# Medical Receptionist/Care Navigator

> NHS job listing from Job Clerk for Primary Care Careers.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-receptionistcare-navigator/351bd1b4-4cd3-4bcf-b2ac-9b6376761904
- **Markdown:** https://www.jobclerk.com/job/medical-receptionistcare-navigator/351bd1b4-4cd3-4bcf-b2ac-9b6376761904.md

## Summary

- **Status:** Live
- **Employer:** Primary Care Careers
- **Town:** Bury St Edmunds
- **Region:** East of England
- **Country:** England
- **Profession:** Administrative and IT
- **Salary:** Depends on experience
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-08-07T23:59:00.000Z
- **Posted:** 2026-07-22T22:01:32.710Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/M0038-26-0656?employerCode=M0038
- **Application URL:** https://vacancies.eoeprimarycarecareers.nhs.uk/vacancies/29836/medical-receptionist-care-navigator.html

## Job Content

### Job summary

Mayflower Medical Centre in Harwich, has an opportunity for an enthusiastic and proactive receptionist to join our team on a part-time basis for 30 hours per week.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

### Main duties of the job

The main responsibilities of the role include:

- Greeting and directing all patients.
- Making appointments.
- Answering queries and complaints from patients and outside agencies, signposting to the appropriate staff member as appropriate.
- Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
- Advising patients of practice procedures.
- Registering new patients.
- Accurately maintaining patient database and records, photocopying, filing and scanning.

### About us

We are a friendly, well-organised training practice looking after 17,600 patients in an impressive purpose-built GP surgery, located within a community hospital in the seaside town of Harwich in Essex.

### Details

- Date posted: 22 July 2026
- Pay scheme: Other
- Salary: Depending on experience - depending on experience
- Contract: Permanent
- Working pattern: Part-time
- Reference number: 29836
- Job locations: 419 Main Road, Dovercourt, Harwich, Essex, CO12 4EX, United Kingdom

### Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

## Person Specification

### General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

**Essential**

- Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
- Experience of working with the general public, being sensitive and empathic in distressing situations.
- Ability to work as part of a team.
- Strong IT and administration skills, with a high level of accuracy and attention to detail.
- Previous medical or healthcare receptionist experience is desirable.
- Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.