# Medical Receptionist / Care Navigator

> NHS job listing from Job Clerk for The Alney Practice.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/medical-receptionist-care-navigator/0283e7a1-1c6b-456c-a544-438393a3f93b
- **Markdown:** https://www.jobclerk.com/job/medical-receptionist-care-navigator/0283e7a1-1c6b-456c-a544-438393a3f93b.md

## Summary

- **Status:** Live
- **Employer:** The Alney Practice
- **Location:** Gloucester
- **Profession:** Administrative and IT
- **Salary:** £12.71

                    an hour
- **Contract type:** Permanent
- **Employment type:** Full-time, Part-time
- **Closing date:** 2026-08-31T23:59:00.000Z
- **Posted:** 2026-07-27T10:12:09.323Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A0226-26-0004?employerCode=A0226
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/A0226-26-0004/pre-application-questions-pause?referrer=jobadvert&ref=A0226-26-0004
- **Employer website:** https://thealneypractice.co.uk/

## Job Content

### Job summary

We are looking for a Medical Receptionist to join our friendly team.

The ideal candidate will be a great team player and have an upbeat attitude with a great sense of humour.

We will be hiring either 2 or 3 candidates and therefore we will consider both part-time and full-time applications.

Previous Reception experience is desirable.

Please note that the current rate of pay is under review and is likely to increase in October.

### Main duties of the job

- Answering phones / queries
- Making / cancelling appointments for all clinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
- General administration duties
- Actioning and monitoring the practice email.

### About us

The Alney Practice is based across 2 sites, Cheltenham Road and Highnam. As a practice we strive to offer the best possible healthcare for our patients. We pride ourselves on providing timely and quality care in the wide range of services we offer.

### Details

- Date posted: 27 July 2026
- Pay scheme: Other
- Salary: £12.71 an hour
- Contract: Permanent
- Working pattern: Full-time, Part-time
- Reference number: A0226-26-0004
- Job locations: 16 Cheltenham Road, Gloucester, GL2 0LS, United Kingdom, Lassington Lane, Highnam, Gloucester, GL2 8DH, United Kingdom

### Job responsibilities

For a full list of duties, please refer to the attached Job description.

- Answering phones / queries
- Making / cancelling appointments for all clinicians
- Issuing prescriptions
- New registrations
- Giving results
- Scanning documents to patient notes
- Liaising between clinicians and patients
- General administration duties

## Person Specification

### Experience

**Essential**

- Good communication Skills
- Experience of handling phone calls

**Desirable**

- Previous experience in a reception/administration role within Gerneral Practice.

### Qualifications

**Essential**

- No specific qualifications required

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.