# Medical Secretary - Sleep

> NHS job listing from Job Clerk for Queen Victoria Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-secretary-sleep/dc7be887-2948-4687-b85c-7574991c4b8f
- **Markdown:** https://www.jobclerk.com/job/medical-secretary-sleep/dc7be887-2948-4687-b85c-7574991c4b8f.md

## Summary

- **Status:** Live
- **Employer:** Queen Victoria Hospital NHS Foundation Trust
- **Town:** East Grinstead
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 per annum (full time salary)
- **Contract type:** 12 months (Fixed Term)
- **Employment type:** Full time, Flexible working, Home or remote working, 37.5 hours per week (Working pattern will be 7.5 hours per day)
- **Closing date:** 2026-06-22T23:59:00.000Z
- **Posted:** 2026-06-08T09:52:10.732Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Sussex/East_Grinstead/Queen_Victoria_Hospital_NHS_Foundation_Trust/Admin/Admin-v8027376
- **Application URL:** https://apps.trac.jobs/job-advert/8027376?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.qvh.nhs.uk

## Job Content

### Job overview

Medical Secretary in Sleep.

We have an exciting  opportunity for an experienced  medical secretary to join a dynamic, busy and pro-active department to provide administrative and secretarial support to our Consultant and Sleep Physiology Teams.  The role will involve some patient contact, management of waiting lists and booking appointments, typing minutes and management of administrative tasks.

### Main duties of the job

- Provide full administrative and secretarial support to Sleep Consultants.
- Act as a key liaison between patients, clinicians, departments, and external organisations.Manage consultants’ diaries, appointments, and clinic schedules, including changes and urgent bookings.
- Coordinate patient pathways, ensuring timely appointments, investigations, and follow-ups.Prepare and send clinic letters and correspondence within required timeframes.
- Handle telephone enquiries, triaging calls and responding sensitively and appropriately.
- Maintain accurate patient records and ensure all information systems are up to date.
- Ensure test results and documentation are available before clinics and procedures.
- Monitor waiting lists and patient tracking lists to meet RTT (18-week) and service targets.
- Liaise with internal teams and external trusts to arrange referrals and investigations.
- Prioritise urgent results and follow up outstanding information as needed.

### Detailed job description and main responsibilities

Please find  attached the  job description and person specification for a more detailed summary of the role

## Job Details

Medical Secretary in Sleep.

We have an exciting opportunity for an experienced medical secretary to join a dynamic, busy and pro-active department to provide administrative and secretarial support to our Consultant and Sleep Physiology Teams. The role will involve some patient contact, management of waiting lists and booking appointments, typing minutes and management of administrative tasks.

## Job Description

Provide full administrative and secretarial support to Sleep Consultants.

Act as a key liaison between patients, clinicians, departments, and external organisations.Manage consultants’ diaries, appointments, and clinic schedules, including changes and urgent bookings.

Coordinate patient pathways, ensuring timely appointments, investigations, and follow-ups.Prepare and send clinic letters and correspondence within required timeframes.

Handle telephone enquiries, triaging calls and responding sensitively and appropriately.

Maintain accurate patient records and ensure all information systems are up to date.

Ensure test results and documentation are available before clinics and procedures.

Monitor waiting lists and patient tracking lists to meet RTT (18-week) and service targets.

Liaise with internal teams and external trusts to arrange referrals and investigations.

Prioritise urgent results and follow up outstanding information as needed.

## Responsibilities

Please find attached the job description and person specification for a more detailed summary of the role

## Person Specification

### Experience

**Essential**

- Secretarial and administration experience
- Experience in dealing with the public + Data Protection and confidentiality within a customer service environment

**Desirable**

- Experience in Medical administration

### Qualifications

**Essential**

- English GCSE
- RSA Level 3 or equivalent level of experience

**Desirable**

- Patient Centre experience
- MS Excel & Powerpoint

### Skills and Attributes

**Essential**

- Good time management skills
- Methodical and focused
- Ability to work on own initiative within pressured environment
- Good team player

## Documents

- [qvh information (pdf, 2.6mb)](https://www.healthjobsuk.com/documents?edoc=1058)
- [relocation policy (pdf, 631.3kb)](https://www.healthjobsuk.com/documents?edoc=2763)
- [qvh privacy notice (pdf, 154.7kb)](https://www.healthjobsuk.com/documents?edoc=1563)
- [dbs code of practice (pdf, 149.6kb)](https://www.healthjobsuk.com/documents?edoc=1130)
- [medical secretary - sleep (pdf, 272.4kb)](https://www.healthjobsuk.com/documents?vdoc=10322620)
- [recruitment of ex-offenders (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1137)
- [guidance notes for applicants (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=3012)
- [qvh statement of conditions, vision and values (pdf, 200.6kb)](https://www.healthjobsuk.com/documents?edoc=2742)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
