# Medical Receptionist - Part Time > NHS job listing from Job Clerk for Woolpit Health Centre. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-receptionist-part-time/7fb6b33f-00da-4f06-9891-3e6506e1a01c - **Markdown:** https://www.jobclerk.com/job/medical-receptionist-part-time/7fb6b33f-00da-4f06-9891-3e6506e1a01c.md ## Summary - **Status:** Live - **Employer:** Woolpit Health Centre - **Location:** Heath Road, Woolpit, Bury St. Edmunds, Suffolk, IP30 9QU, United Kingdom - **Workplace type:** onsite - **Profession:** Receptionist - **Salary:** £13.85 - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-12-06T23:59:59.999Z - **Posted:** 2026-10-21T09:30:37.385Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A0250-26-0014 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A0250-26-0014/pre-application-questions-pause?referrer=jobadvert&ref=A0250-26-0014 - **Employer website:** http://woolpithealthcentre.co.uk/ ## Job Content ### Job summary Woolpit Health Centre is looking for a friendly, reliable and motivated Medical Receptionist to join our busy and dedicated Practice Team. This is a key role within the Practice, offering an excellent opportunity to make a positive difference to patients while supporting the smooth and efficient running of our day-to-day services. As the first point of contact for our patients, you will play an important role in creating a welcoming and positive patient experience. You will provide professional, compassionate and efficient support, helping patients access the appropriate services and responding confidently to enquiries both in person and by telephone. The Reception Team operates across a variable shift pattern between 08:00 and 19:00, and the successful candidate must be flexible and willing to work across these hours according to the needs of the service. Please refer to the attached job description for details of the available working patterns. In your application, please indicate your preferred working hours. We will do our best to accommodate your preference. Flexibility is essential for this role as the successful candidate will be required to adjust their working hours in line with service demands, including covering shifts at short notice when necessary. Please only apply if you can work within the core hours of the service. ### Main duties of the job To ensure that an effective and efficient reception service is provided to patients and any other visitors to the practice To deal with all general enquiries and explain surgery procedures Answering the telephone and call navigating to appropriate clinicians or healthcare professional depending on the presenting condition Booking, amending and cancelling patients appointments, ensuring optimum efficiently of the appointment system Monitoring and processing online requests via Anima alongside the duty GPs Opening up/locking up of practice premises and maintaining security Processing and distributing incoming and outgoing mail To take messages accurately and pass on information Assisting patients with support on use of medical platforms such as NHS app and Anima To monitor daily inboxes and process digital requests To working collaboratively as part of a team in a fast-paced environment To provide general administrative support such as filing, photocopying and scanning Inputting data and coding patients healthcare records as necessary To be flexible and provide cover for staff sickness and annual leave as needed To carry out any reasonable duties requested by the Doctors, Practice Manager, Operations Manager, Reception Manager or Lead Receptionist ### About us Why work for us? Based in the Suffolk village of Woolpit, the Health Centre aims to provide: the type of care that we would expect for ourselves and our own families. We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east. We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK. Our 5 GP partners and 7 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises. ### Details - Date posted: 21 October 2026 - Pay scheme: Other - Salary: £13.85 an hour - Contract: Permanent - Working pattern: Part-time - Reference number: A0250-26-0014 - Job locations: Heath Road, Woolpit, Bury St. Edmunds, Suffolk, IP30 9QU, United Kingdom ### Job responsibilities Receiving and recording requests for home visits, ensuring clinicians have the necessary paperwork Filing and retrieving paperwork and medical records as necessary Resolving low level IT issues and reporting complex IT problems to the relevant organisation ## Person Specification ### Other **Essential** - Flexibility within working hours to cover extra sessions for holiday and sickness ### Skills **Essential** - Excellent communication skills (written and oral) - Strong IT skills - Clear, polite telephone manner - Effective time management - Ability to work as a team member and autonomously - Good interpersonal skills - Ability to follow clinical policy and procedure **Desirable** - Competent in the use of Office and Outlook - EMIS user skills ### Experience **Essential** - Experience of working with the general public **Desirable** - Experience of working in a primary care environment - Experience of working in a healthcare setting ### Qualifications **Essential** - Educated to GCSE level or equivalent **Desirable** - Active signposting or Care Navigator training qualification - Customer service qualification (NVQ) or equivalent experience ### Personal Qualities **Essential** - Polite and confident - Flexible and cooperative - Motivated - Problem solver with the ability to process information accurately and effectively, interpreting data as required - Sensitive and empathetic in distressing situations - Ability to work under pressure / in stressful situations - Able to communicate effectively and understand the needs of the patient - Punctual and committed to supporting the team effort ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.