# Medical Receptionist - Full time > NHS job listing from Job Clerk for Miriam Primary Care Group. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-receptionist-full-time/c8836e40-4dfd-4df0-b858-98a3b7fb9b52 - **Markdown:** https://www.jobclerk.com/job/medical-receptionist-full-time/c8836e40-4dfd-4df0-b858-98a3b7fb9b52.md ## Summary - **Status:** Live - **Employer:** Miriam Primary Care Group - **Location:** Miriam Primary Care Group, 1-3 Earlston Road, Wallasey, Merseyside, CH45 5DX, United Kingdom - **Workplace type:** onsite - **Profession:** Administrative and IT - **Salary:** Negotiable - **Contract type:** Permanent - **Employment type:** Full-time - **Closing date:** 2026-08-28T23:59:00.000Z - **Posted:** 2026-08-14T11:03:48.094Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A5831-26-0003 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A5831-26-0003/pre-application-questions-pause?referrer=jobadvert&ref=A5831-26-0003 - **Employer website:** https://www.miriamprimarycaregroup.co.uk ## Job Content ### Job summary Working as part of the team in our busy but friendly Medical Centres (located in Birkenhead & Wallasey). Must be enthusiastic, motivated and flexible. Permanent (37 hours per week) on a rota basis to include early starts from 7.45am and late finishes of 8:00pm. IT skills are essential and admin experience would be an advantage although training will be provided. Required education: - High school or equivalent If you feel you have the necessary skills to enhance our current team, please send an up to date CV and covering letter by email. ### Main duties of the job Duties to include: - Telephone answering - Making appointments - Assisting patients and dealing with queries - Document scanning - Front desk meet and greet. - Care Navigating to appropriate services ### About us Miriam Primary Care Group currently consists of 2 practices located in Birkenhead and Wallasey providing excellent medical care and support to around 16,500 patients. We are also a training practice supporting GP Trainees through their career journeys. We provide a Minor Injury and Illness service to all Wirral patients as well as hosting additional services provided via our PCN, which include: Physiotherapy, Podiatry, Health Coach, Social Prescribing, Enhanced Access to name a few. We are a busy, forward thinking and patient centred practice consistently working to provide the highest standard of care and support to our patients. ### Details - Date posted: 14 August 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Permanent - Working pattern: Full-time - Reference number: A5831-26-0003 - Job locations: Miriam Primary Care Group, 1-3 Earlston Road, Wallasey, Merseyside, CH45 5DX, United Kingdom ### Job responsibilities Miriam Primary Care Group JOB TITLE: MEDICAL RECEPTIONIST REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER Job Responsibilities: To have a thorough knowledge of all Practice procedures. To work in accordance of written protocols Reception Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments using the clinical system Using your own judgment and communication skills ensure that patients with no prior appointment, but who need urgent consultation, are seen in a logical and non-disruptive manner Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed Administration Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery. Processing and distributing incoming (and outgoing) mail Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Advise patients of relevant charges for private services, accept payment and issue receipts for same Action pathology links on daily basis Action all patient/hospital query responses from GPs via Task list Scan clinical letters onto clinical system Gain understanding of E-Referral system for submission of e-referrals Photocopy as requested Other Tasks Tidy waiting room in between surgeries in turn with other staff Ensure building security have thorough knowledge of doors/windows/alarm. Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter Make and serve refreshments and ensure the kitchen is kept tidy and clean Any other tasks allocated by manager ## Person Specification ### Experience **Essential** - Experience of working in a face-to-face or telephone-based customer service or public-facing role. Essential Application / Interview - Experience handling sensitive, personal, or confidential information in line with data protection guidelines. Essential Application / Interview **Desirable** - Experience of working in a GP Practice or NHS/healthcare environment. Desirable Application / Interview - Experience using clinical system software (such as EMIS Web, SystmOne, or Docman). Desirable Application / Interview - Knowledge of medical terminology. Desirable Application / Interview ### Qualifications **Essential** - Qualifications and Training - Criteria - Good standard of general education (such as GCSEs in English and Mathematics at Grade C/4 or equivalent, or demonstrable equivalent experience). Essential Application / Certificates - Evidence of commitment to continuing professional development (CPD) or willingness to undertake role-specific training. Essential Application / Interview **Desirable** - NVQ Level 2/3 in Customer Service, Administration, or Health and Social Care (or equivalent qualification). Desirable Application / Certificates ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.