documents?vdoc=10557477) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.