# MDT / Patient Pathway Coordinator

> NHS job listing from Job Clerk for Royal National Orthopaedic Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/mdt-patient-pathway-coordinator/f10b024e-17f6-4ad4-9827-876916138ad4
- **Markdown:** https://www.jobclerk.com/job/mdt-patient-pathway-coordinator/f10b024e-17f6-4ad4-9827-876916138ad4.md

## Summary

- **Status:** Archived / closed
- **Employer:** Royal National Orthopaedic Hospital NHS Trust
- **Location:** Royal National Orthopaedic Hospital, Stanmore
- **Workplace type:** onsite
- **Profession:** Patient pathway coordinator
- **Grade:** Band 4
- **Salary:** £33,262 - £36,027 Per Annum inclusive HCAS
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-09T23:59:00.000Z
- **Posted:** 2026-08-26T12:50:38.801Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Stanmore/Royal_National_Orthopaedic_Hospital_NHS_Trust/MDT_PPC/MDT_PPC-v8231098
- **Employer website:** https://www.rnoh.nhs.uk

## Job Content

### Job overview

An exciting opportunity has risen to recruit a full time Band 4 as a MDT Coordinator and Patient Pathway Coordinator at the Children’s Hospital Unit - Royal National Orthopaedic Hospital Trust.

- The MDT coordinator will work as an integral member of the multi-disciplinary teams, providing a pro-active and facilitative clinical pathway navigation service by supporting clinical teams in ensuring that patient care is delivered in an effective and timely manner in accordance to national guidelines.
- The post holder will also provide administrative support to the children’s hospital unit and provide a professional, efficient administrative service to patients.
- While the post holder will be formally identified as an MDT Coordinator and patient pathway coordinator, in recognition of their specific function within each Clinical Support Unit, this job description has been designed to function as a generic description for both roles. This is in recognition of the combined nature of the role in certain departments, and of the expectation of full cross-cover within unit teams. Local policies and processes will more closely define the day to day requirements of each role.

### Main duties of the job

To be the main point of contact for all patients issues relating to their pathway of care.

To be responsible for the management of the patient pathway, from referral to first outpatient appointment, through diagnostics, treatment planning, treatment, and follow-up, highlighting any potential delays in the pathway and ensuring accurate data collection to support the process.

To have a sound understanding of 18 week waiting time targets, rules and procedures, and to work proactively to ensure that all targets are maintained.

To ensure high levels of patient and clinician satisfaction by being an accessible, customer focussed and knowledgeable point of contact.

### Detailed job description and main responsibilities

To provide a consistent approach across the Trust, Standard Operating Procedures (SOP) will describe how the functions of this role will be carried out along with the timescales to which are to be adhered.

Provide comprehensive secretarial/PA support to consultants and clinical teams within the Children’s Hospital Unit.

To routinely attend performance review meetings and ensure that agreed actions and outcomes are requested, documented and monitored.

To be responsible for booking and sending out-patient, admission appointment letters and telephoning patients as required.

To schedule outpatients appointments and ensure clinics are managed effectively.

To attend weekly planning meetings and maintain strong communication links.

Deal with non-clinical queries from patients, their carers, general practitioners and members of the admin and clerical team.

To take overall responsibility for the waiting list and monitor the quality of patient pathways using Trust IT system.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Adaptable and approachable
- Good Time management.
- Happy to provide cross cover
- Works well with other people.
- Happy to use own initiative
- Meticulous.
- Has excellent attention to detail.
- Accurate.
- Eager/willing to learn.
- Self-motivated
- Ability to work to tight timelines.

### Knowledge, Training & Experience

**Essential**

- X3 GCSE’s or equivalent.
- Good standard of English, both written, spoken and grammar.
- Administrative medical specialty knowledge, gained by education or relevant experience.
- Experience of planning and organising own workload.
- Experience of working across multi-disciplinary teams.
- Understanding of confidentiality and the importance of maintaining confidentiality for patients.
- Understand the need for confidentiality and data protection.
- Achieving targets associated with work.
- Focused
- Self-motivated
- Professional

**Desirable**

- Previous experience of working in an NHS office environment

### Planning & Organisational Skills

**Essential**

- Management of own office environment and workload
- Ability to prioritise workload
- Ability to work well in a team and on own initiative.

### Communication & Relationship Skills

**Essential**

- Adaptable and approachable
- Happy to provide cross cover
- Works well with other people
- Good communication and interpersonal skills.
- Must have experience of working 1-1 with a named consultant

## Documents

- [letter from chief executive (pdf, 1018.8kb)](https://www.healthjobsuk.com/documents?edoc=2864)
- [mdt and patient pathway coordinator jdps (pdf, 336.4kb)](https://www.healthjobsuk.com/documents?vdoc=10569742)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
