# Medical Receptionist

> NHS job listing from Job Clerk for Lakeside Surgery.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-receptionist/cdfd3d73-24ec-40b9-bf33-3436bd9d9f70
- **Markdown:** https://www.jobclerk.com/job/medical-receptionist/cdfd3d73-24ec-40b9-bf33-3436bd9d9f70.md

## Summary

- **Status:** Live
- **Employer:** Lakeside Surgery
- **Location:** Lakeside Road, Lymm, Cheshire, WA13 0QE, United Kingdom
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Salary:** £12.71
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-10-27T23:59:59.999Z
- **Posted:** 2026-10-13T09:59:14.277Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A1131-26-0006
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/A1131-26-0006/pre-application-questions-pause?referrer=jobadvert&ref=A1131-26-0006
- **Employer website:** https://www.lakesidesurgery.co.uk/

## Job Content

### Job summary

Previous Applicants need not apply

We are currently seeking a reliable and motivated individual to join our team. This is a part-time position of 19 hours per week, worked over two full days. Flexibility is essential, as the role will also involve providing cover for staff sickness and holidays when required.

The salary will be in line with the minimum living wage. In addition, we offer a range of benefits including five weeks paid holiday (pro-rata), a staff uniform, and membership of the NHS Pension Scheme.

If you are enthusiastic, adaptable, and enjoy working as part of a close-knit team, we would love to hear from you.

### Main duties of the job

The following are the core responsibilities of thereceptionist.There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

- Maintaining andmonitoringthe practice appointment system
- Process personal, telephone and e-requests for appointments
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Signpost patients to the correct service
- Initiating contact with and responding to, requests from patients, teammembersand external agencies
- Read code data onSystem One
- Photocopy documentation asrequired
- Input data into the patients healthcare records as necessary
- Directrequests for information i.e. SAR, insurance /solicitorsletters and DVLA formsto theappropriate person
- Manage all queries as necessaryin an efficient manner
- Maintain a clean, tidy, effective working areaat all times
- Monitor andmaintainthe reception area and notice boards
- Support all clinical staff with general tasks as requested

### About us

We are a small, friendly team consisting of three GPs, two nurses, a Healthcare Assistant (HCA), alongside a supportive management and administrative team. Our main surgery is located in the village of Lymm, Cheshire, with a branch surgery in nearby Grappenhall.

Previous applicants need not apply.

### Details

- Date posted: 13 October 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A1131-26-0006
- Job locations: Lakeside Road, Lymm, Cheshire, WA13 0QE, United Kingdom

### Job responsibilities

Answering calls, processing prescriptions, handling patient queries, please see job description for full details of the role.

## Person Specification

### Experience

**Essential**

- Experience of working in with the general public and knowledge of computers is essential

**Desirable**

- Experience of working in a primary care or care setting

### Qualifications

**Essential**

- Educated to GCSE level or equivalent
- GCSE Mathematics & English (C or above)
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Office and Outlook
- Effective time management (Planning & Organising)
- Ability to work as a team member and autonomously
- Good interpersonal skills
- Problem solving & analytical skills
- Ability to follow policy and procedure

**Desirable**

- Experience of working with the general public
- Experience of administrative duties
- Experience of working in a health care setting
- EMIS / Systmone / Vision user skills

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.