# Medical Same Day Emergency Care/AMU Ward Clerk > NHS job listing from Job Clerk for University Hospitals Dorset NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-same-day-emergency-careamu-ward-clerk/9dfee165-cd5c-455f-bf70-8b44c9962403 - **Markdown:** https://www.jobclerk.com/job/medical-same-day-emergency-careamu-ward-clerk/9dfee165-cd5c-455f-bf70-8b44c9962403.md ## Summary - **Status:** Live - **Employer:** University Hospitals Dorset NHS Foundation Trust - **Town:** Poole - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pa pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 37.5 hours per week (Shift patterns with some weekend working - Shifts to be discussed at interview) - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-08T12:42:23.077Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Bournemouth/University_Hospitals_Dorset_NHS_Foundation_Trust/Acute_Medicine/Acute_Medicine-v8066239 - **Application URL:** https://apps.trac.jobs/job-advert/8066239?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhd.nhs.uk ## Job Content ### Job overview The Ward Clerk supports the smooth day-to-day operation of the ward by providing administrative assistance, managing patient information, coordinating appointments, and acting as a key point of contact for patients, visitors, and healthcare staff. ### Main duties of the job Liaise with individual team members and other departments as required, in a manner that will contribute to the effective and efficient running of the ward. Work within our extremely busy SDEC Clinic and DVT clinic to ensure that notes are created and ready for same day patients & ensure that the diary is up to date. You maybe required to call and liaise with patients about attending certain tests or appointments. To arrange for the repair of faulty ward equipment. To deliver post to patients. Answer the telephone and deal with enquiries in a courteous manner. To open and sort incoming mail and distribute to relevant personnel for action. To use the computer for inputting and accessing general patient information on Trust computer systems such as Ecamis, EPR, Agyle, Electronic Diary and Health of the Ward. To assist with other duties that may reasonably be required. To ensure sufficient stock of paperwork and stationary supplies. Organise own workload to ensure that the priorities of the service need are met. Liaise with agencies external to the ward e.g. other hospital departments, organising various models of transport, GP Surgeries etc. Communicate appropriately with all visitors to the ward area e.g. relatives, medical and nursing agencies etc. Contact by telephone patients and relatives relating to their imminent admission or discharge from the ward. To report to the Senior Nurse any complaints, comment or request by patients or visitors. ### Detailed job description and main responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. ## Job Details The Ward Clerk supports the smooth day-to-day operation of the ward by providing administrative assistance, managing patient information, coordinating appointments, and acting as a key point of contact for patients, visitors, and healthcare staff. ## Job Description Liaise with individual team members and other departments as required, in a manner that will contribute to the effective and efficient running of the ward. Work within our extremely busy SDEC Clinic and DVT clinic to ensure that notes are created and ready for same day patients & ensure that the diary is up to date. You maybe required to call and liaise with patients about attending certain tests or appointments. To arrange for the repair of faulty ward equipment. To deliver post to patients. Answer the telephone and deal with enquiries in a courteous manner. To open and sort incoming mail and distribute to relevant personnel for action. To use the computer for inputting and accessing general patient information on Trust computer systems such as Ecamis, EPR, Agyle, Electronic Diary and Health of the Ward. To assist with other duties that may reasonably be required. To ensure sufficient stock of paperwork and stationary supplies. Organise own workload to ensure that the priorities of the service need are met. Liaise with agencies external to the ward e.g. other hospital departments, organising various models of transport, GP Surgeries etc. Communicate appropriately with all visitors to the ward area e.g. relatives, medical and nursing agencies etc. Contact by telephone patients and relatives relating to their imminent admission or discharge from the ward. To report to the Senior Nurse any complaints, comment or request by patients or visitors. ## Responsibilities To understand the role in more detail please read the full job description and person specification documents which are attached to this advert. ## Person Specification ### Other **Essential** - Able to speak English as necessary to undertake the role ### Skills **Essential** - Good organisational skills with ability to multi-task - Excellent communication and inter-personal skills both written and verbal **Desirable** - ECAMIS, EPR, Agyle ### Experience **Essential** - Interest in working in the healthcare sector/NHS environment - Experience of working in an office/administration environment and/or dealing with customers/range of different people **Desirable** - Healthcare related experience ### Qualifications **Essential** - GCSE (or equivalent) English and numeracy ## Documents - [dbs - faqs (pdf, 102.0kb)](https://www.healthjobsuk.com/documents?edoc=2417) - [job description (pdf, 488.3kb)](https://www.healthjobsuk.com/documents?vdoc=10357096) - [person specification (pdf, 96.7kb)](https://www.healthjobsuk.com/documents?vdoc=10357097) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.