# Maternity Ward Clerk - Central Delivery Suite > NHS job listing from Job Clerk for University Hospitals Bristol and Weston NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/maternity-ward-clerk-central-delivery-suite/54ba7063-fffe-4655-9eaf-f89af3c2652c - **Markdown:** https://www.jobclerk.com/job/maternity-ward-clerk-central-delivery-suite/54ba7063-fffe-4655-9eaf-f89af3c2652c.md ## Summary - **Status:** Live - **Employer:** University Hospitals Bristol and Weston NHS Foundation Trust - **Town:** Bristol - **Region:** South West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 pa pro rata - **Contract type:** Permanent - **Employment type:** Part time - 22 hours per week (Day and night shifts 07.30 - 19.00 or 19.30 - 07.00. Weekend and bank holiday cover is also expected.) - **Closing date:** 2026-06-28T23:59:00.000Z - **Posted:** 2026-06-12T07:02:25.958Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/University_Hospitals_Bristol_Weston_NHS_Foundation_Trust/Ward_Clerk/Ward_Clerk-v8072864 - **Application URL:** https://apps.trac.jobs/job-advert/8072864?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhbw.nhs.uk ## Job Content ### Job overview Do you have excellent communication skills? Do you have great attention to detail? Can you work calmly under pressure whilst maintaining a high standard of accuracy? We are seeking a friendly, professional, and welcoming patient-facing Ward Clerk to join our Central Delivery Suite team. In this role, you will provide high-quality administrative, clerical, and reception support. A flexible approach to working hours is essential to meet the demands of the service and the team you are working within. This post is for a ward clerk who is able to work any combination of days, weekends and bank holiday shifts. This permanent role offers 22 hours per week. There is scope to increase the working hours to 33 per week for an initial six-month period, following which a review will be undertaken to assess the feasibility of maintaining the increased hours on an ongoing basis. ### Main duties of the job Communication: - To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary - Show a caring and professional approach towards patients and visitors when carrying out all duties - Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate Patient Care: - To welcome and assist patients, relatives and visitors on arrival to the ward and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner Organising and Planning: - Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards - Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward - Prepare patient notes for coding within the relevant deadlines set by the coding team - To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required - To undertake the role’s duties in the case of a major incident in your department ### Detailed job description and main responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to the vacancy. ## Job Details Do you have excellent communication skills? Do you have great attention to detail? Can you work calmly under pressure whilst maintaining a high standard of accuracy? We are seeking a friendly, professional, and welcoming patient-facing Ward Clerk to join our Central Delivery Suite team. In this role, you will provide high-quality administrative, clerical, and reception support. A flexible approach to working hours is essential to meet the demands of the service and the team you are working within. This post is for a ward clerk who is able to work any combination of days, weekends and bank holiday shifts. This permanent role offers 22 hours per week. There is scope to increase the working hours to 33 per week for an initial six-month period, following which a review will be undertaken to assess the feasibility of maintaining the increased hours on an ongoing basis. ## Job Description Communication: To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary Show a caring and professional approach towards patients and visitors when carrying out all duties Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate Patient Care: To welcome and assist patients, relatives and visitors on arrival to the ward and inform appropriate staff. This may require acting with resilience to deal with sometimes distressed patients and relatives in a professional and empathetic manner Organising and Planning: Ensure that all clinical results and other clinical information are accurately filed in the patient notes and that patient notes are up to date and maintained according to the relevant Trust standards Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward Prepare patient notes for coding within the relevant deadlines set by the coding team To carry out associated clerical duties, for example maintaining accurate filing systems, photocopying, receiving and distributing post, diary management and scanning patient notes if required To undertake the role’s duties in the case of a major incident in your department ## Responsibilities For a more detailed job description and main responsibilities, please refer to the job description document attached to the vacancy. ## Person Specification ### Aptitudes **Essential** - Innovative - Supportive - Collaborative - Respectful ### Skills and Abilities **Essential** - Excellent/professional telephone/ reception manner - Flexible approach to duties - Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy - Able to communicate clearly and act quickly in emergency - Good IT skills including Microsoft packages - Tidy and methodical working practice - Attention to detail - Ability to work effectively in a busy team, adjust to change and motivate others - Ability to work independently and as part of a team - Confidence to handle difficult conversations with patients, relatives and carers ### Knowledge and Experience **Essential** - Previous reception or customer facing experience in a healthcare or public setting - Clerical/administration experience including filing and/or reception **Desirable** - Previous NHS experience ### Qualifications and Training **Essential** - Educated to GCSE, grade C or above (or equivalent) in English Language and Maths ## Documents - [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3005) - [dbs charges information (pdf, 119.1kb)](https://www.healthjobsuk.com/documents?ddoc=2397) - [uhbw staff benefits book (pdf, 12.5mb)](https://www.healthjobsuk.com/documents?ddoc=2131) - [uhbw behaviours and values (pdf, 299.3kb)](https://www.healthjobsuk.com/documents?edoc=2476) - [policy statement - ex offenders (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?edoc=667) - [ward clerk job description and personal specification (pdf, 624.3kb)](https://www.healthjobsuk.com/documents?vdoc=10364256) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.