# Macmillan Information and Support Manager Lead > NHS job listing from Job Clerk for Mid Cheshire Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/macmillan-information-and-support-manager-lead/eb6d4ec1-7ca7-4e60-b7f0-394fe16fdcab - **Markdown:** https://www.jobclerk.com/job/macmillan-information-and-support-manager-lead/eb6d4ec1-7ca7-4e60-b7f0-394fe16fdcab.md ## Summary - **Status:** Live - **Employer:** Mid Cheshire Hospitals NHS Foundation Trust - **Town:** Crewe - **Region:** North West - **Country:** England - **Profession:** Manager and corporate - **Grade:** Band 7 - **Contract type:** Permanent: Full time hours - **Employment type:** Full time - 33.75 hours per week - **Closing date:** 2026-07-16T23:59:00.000Z - **Posted:** 2026-07-09T08:03:26.500Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cheshire/Crewe_Cheshire/Mid_Cheshire_Hospitals_NHS_Foundation_Trust/Cancer_Services/Cancer_Services-v8069343 - **Application URL:** https://apps.trac.jobs/job-advert/8069343?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.mcht.nhs.uk ## Job Content ### Job overview Macmillan Cancer Information Centre Lead – Band 7 An exciting opportunity has arisen for a highly motivated and enthusiastic individual to lead the Macmillan Cancer Information Centre at Leighton Hospital, Crewe. The post holder will be responsible for ensuring the provision of a high-quality, accessible information and support service for patients with cancer, their carers, families, and all those affected by cancer. This will include facilitating access to accurate, up-to-date information and delivering compassionate, person-centred support in line with Macmillan Cancer Support principles. The successful candidate will work proactively with a range of internal and external stakeholders, developing effective links with local and national information and support providers to ensure an integrated and responsive service. The role will also contribute to the strategic development of cancer services within the organisation, supporting service improvement initiatives and projects aimed at enhancing patient experience and improving clinical outcomes. You will have day-to-day operational responsibility for the management of the Macmillan Cancer Information Centre, ensuring the service is delivered efficiently and meets the needs of service users. ### Main duties of the job - ·    To manage, supervise and develop a band 5 Macmillan Information and Support Service Deputy Manager. - ·     To recruit, manage, supervise and develop volunteers/trainees to support the Macmillan Information and Support Counselling service. - ·      To manage, supervise and apply for funding for the Hypnotherapy service provision to support patient’s psychological needs. - ·    To manage, supervise and develop volunteers working in the Macmillan Cancer Information Centre, ensuring adherence to the standards of good practice outlined by the trust and Macmillan Cancer Support. - ·    To ensure the use of up to date, high quality information that is relevant and consistent with current best practice in cancer care and treatment. - ·  To identify new initiatives to enhance service provision, ensuring standards are   maintained or improved. - ·    To maintain effective communication networks and working relationships with other healthcare professionals to ensure that the services provided in the Cancer Information and Support Centre is integrated with, and complementary to, those of the Trust. - ·      To work in collaboration with other information services personnel and with the Cancer Alliance and the Christie’s at Leighton. - ·     To participate in research, audit and service review, in order to monitor and maintain standards of care. ### Detailed job description and main responsibilities Not exhaustive - See main JD/PS MANAGERIAL To manage, supervise and develop a band 5 Macmillan Information and Support Service Deputy Manager. To recruit, manage, supervise and develop volunteers/trainees to support the Macmillan Information and Support Counselling service. Responsible for escalation of Safeguarding concerns OPERATIONAL To receive and answer direct queries about all aspects of health, social, practical and psychological care required by those affected by cancer and the ‘worried well’ (face-to-face, written, telephone and e-mail and video), and signpost and liaise with other staff, seeking advice and referring on as appropriate, in line with operational policies for the Trust ## Person Specification ### Education **Essential** - Nursing background and on NMC register **Desirable** - Specialist Interest in Counselling and psychological support ### managerial **Essential** - Experience of managing a team **Desirable** - Experience of working within a Macmillan environment ### Operational **Essential** - Communication skills at all levels - Advanced Communications - Experience writing Standard operating protocols - Governance evaluations **Desirable** - Act as a specialist cancer resource providing knowledge and advice for all. ## Documents - [jd/ps (pdf, 776.3kb)](https://www.healthjobsuk.com/documents?vdoc=10360626) - [welcome to mcht (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=2862) - [continuous improvement (pdf, 292.8kb)](https://www.healthjobsuk.com/documents?edoc=2680) - [mchft safeguarding statement (pdf, 320.6kb)](https://www.healthjobsuk.com/documents?edoc=3026) - [welcome to vin surgical centre (pdf, 1.6mb)](https://www.healthjobsuk.com/documents?ddoc=2280) - [candidate guide to interviews (pdf, 238.8kb)](https://www.healthjobsuk.com/documents?ddoc=2302) - [recruitment process & timescales (pdf, 240.7kb)](https://www.healthjobsuk.com/documents?ddoc=1885) - [dbs checks and ex-offender guidance (pdf, 146.4kb)](https://www.healthjobsuk.com/documents?ddoc=1887) - [guide to completing the application (pdf, 518.8kb)](https://www.healthjobsuk.com/documents?ddoc=1884) - [mid cheshire hospitals benefits brochure (pdf, 1.7mb)](https://www.healthjobsuk.com/documents?edoc=2791) - [improvement matters continuous improvement (pdf, 233.7kb)](https://www.healthjobsuk.com/documents?ddoc=2308) - [recruitment process & timescales (bank vacancies) (pdf, 249.3kb)](https://www.healthjobsuk.com/documents?ddoc=1886) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.