# Medical Secretary – Pain Management

> NHS job listing from Job Clerk for The Dudley Group NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-secretary-pain-management/47ee2e76-7915-4a0e-98c8-75412a7e03aa
- **Markdown:** https://www.jobclerk.com/job/medical-secretary-pain-management/47ee2e76-7915-4a0e-98c8-75412a7e03aa.md

## Summary

- **Status:** Live
- **Employer:** The Dudley Group NHS Foundation Trust
- **Location:** Russells Hall Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 Pro rata
- **Contract type:** Permanent
- **Employment type:** Part time - 35 hours per week (At The Dudley Group, we understand the benefits of offering a range of flexible working options from day one of employment to support both employees and the Trust. Offering flexible working opportunities is one of the ways that the Trust aims to attract and retain a diverse workforce. Further information on the options available can be found via the link in the job advert.)
- **Closing date:** 2026-08-27T08:00:00.000Z
- **Posted:** 2026-08-13T12:50:47.780Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Pain_Management/Pain_Management-v8228205
- **Application URL:** https://apps.trac.jobs/job-advert/8228205?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.dudleygroup.nhs.uk

## Job Content

### Job overview

Medical Secretary - Pain Management

Permanent, part time, 35 hours/week.

The Pain Management department at Dudley Group of Hospitals are looking to recruit a Medical Secretary to help manage the workload of the Consultants, Advanced Allied Health Professionals, Clinical Nurse Specialists and supporting teams within their department.

This role will work collaboratively with other Medical Secretary colleagues to ensure clinical correspondence is produced and distributed within designated timescales. The post holder will carry out their duties in such a way to make a direct positive contribution to the organisation. It is essential that the post holder should exercise initiative commensurate with the role and that confidentiality be maintained at all times.

### Main duties of the job

- Deal with new referral letters and action as appropriate
- Ensure typing of clinical letters in a timely manner
- Be the main point of contact for patients, colleagues and other healthcare professionals on behalf of your consultant/s
- Assist in the planning and organisation of clinical activity (out-patient clinics and interventional lists) by liaising with the appropriate members of staff within the Trust
- Assist in the collation of information for reports, for example medical reports, risk and complaint management etc.
- Planning and organising a number of conflicting tasks and priorities at the same time still meeting challenging deadlines.
- Prioritise workload independently, identifying urgency, highlighting problems and taking appropriate action to prevent or solve problems without supervision.
- Maintenance of medical records
- Maintenance of individual filing systems on behalf of the consultant and their team
- Ensure adequate tracking of medical records both in and out of department

### Detailed job description and main responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

### Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

## Person Specification

### Experience

**Essential**

- Previous experience as a Medical Secretary (or equivalent) including Word Processing
- Knowledge of NHS Administration procedures and medical terminology
- Proficient in the use of Microsoft Office Programmes including: Outlook, Word and Excel

**Desirable**

- Proficient in use of Patient Administration System (Oasis)

### Communication

**Essential**

- Good communication skills – able to communicate with wider Multi-Disciplinary Team

**Desirable**

- Previous experience & knowledge of Pain Management

### Qualifications

**Essential**

- GCSE or equivalent in English Grace C or above
- RSA/OCR III in typewriting/word processing or equivalent
- Business Administration NVQ Level 3 or equivalent experience in a clerical environment

**Desirable**

- Medical Secretary AMSPAR

## Documents

- [our vision (png, 101.8kb)](https://www.healthjobsuk.com/documents?edoc=1862)
- [useful links (pdf, 193.5kb)](https://www.healthjobsuk.com/documents?edoc=1861)
- [culture statement (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=1991)
- [job description (pdf, 520.6kb)](https://www.healthjobsuk.com/documents?vdoc=10537648)
- [dudley people plan (pdf, 6.7mb)](https://www.healthjobsuk.com/documents?edoc=2026)
- [employee benefits (pdf, 440.3kb)](https://www.healthjobsuk.com/documents?edoc=1858)
- [our leadership way (pdf, 173.3kb)](https://www.healthjobsuk.com/documents?edoc=2413)
- [gdpr privacy notice (pdf, 248.6kb)](https://www.healthjobsuk.com/documents?edoc=1859)
- [person specification (pdf, 528.6kb)](https://www.healthjobsuk.com/documents?vdoc=10537649)
- [what is a disability? (pdf, 130.5kb)](https://www.healthjobsuk.com/documents?edoc=2274)
- [rn, rm and ahp career development opportunities (pdf, 396.1kb)](https://www.healthjobsuk.com/documents?edoc=2297)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
