# Maternity Administrator > NHS job listing from Job Clerk for York and Scarborough Teaching Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/maternity-administrator/d565b6bb-fef9-4d2e-9098-362dea831205 - **Markdown:** https://www.jobclerk.com/job/maternity-administrator/d565b6bb-fef9-4d2e-9098-362dea831205.md ## Summary - **Status:** Live - **Employer:** York and Scarborough Teaching Hospitals NHS Foundation Trust - **Town:** York - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, 23 hours per week (Hours to be split between 2 people. Various shift patterns which could include long days 08.00-17.30 and weekends.) - **Closing date:** 2026-07-27T23:59:00.000Z - **Posted:** 2026-07-13T08:31:10.826Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/North_Yorkshire/York/York_Scarborough_Teaching_Hospitals_NHS_Foundation_Trust/admin/admin-v8072437 - **Application URL:** https://apps.trac.jobs/job-advert/8072437?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.yorkhospitals.nhs.uk ## Job Content ### Job overview This is a patient facing role and the successful candidate must be able to demonstrate the ability to work well under pressure and manage their time and workload effectively as you will be working in a busy maternity department . Although your work will be guided you must be able to work unsupervised, using your own initiative and be able to respond quickly and efficiently.  This role requires you to have an empathetic nature as you will encounter anxious patients. As a focused individual, you will need to be organised and have the ability to prioritise your workload, have excellent communication skills and be a creative thinker and multitasker who is able to effectively problem solve and meet tight deadlines. You will have the ability to work as part of a friendly and supportive team working to achieve common goals. We would welcome any telephone/email enquiries prior to application . ### Main duties of the job - Action appointments from worklist. - Action appointment requests on electronic database from clinicians and consultants. - Change, cancel or amend appointments as required whilst following various booking rules. - Ensuring clinics are appropriately utilised. - Expedition of referrals - Manage electronic worklists. - Add, end and re-open referrals on electronic database - Escalate issues to appropriate manager/clinician. - Meet and greet patients asking relevant screening questions. - Receive enquiries via telephone, email, text or fact to face from internal and external parties. ### Detailed job description and main responsibilities A full description of the role is available in the attachment: job description. Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity. Working for the Trust Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence. Our values play into our ambition to develop a more diverse workforce, truly representative of our communities.  We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds.  If there is anything we can do to make our application process more accessible to you, please contact: yhs-tr.\[email protected\]. As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment.  It may not be suitable for every role, but we will try and be supportive where we can.  We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have. Armed Forces Friendly Employer We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers.  This means that we have made a statement of intent to support all Defence personnel, including with applications for employment. ## Person Specification ### Skills and Attributes **Essential** - - Good verbal, written communication skills and good interpersonal skills - - Ability to communicate with staff at all levels, including Consultant medical staff and senior administrative staff - - Ability to communicate effectively with all service users **Desirable** - - Good organisational skills ### Aptitude and Personal Qualities **Essential** - - Able to work as part of a team - - Able to work in a fast paced environment and remain calm during busy periods - - Able to show flexibility and adaptation to service requirements ### Experience and Knowledge Required **Essential** - - Experience of working within a team - - Understanding of a range of work procedures and processes - - Experience of working to a high standard in a customer service environment - - Demonstrable knowledge of secretarial or administration procedures **Desirable** - - Previous administrative experience of at least one year - - Experience of dealing with confidential information - - Experience of working in the NHS ### Education, Qualifications and Training **Essential** - - GCSE Maths and English at grade C+ or equivalent - - Good written and spoken English - - Willingness to work towards Level 3 qualification **Desirable** - - Administrative qualification equivalent to NVQ Level 3 or equivalent experience ## Documents - [jd (pdf, 543.0kb)](https://www.healthjobsuk.com/documents?vdoc=10363794) - [guidance for applicants (pdf, 798.8kb)](https://www.healthjobsuk.com/documents?edoc=927) - [relocation offer information (pdf, 134.7kb)](https://www.healthjobsuk.com/documents?edoc=2746) - [trust strategy 2025-2030 towards excellence (pdf, 4.4mb)](https://www.healthjobsuk.com/documents?edoc=925) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.