# Maxillofacial Support Secretary > NHS job listing from Job Clerk for Queen Victoria Hospital NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/maxillofacial-support-secretary/e740386a-dcbf-4c5a-b4ad-9a3271ce9fbd - **Markdown:** https://www.jobclerk.com/job/maxillofacial-support-secretary/e740386a-dcbf-4c5a-b4ad-9a3271ce9fbd.md ## Summary - **Status:** Live - **Employer:** Queen Victoria Hospital NHS Foundation Trust - **Town:** East Grinstead - **Region:** South East - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Fixed term: 9 months (maternity cover) - **Employment type:** Part time - 22.5 hours per week (3 days per week) - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-08T09:01:07.643Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/West_Sussex/East_Grinstead/Queen_Victoria_Hospital_NHS_Foundation_Trust/Maxillofacial/Maxillofacial-v8064819 - **Application URL:** https://apps.trac.jobs/job-advert/8064819?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.qvh.nhs.uk ## Job Content ### Job overview We are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department.  This is an interesting and varied post providing comprehensive support to the department. The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal. We are looking for an experienced secretary with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required.  They must be able to prioritise their own workload, ideally possess excellent audio typing skills but training could be given, excellent communication skills combined with an excellent telephone manner, possess a flexible and pro-active attitude and remain calm under pressure.  Experience of audio typing is desirable. ### Main duties of the job - Accurate audio typing and administration of Oral and Maxillofacial clinics - Ensuring prompt output and sign off within agreed timescales - Develop and maintain a sound knowledge of Patientcentre/PAS - Gain good hands on understanding of RTT18 and NHS targets - Ensure follow-up actions from clinics are dealt with and recorded accurately within Patientcentre - Deal with telephone enquiries in a professional and timely manner and cover unattended colleagues telephones within the unit - Maintain sound knowledge of medical terminology, tests, symptoms etc relevant to department specialty - Assist counterpart in covering Medical Secretary during periods of leave ### Detailed job description and main responsibilities Please see attached Job Description for more detailed information on the role and minimum essential requirements for the role. To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the service within NHS targets and RTT18 guidelines. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To provide comprehensive typing support ensuring accurate transcription and timely output. ## Job Details We are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department. The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal. We are looking for an experienced secretary with medical experience in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required. They must be able to prioritise their own workload, ideally possess excellent audio typing skills but training could be given, excellent communication skills combined with an excellent telephone manner, possess a flexible and pro-active attitude and remain calm under pressure. Experience of audio typing is desirable. ## Job Description Accurate audio typing and administration of Oral and Maxillofacial clinics Ensuring prompt output and sign off within agreed timescales Develop and maintain a sound knowledge of Patientcentre/PAS Gain good hands on understanding of RTT18 and NHS targets Ensure follow-up actions from clinics are dealt with and recorded accurately within Patientcentre Deal with telephone enquiries in a professional and timely manner and cover unattended colleagues telephones within the unit Maintain sound knowledge of medical terminology, tests, symptoms etc relevant to department specialty Assist counterpart in covering Medical Secretary during periods of leave ## Responsibilities Please see attached Job Description for more detailed information on the role and minimum essential requirements for the role. To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the service within NHS targets and RTT18 guidelines. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To provide comprehensive typing support ensuring accurate transcription and timely output. ## Person Specification ### Skills **Essential** - - Audio Typing. - Computer skills. - Able to prioritise. - Good time-management skills. ### Attributes **Essential** - - High levels of concentration - Enthusiasm. - Ability to work on own initiative and in pressured environment. ### Experience **Essential** - Secretarial experience and administration experience - Healthcare knowledge **Desirable** - Experience as support secretary - Experience in medical administration ### Qualification **Essential** - Secondary Education - RSA Level 3 or equivalent level of experience - Excellent command of English both written and verbal with excellent grammatical and spelling ability **Desirable** - Patientcare/PAS (Patient Administration System) - MS Excel ## Documents - [qvh information (pdf, 2.6mb)](https://www.healthjobsuk.com/documents?edoc=1058) - [relocation policy (pdf, 631.3kb)](https://www.healthjobsuk.com/documents?edoc=2763) - [support secretary (pdf, 216.0kb)](https://www.healthjobsuk.com/documents?vdoc=10355507) - [qvh privacy notice (pdf, 154.7kb)](https://www.healthjobsuk.com/documents?edoc=1563) - [dbs code of practice (pdf, 149.6kb)](https://www.healthjobsuk.com/documents?edoc=1130) - [recruitment of ex-offenders (pdf, 76.8kb)](https://www.healthjobsuk.com/documents?edoc=1137) - [guidance notes for applicants (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=3012) - [qvh statement of conditions, vision and values (pdf, 200.6kb)](https://www.healthjobsuk.com/documents?edoc=2742) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.