# Medical Receptionist

> NHS job listing from Job Clerk for Wychbury Medical Group.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-receptionist/5b301a94-b752-4e40-ac45-5968cac54a44
- **Markdown:** https://www.jobclerk.com/job/medical-receptionist/5b301a94-b752-4e40-ac45-5968cac54a44.md

## Summary

- **Status:** Live
- **Employer:** Wychbury Medical Group
- **Location:** 62 Cradley Rd, Cradley Heath, West Midlands, B64 6AG, United Kingdom
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Salary:** £12.95
- **Contract type:** Permanent
- **Employment type:** Part-time
- **Closing date:** 2026-09-14T23:59:00.000Z
- **Posted:** 2026-09-03T15:19:18.733Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A2607-26-0004
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/A2607-26-0004/pre-application-questions-pause?referrer=jobadvert&ref=A2607-26-0004
- **Employer website:** https://wychburymedicalgroup.nhs.uk/

## Job Content

### Job summary

Wychbury Medical Group are looking to recruit a Medical Receptionist to work 17 hours per week at our Cradley Road Medical Practice. Hours will be -

Tuesday 12.30 18.30

Thursday 08.00 - 13.00

Friday 08.00 14.00

You must also be flexible to provide cover across the week for any annual leave and sickness.

### Main duties of the job

The post holder will greet patients on entry to the practice and provide a point of communication between patients, doctors and other medical staff.

Duties will involve:

Answering telephone calls, booking appointments and taking messages as required

Dealing with all patient enquiries

Using appointment systems to book appointments and recalls

Explaining practice arrangements to new and temporary patients

Ensuring consulting rooms and waiting areas are prepared and kept tidy each day

Maintaining strict confidentiality at all times

### About us

Wychbury Medical Group is a large, well-established GP practice serving approximately 23,000 patients across three sites. The role is primarily based at Wychbury Medical Centre, with occasional requirements to attend our other two sites; all locations are within a 3-mile radius.

We have a large, friendly, and supportive administration team, the majority of whom are based at Wychbury Medical Centre. Teamwork, mutual respect, and a patient-centred approach are central to how we work, and new colleagues are welcomed and supported as part of the wider practice team.

The practice was rated Good by the CQC in November 2025, reflecting our ongoing commitment to delivering safe, effective, and high-quality care to our patients.

As a busy, forward-thinking practice, we value reliability, flexibility, and a positive attitude. We aim to provide a supportive working environment with opportunities to develop skills and contribute to the continued improvement of our services.

### Details

- Date posted: 03 September 2026
- Pay scheme: Other
- Salary: £12.95 an hour
- Contract: Permanent
- Working pattern: Part-time
- Reference number: A2607-26-0004
- Job locations: 62 Cradley Rd, Cradley Heath, Cradley Heath, West Midlands, B64 6AG, United Kingdom

### Job responsibilities

Skills/abilities required:

Excellent customer service skills

Good standard of general education

Strong communication skills both oral and written

I.T. Literate

Excellent organisation skills

Flexible and adaptable

Well motivated

Previous work experience in a similar environment would be desirable

A DBS check will be requested for the successful applicant.

Job Types Part-time, Permanent

## Person Specification

### Skills

**Essential**

- Excellent attention to detail and accuracy. Strong written and verbal communication skills. Ability to work independently and as part of a team. Ability to maintain confidentiality at all times. Good organisational and time-management skills. Ability to follow policies, procedures and agreed protocols. Commitment to equality, diversity and patient-centred care. Willingness to undertake training and development. Ability to work flexibly to provide holiday and sickness cover when required.

### Qualifications

**Essential**

- Essential criteria
- GCSE (or equivalent) in English and Mathematics at Grade C/4 or above. Good standard of general education.

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
