# Medical Administrator/ Receptionist > NHS job listing from Job Clerk for Middle Chare Medical Group. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/medical-administrator-receptionist/c05d2aa6-44a3-4275-a606-45f3687db8c5 - **Markdown:** https://www.jobclerk.com/job/medical-administrator-receptionist/c05d2aa6-44a3-4275-a606-45f3687db8c5.md ## Summary - **Status:** Live - **Employer:** Middle Chare Medical Group - **Location:** Middle Chare, Chester le Street, Co Durham, DH3 3QD, United Kingdom; Vigo Lane, Rickleton, Washington, Tyne And Wear, NE38 9EJ, United Kingdom - **Workplace type:** onsite - **Profession:** Receptionist - **Salary:** Negotiable - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-11-02T23:59:59.999Z - **Posted:** 2026-10-14T08:40:30.286Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/A3122-26-0006 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/A3122-26-0006/pre-application-questions-pause?referrer=jobadvert&ref=A3122-26-0006 - **Employer website:** https://www.middlecharemedicalgroup.co.uk/ ## Job Content ### Job summary We are currently looking to recruit a part-time/ full-time medical receptionist/ administrator to join our team. This post will be based across 2 sites; Middle Chare Surgery based in Chester Le Street and Woodlands Surgery in Rickleton. Exact details on hours and days to be discussed. The successful candidate will be patient focused, a good team player and flexible in their approach. ### Main duties of the job Being adaptable, working well as a team and providing a positive experience are essential for the role of Admin/ Receptionist. Your role will be to deal with all general enquiries, explain procedures and make new and follow-up appointments, action medication queries, repeat prescriptions, online repeat prescription requests in a prompt manner. You will be expected to communicate effectively with patients, medical professionals, hospitals and any other 3rd party providers. You will be responsible for using care navigation to signpost patients to the most appropriate service so they are seen in the quickest most efficient way. ### About us Middle Chare Medical Group has well established admin and nursing teams, a Good rating from CQC. We have approximately 9500 patients which use both sites. We are committed to our patients individual needs and treat all patients with dignity, respect and compassion. We provide an ethos of openness and integrity whilst maintaining strict patient confidentiality. We maintain a motivated and fulfilled team by upholding continuing professional development, promoting a friendly working environment, developing strong working relationships and encourage collaborative team-working. ### Details - Date posted: 14 October 2026 - Pay scheme: Other - Salary: Depending on experience - Contract: Permanent - Working pattern: Part-time - Reference number: A3122-26-0006 - Job locations: Middle Chare, Chester le Street, Co Durham, DH3 3QD, United Kingdom, Vigo Lane, Rickleton, Washington, Tyne And Wear, NE38 9EJ, United Kingdom ### Job responsibilities You will be responsible for administrative functions, including but not limited to: Reception duties providing a positive patient experience, information, advice and signposting Telephone receive and make telephone calls and respond to voicemails as required Handling clinical specimens ensuring correct details and appropriate handover Appointments use GP systems to book, manage and cancel appointments Patient record management record all patient contacts and ensure timely and accurate data entry Ensure escalation of issues or urgent clinical cases to the appropriate person Patient administration and filing support patients with paperwork, registration and record management Results use of clinical systems to respond to patient result requests Printing, scanning and photocopying ensuring information is uploaded to records Workflow processing letters and ensuring continuity of care Patient tasks and emails/E-consults Prescriptions including repeat prescriptions General administrative duties Handle sensitive and confidential information Recognise and report issues relating to safeguarding vulnerable children and adults ## Person Specification ### Experience **Essential** - Patient/ Customer facing work experience **Desirable** - Experince of working with in GP Surgery is preferable ### Qualifications **Essential** - Educated to GCSE level or equivalent GCSE Mathematics & English (C or above) **Desirable** - AMSPAR Receptionists Qualification ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.