# MacMillan Cancer Support and Information Services Manager > NHS job listing from Job Clerk for Mersey and West Lancashire Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/macmillan-cancer-support-and-information-services-manager/6e339c26-ad9f-4c7e-a459-10ccb88490aa - **Markdown:** https://www.jobclerk.com/job/macmillan-cancer-support-and-information-services-manager/6e339c26-ad9f-4c7e-a459-10ccb88490aa.md ## Summary - **Status:** Live - **Employer:** Mersey and West Lancashire Teaching Hospitals NHS Trust - **Location:** St Helens Hospital - **Workplace type:** onsite - **Profession:** Manager and corporate - **Grade:** Band 7 - **Salary:** £49,387 - £56,515 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-09-01T22:59:00.000Z - **Posted:** 2026-08-17T23:01:10.314Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Merseyside/St_Helens/Mersey_West_Lancashire_Teaching_Hospitals_NHS_Trust/Cancer_Services/Cancer_Services-v8184592 - **Application URL:** https://apps.trac.jobs/job-advert/8184592?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.sthk.nhs.uk ## Job Content ### Job overview We are seeking an experienced, compassionate and motivated professional to lead our Macmillan Information and Support Centre. This is an exciting opportunity to play a key role in ensuring that people affected by cancer have access to high-quality, timely and appropriate information and support. The successful candidate will lead the delivery and ongoing development of the Macmillan Information and Support Service across Mersey and West Lancashire Teaching Hospitals. Proposed interview date, Thursday 17th September, 2026 ### Main duties of the job The post holder will: - Lead and manage the Macmillan Cancer Information and Support Centre, ensuring a high-quality, patient-centred service - Provide specialist information, practical advice and emotional support to patients, carers and healthcare professionals - Work collaboratively with MDTs, external agencies and community organisations to improve patient access to support services - Develop and promote the service through effective engagement, outreach and marketing activities - Drive service improvement, ensuring alignment with national cancer policy and local priorities - Manage staff and volunteers within the service, including recruitment, training and supervision - Monitor service performance, including audit, data collection, reporting and service evaluation - Contribute to training, education and professional development across the organisation ### Detailed job description and main responsibilities Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities. The key responsibilities include: - Operational management of the Macmillan Information and Support Centre - Provision of specialist cancer information and emotional support - Service development, audit and quality improvement - Workforce leadership including management of staff and volunteers - Financial and resource management within the service - Partnership working across the Trust and with external stakeholders - Delivery of training and education ### Applicant requirements You must have appropriate UK professional registration. The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Other **Essential** - Ability to work flexibly - Ability to travel between sites. ### Skills **Essential** - Excellent communication and interpersonal skills - Strong commitment to openness, honesty and inclusiveness - Ability to work under pressure and remain calm in stressful situations - Clear understanding of quality assurance issues surrounding patient information - Ability to influence and overcome resistance through the application of advanced communication skills - Data analysis - Excellent written report skills - Excellent IT skills - Ability to manage own workload and work autonomously - Knowledge of professional and NHS issues and policy relating to specialist area - Ability to present information to professional and patient groups - Ability to develop effective working relationships with colleagues across the wider health and social care setting - Ability to participate and undertake audit and research ### Our Values **Essential** - We are Kind - We are Open - We are Inclusive ### Qualifications **Essential** - Registered Nurse / Allied Healthcare Professional/Social Worker - Degree in relevant subject or equivalent experience - Evidence of continuing professional development - Master’s degree level education **Desirable** - Post-registration qualification in cancer care or oncology - Teaching and assessing qualification - Counselling qualification ### Knowledge & Experience **Essential** - Significant post registration experience in cancer care or related field. - 2 years management experience or equivalent experience - Participation in service development and implementation of change - Experience of working with people diagnosed with life limiting conditions. **Desirable** - Experience of teaching and assessing in a clinical area - Audit experience - Experience of recruiting and managing volunteers ## Documents - [job description (pdf, 576.5kb)](https://www.healthjobsuk.com/documents?vdoc=10488381) - [staff benefits at mwl (pdf, 5.6mb)](https://www.healthjobsuk.com/documents?edoc=2916) - [person specification (pdf, 528.6kb)](https://www.healthjobsuk.com/documents?vdoc=10488382) - [mwl recruitment journey (pdf, 884.1kb)](https://www.healthjobsuk.com/documents?edoc=2902) - [important information for candidates (pdf, 128.6kb)](https://www.healthjobsuk.com/documents?edoc=663) - [risk id macmillan cancer services manager (pdf, 416.6kb)](https://www.healthjobsuk.com/documents?vdoc=10488383) - [helpful tips to complete your application form (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2901) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.